Used 2023 Hyundai KONA for sale near Chevy Chase Section Five, MD

I absolutely love dealing with Annapolis Hyundai. I've been getting my car serviced there for years and yesterday I bought a new one from this location. Most of the process was completed before I even got there which made for a smooth purchase and the price is exactly what I asked for. I appreciate everything they did to get me in and out in a reasonable amount of time.

Purchased the car a month ago and it does not disappoint. Has got a kick to it. Brakes are a little choppy but reliable. Inside is comfortable. Enough room and yet compact.

I was referred to Mike Zeller from a previous customer of his and he did not disappoint! His friendly nature, his laid back approach and his sense of humor made the whole experience 100% worth it. I wasn’t planning on buying same day, but Mike made it so easy that it was silly to not just proceed. Pricing, explanation of process and demonstration of car and its features was so relaxing and great. Why can’t all dealers be like this! Sheehy Ford of Gaithersburg is very very lucky to have him. And now, I have a trusted friend in the car business. Thanks Mike Zeller and thank you Sheehy!

The Kona is a nice car, has plenty of power for the 2.0L engine, as long its in sport mode. Gas economy is ok at around 28mpg. Sun roof is great. All the auto features are nice, but I wish that the "Turn the motor Off" at a stop was off by default. I don't like the jerk feel it does when it turns itself back on after you release the brake, I tend to manually turn that feature off, if I remember to press the manual override button. Plenty of room for normal size people. if your pushing 6 foot I wouldn't recommend this vehicle, as it would be hard to duck to get in and out of the front seats. I do like the warranty BUT Hyundai hides a few things from you, like the computers are NOT covered by their 5 year, 60k or 10 year 100k warranty only 3 year 36k. I would suggest an extended warranty to cover the 35 computers alone in this vehicle. Also These new cars are all drive by wire. meaning NO cables anymore to throttle, brakes, etc.It is all done by a computer and sensors, keep that in mind. GPS computer is pretty good, map works good. I still like that Hyundai still offers a USB for flash drives with MP3 music, Not everyone wants to use your stupid phone to play music.

David Dyson was a great help! He was timely in communication and answered any questions I had. He was able to get my car in and out within 24hrs despite pretty extensive repairs needed.

I bought the 2023 SEL Kona for my wife. However, she has been traveling for work and I've driven it 4000 miles. I really enjoy the fun little car. Mileage overall 32-40 MPG. Handles/ looks great. Great experience

I recently purchased a used car from Fitzgerald and the experience was wonderful. The whole team was great, but we had an excellent salesperson by the name of Ernest Marshall. He was personable, professional and was able to answer all of the questions I had about this vehicle. You won't regret going to Fitzgerald and working with Ernest.

Excellent experience the sales person Yoel was very nice and helpfull especially to get the tag from my car and to return the rental car i was using my previus car was total after a car accident i would be eternally gratefull for his help and im happy with my new car thank you for providing me with a great sales experience

Tyler Piers took real good care of my wife and I. He communicated with me the hold way of the service repair. Thanks Tyler awesome.

It feels solid on the road, handles well on turns, and when you close the doors they sound solid - no tin can sound or feel.

My last service appointment was extremely positive. Hudson reached out with contact information early on and was responsive. I really appreciated the video update on my car which helped me see clearly what work was being done on my car. I especially liked that my car was brought around to the entrance so I did not have to go looking for my vehicle in the full lot.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

We’ve been using Hyundai Alexandria for awhile now and Troy is the best. He is honest, accurate, thorough, and great with customer service. He makes sure to explain everything going on with the car, asks for permission before doing anything outside of traditional services if they’re required, and is up front about cost, need for a service, etc. He’s the best and we look forward to working with him again.

Came to the dealership interested in a test drive and purchase of a used car I found on Carfax. It was exactly the vehicle I wanted, and it was in exactly the condition the listing described. The price they gave me was exactly what was listed online. The test drive and purchase process was relatively quick, and very easy with a lot of digital technology instead of the endless paper forms like the days of old. The office was clean and comfortable. They gave us significantly more for our trade-in than KBB estimated. Overall no complaints, they are a straight shooting dealer. If you like the price they list online, and you like the vehicle in the condition listed, go talk to them and buy it. Can't get any easier than that.

