My home and new Durango where flooded during hurricane Florence. They found the same Durango in Virginia, fetched it for me, and we had all the papers signed in less than 2 days! Awesome customer service. Couldn’t be more pleased with their staff. Special thanks to Raven and Joe!
We stopped by this dealer just to look at and test drive the new 18 Camry XSE. Well, Toyota has made some drastic improvements over the 17 model that we liked very much so we sat down with Alex and Eddie and the deal was fantastic so we drove it home! Thank you Eddie and Alex.
I had Scott Norris as my salesperson.He was very knowledgeable and quick with all the paperwork.It was a pleasure to deal with them and he found me a Great car. I was in and out in about one hour...great job. I would recommend them highly. PS Free maintenance plus oil changes for as long as you own the car its a win win.
Shawn Becton and Chris Blanchard are very helpfull and understanding and mindful of the situation we have bought like 11 cars from them made the mistake of purchasing one car somewhere else never again thanks guys you go above and beyond!
Everyone I spoke with over the phone and in person, were very kind, understanding and helpful. They made my visit less stressful and explained everything that was going on with my car. I'll give Nissan of New Bern staff an A++
I really enjoyed myself coming down to the Nissan dealership in New Bern North Carolina. I was given a friendly greeting right away and works with a sales associate who's willing to take the time and make sure that my needs and concerns for taking care of to the best of their ability. And even after the process was done my sales associate continue to let me know where they were in the process of getting me to my new car all the way to the very end. Once again I want to say thank you to the dealership and myself associate who took their time and worked with me diligently!
I purchased a vehicle in Feb 17 and it got totaled in April. I moved to California in that time so instead of trying to deal with strangers I decided to got with Toyota of New Bern again and they did a fantastic job with organizing shipping and streamlining the process. Scott in sales and Shawn and Billy went above and beyond my expectations.
Brought my Ford with Toyota of New Bern. The financial department work great to get me in the car I wanted. Mr. Odom in sales and Mrs. Stacie in online financial we're friendly and took care of my questions and needs promptly. I was impressed and very pleased with the customer service and whole part of buying my car from them! Please ask for Mr. Odom if you ever visit!
Toyota of new bern is the only dealership we will use, they go above and beyond. We bought a jeep for my sons 18th birthday and wanted to surprise him, we signed papers on Thursday and they delivered the jeep to us on sat. And was here in plenty of time. My son was very excited and that puts a lasting impression on us. A special Thanks to Billy Mcdonald, Paul Mcdonald, Shawn in finance and Billy the manager. Also Brent Marion for standing outside entertaining us. Such a great crew this is the second vehicle we have bought from them and we will be a forever customer.
The Williams family.
I bought a Honda Element from Parker Honda in 2004 and just gave it to my daughter. It still runs and looks great because of the excellent servicing I received over the years from their stellar service department. Since I gave it to her I had to purchase a slightly used CRV and my buying experience was excellent! You just can’t go wrong buying a car from Parker Honda and you get terrific service after the sale. Great staff and awesome service department.
Great service! Very warm and welcoming atmosphere!
by Satisfied customer! from Morehead, NC
May 19, 2016
I am very impressed with how kind and courteous everyone was. Their service was fast and we were very comfortable while we waited. We go out of our way to come here because we are so impressed with the service.
The employees at Parker Honda made the process of car buying the easiest I have ever experienced! They found me the perfect car, we agreed on pricing and i signed all the paperwork in what felt like a few minutes! I have already sent a few friends there and I'll definitely be returning next time i need a vehicle.
The staff was very friendly and helpful. They made the whole process as easy as it could be.
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