Best buying experience I have had. No pressure. Very friendly, everyone. Very helpful and informative. Would recommend this dealer to anyone I know. Will definitely return to this dealership when looking for another vehicle.
LHM Service department folks are friendly/courteous, communicate and explain what repairs need to be completed and answer any questions that I have. Service is done on time. Shuttle service is very good too.
Warranty covered the light. Bought 3 oil changes , rep mentioned they would be synthetic blend oil . Receipt says conventional? Did someone not relay the message? Shouldn't the receipt say synthetic blend? Just curious. Over all friendly quick service.
Serious mechanical problems with my car prevented me from getting it up here on my move from CA to WA. LHM Honda Dealership not only helped me get my car up here, but once here, solved the serious mechanical problem that two other dealerships in CA couldn't and didn't find. I'm a very happy Honda owner once again!
Bill was super responsive and helpful from the start - calling me within minutes of my online inquiry. I requested a smooth and quick process, and he did his best to accommodate that, even grabbing dinner for my son as we waited to finalize the paperwork. Robert in finance was thorough and efficient, providing helpful information on my warranty refund for my trade in. I am thrilled with my Pilot and the experience overall.
Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 1, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Conviently locatect led by home. low pressure informative sales. Knowledgeable staff that spend a lot of time without feeling rushed. A quality vehicle with lots of safety options for families. Best of all an all wheel drive for families.
Excellent communication between all of the staff. We had 3 different sales guys but that was okay because the "didn't skip a beat". Each person knew where we had left off with the previous sales associate. This was a very positive and thankfully professional experience! We love the car!
Thank you Subaru of Spokane #53!!!
Alden and Cindy Forbes
Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
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