The fuel filler door had become non operable, meaning it wouldn't positively closed when pushed shut. Grant, an excellent "Write-Up" tech, looked at my truck, looked up and ordered the part, scheduled me for a service appointment for first thing Thursday Morning. His tech did an excellent repair, also fixed the adjustable steering column which the adjustment lever had come loose at the same time. I was in and out in just about an hour. It was expensive, $212.,,but the truck functions like new again
Great buy and good service!!! I bought a 2013 BMW 328i sedan. I stopped by with my husband and just couldn't walk away from the awesome deal they gave me . Thanks to Doug the owner, Farrell the sales manager, Heather finance manager and Izzy awesome salesperson!
We own three Hondas and will never buy anything else. The service department, no matter the city I am in, is beyond superb. Just left this dealership after being very well taken care of by Justin Shores, Service Advisor. I am visiting my daughter who attends UCSB and her driving in a safe vehicle is very important to my peace of mind. The bumper on the Honda Accord she drives had become loose from the piece above and we wanted to fix it before it became a huge problem. Like just dropping on the freeway and creating a mess. Justin dropped everything he was doing, rescrewed the parts together, and we were on our way within 3 minutes. Seamless. And he referred me to a body shop who gave me an excellent quote should the problem return. Service with a smile! I find these crummy reviews below hard to believe. I have never had anything but a stellar experience from the Honda dealerships who have taken good care of me and our family cars. Thank you Justin for your time today. Delighted to surprise you with an excellent review.
Been taking my 2003 Honda Civic to Santa Barbara Honda for service for several years. Great service department and excellent work always done on the car. The one downside to this dealership is the facilities- they are aging and show several years of built-up wear... Not a deal breaker, but something worth thinking about.
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