Really appreciate the work of cars.com in locating a car possibility. The dealership was friendly and went to great lengths to answer all my questions about the subject vehicle, however, I felt they were a little to pushy and needed to make the deal that day
Love the reliability of my Honda
by SamJan from Irvine, CA
January 12, 2019
We only own Honda’s for their reliability, price, sleek exterior, and comfort. I trust the brand. We depend on the car immensely. I’m very happy with our purchase.
I have bought 2 new cars from Clark Knapp and consider them the best new car dealers in the region. Service has also been excellent and no-pressure. This is the first used car I bought there, and the process was not as good. It was partially financed and I had a hard time getting straight answers from the dealer. He would ask me how much I could afford per month without giving me the total cost of financing. He could never tell me the financing percentage. He verbally underquoted the cost of an extended warranty by several hundred dollars and tried to push all kinds of extra costs on me. More typical of a used car dealer. Also, this is the first time I deal with them in the new location, so maybe something has changed. Stay focussed, take your time, and demand to see the specifics and you will be okay.
I love my honda
by Aidee rivera from Houston, TX
January 8, 2019
I really love how reliable it is, I feel like I can really trust it and I have had no issues with it since I leased it. Once my lease is done I plan on keeping it!
Great service !! Mr. Eddy Ledesma is a tremendous sales consultant. This is the 3rd vehicle I have bought from Toyota of Pharr and will keep coming back when needing a new vehicle. Mr. Ledesma is very informative about the Toyotas and does a great job in making you feel at ease. He made sure of what I was looking for and showed me several new Tundras with the options I was interested in. I never felt the hassle and pressure that many salesmen have when buying a new vehicle. I recommend Toyota of Pharr to anyone interested in buying a new Toyota, and recommend Eddy as a salesman, he is very knowledgeable and will you make feel comfortable.
by Amy from Brandon mb
January 9, 2019
8 seater fits my family of 5 (not a van mom!) so this was perfect! Got everything I wanted a more. Only down side is it’s not the greatest on gas.... that I’ve noticed so far!
We purchased yesterday a new Pilot from the superb sales staff at CLARKKNAPP HONDA.
I have never seen such a truly motivated and helpful group of salesmen as I see at this dealership. They are patient, honest, straightforward, and trustworthy throughout the sale; all of our questions were answered and meeting the employees there was rewarding in many ways. Sales leader Eddie Leal assisted us in every way possible; Tony Rico is extremely helpful in educating us in the new technology of the Pilot and he is a nice person to know. Tony also explained in detail the Pilot's unique features. Joe Gonzales also came forward to assist in our orientation. I also met the service manager Ruben Reyna who was friendly & informative regarding his departmen' s work. Daisy in the internet sales department is very helpful and a friendly member of the customer oriented team. Finally, we had the great pleasure to meet the owner, Mr. CLARK, who is as pleasant and amiable in person as he appears on TV.
All in all our experience at the dealership was and is the most beneficial that I have ever seen. We anticipate many years of continuing business with the dealership.
Thank you Mr. CLARK and staff for redefining in a positive and creative manner the business of car sales as summarized above.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
Omar was great! He made sure we were comfortable all day during the waiting process with drinks & food. He got me the perfect jeep. I'd come back to him any day,hands down! If you're looking for a car he's your guy.
Power and efficiency
by KLaker from Angola, IN
January 13, 2019
The vehicle had good power for a smaller engine and provided surprising efficiency. The ride was acceptable even on long journeys. Shifting through the gears was smooth.
We test drove 4 different cars before making up our minds and finally we chose one that we almost didn't consider. Nevertheless, Jeff was at all times courteous and patient and the financing staff answered all questions even those not directly linked to this sale despite the late hour.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
Sueinpharr 4/14/2016 Reason For Visit Sales (New) "Best experience ever!!!!" I went in to look with low expectations that they could help me due to a low credit score and an old old trade in that I still owed money on. I drove away with a 2015 Fit with no money out of pocket and 45 days till a payment was due. Got a call the next day and, the finance officer Pete, had continued to work on my application and found me another finance institution which made my payment $50 less a month!! They are kind, courteous and miracle workers.
This car was the best car I’ve ever owned!
by Keith’s 2016 from Hamilton
January 9, 2019
It’s the most reliable comfortable best acceleration for a four-cylinder car I’ve ever owned. I loved it and would’ve purchased a new one except for my business I needed a truck.
5 calls made a few no answers 1 just hung up. 2 voice mail but no one to answered my call. Its just a simple oil change. Lucky its my girlfriends car cause I drive a toyota never has toyota told me to wait for someone to answer love my camry
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
I previously owned a 2004 Honda Accord. This 2017 is a great car also! It meets all my expectations. I wanted a 2018, but found out that Honda was no longer going to make 6 cylinder accords. I am happy with my purchase.
Impressive exterior and interior vehicle. Gas saving. Cameras actually help rear parking. Seats customize as I prefer. Running day lights great. Rear window wiper helpful. Interior air adjusts very well. Leasing now. Purchase is probable. Safety features get five stars.
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
Great experience purchasing a vehicle. Hassle free and quick! Customer service is one of the best in the RGV! Marco was my salesman and did a great job!
Its a Honda
by Double B from Rhinelander Wi
January 14, 2019
Absolutely one of the best choices to own living in snow country. All wheel drive and it travels very well on trips. Plenty of room and one of the most comfortable cars we have ever owned. Rated one of the top ten cars to reach 250000 miles.
I bought a pre owned a vehicle from this dealer. The employees were very friendly and attentive and I was able to get my vehicle the same day. Jeff answered any questions I had and made sure the purchase went smoothly. The car is in great shape and is still running well. However, there were some issues I ran into. First and foremost, a big issue I had was communication. Sure everything before the purchase they answered my every need but afterwards it was very difficult to get a hold of someone. My windshield needed to be replaced but every time I would call either the person in charge wasn't available or they needed to transfer me to someone else. Finally got it replaced but there is a small scratch on it which the person said they'd reach out to me to get it replaced again. Have yet to hear from them. Same thing with the financial manager of my purchase. Gave me her personal number but when i reached out to her, no response. I have yet to get a response from her. Overall, my experience was good. Their customer service is really good and it wasn't a tedious process to get my vehicle. One thing I would recommend is to check everything under the hood and ask if you're not familiar. My car was given to me with very little coolant and it started overheating. It was a simple solution but at no point was I told that the car needed to have coolant added. This, in my opinion, is something the dealer should've taken care of prior to the sale. Work on your communication with customers post car purchase and you can definitely be a great dealership. Nonetheless, the car was amazing and the price was very fair.
by Darcie from The woodlands, tx
January 13, 2019
I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.
Muy buena atención, escucharon mis necesidades , y en breve pudieron cumplirlas. Todo el personal de los distintos departamentos fueron amigables y atentos. Estoy muy satisfecha con mi vehículo y con el trato.
Top of Best Owned car for myself I’ve purchased.
by Wanda Belvin from Bradenton, FL
January 9, 2019
I traded a 2017 Chevrolet Cruze for 2016 Honda Civic. There is a vast difference between the two cars and Dealerships. I love Hendrick’s Honda and my 2016 Honda Civic 💯
This was a hassle-free purchase and everything requested to be corrected or taken care of was. I was very satisfied in dealing with Cole.
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
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