Nick Bernicat (our sales person) was so incredibly patient, understanding, respectful, personable, and professional, and he made our car buying experience so much easier and less stressful than it had been until we met him. He was truly a pleasure to work with. We had been to other car dealerships and had encountered the classic aggressively pushy tactics car salesmen are known for, and Nick was anything but that. He intentionally cut out time for us to talk alone and never made us feel pressure to buy. He helped resolve all of our concerns and was open and honest throughout the entire process. After telling him about our previous experiences, he assured us that he wasn't there to push us and that it was okay if we didn't decide to buy. He said his focus was to build a good relationship with us so that even if the dealership didn't have what we were looking for, we would still be comfortable coming back when we were ready to buy years down the road. We'll be back on the market again in a year or so to get a second car, and if this dealership has the right car for us, we're definitely willing to drive the two hours back to buy from him again. His focus on human connection made working with him enjoyable, which is saying something because we had been dreading going into another dealership. Our financing experience was much more mediocre. It was 8pm by the time we got to the finance guy and he wanted to go home. He was dismissive, and while he would answer direct questions, he didn't have much interest in slowing down to explain anything we asked about. I felt kinda trampled and didn't really enjoy any of the interactions with him, but I'd still go back to work with Nick.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

One of best experiences I've had buying a car. Very professional, yet easy going transaction.

I commend DARCARS Customer Relations for speedy resolution of my remote start and service department issues. Once again thank you Customer Relations and a special thanks to Mr. Iman, Corporate Service Director.

Darin was great! Very informative and direct! I happily drove 4 hours from out of state to purchase a limited vehicle! Upon entering the dealership everyones smiles are seen behind their masks!

Arles and Marielos, provided outstanding customer service during my visit to purchase a vehicle (July 2021). When a company has employees that works with the customers in that manner they are an asset to the company! Their outstanding customer service was greatly appreciated! Kevin D. Johnson

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

Decided to leave this review, I have read lots of horror stories on Google/Reddit about bad car dealers and seen enough advice videos on YouTube on how to deal with slimy car dealers that you start believing there aren’t any good dealers out there. Now I cannot vouch for everyone, but I can say my experience with Alexandria Hyundai was pleasant and professional. I had been looking for a Certified Hyundai Palisade for a while which was less than 2 years old with less than 20K miles and I found one listed at Alexandria Hyundai. It was a 2024 with ~13K miles. The listed price was very close to what I would consider fair and within my budget. I emailed their Certified Pre-Owned team and was surprised to receive a quick response. Interestingly there was no attempt to force me into a phone call. They at no point asked me my phone number and ware happy to answer my questions and then provide a "out the door" price (After I had provided some of my details for them to calculate TAX/Registration etc.). I would like to point out that my search was extended 200Mile from my zip code and Alexandria Hyundai was on the edge of that 200 Miles. I am based in NJ and they are in VA. The quote they provided had no surprise additional costs, just the Price of the Car as on the website, TAX, Title/Registration and Documentation fees. They indicated they were not looking to haggle, but they were only slightly of the number I was looking for. I let them know that I was very motivated to close the deal, and they did move slightly to meet my budget. Their prices don't leave a lot of room for haggling, which is always good. I wanted to be certain that they would be honoring this quote as I needed to travel 200Mile to pick up the car and they confirm that, and they did honor it !! :) I ended up using my own financing, they tried to get me a better number, but my Credit Union had pre-approved me for a better rate. Here too I would like to point out, there were no pressure tactics; no last minute pressure to buy expensive extended warranty. An extended warranty was offered to me, but it was entirely my choice. Overall, I would say to some extent my faith in humanity is restored (At least I have utmost faith in Alexandria Hyundai). I would personally like to thank Eduardo Pozo who was patient with me and answered all my questions and was always quick to respond on email. I would also like to thank Peter Kim (Finance Manager) who helped me close the deal and had me out of the dealership in under 2 hrs. on a rainy Saturday. I would wholeheartedly recommend Alexandria Hyundai and their team!!

Our salesperson Debra was patient and courteous. Ron and Marvin the managers were very helpful in getting a deal done! Debra, thank you helping us with the purchase of our new car!

The dealership is well run, sales is not pushing, the service department is very efficient and with a very strong focus on quality and customer service. You even get complimentary overall car health report and pictures sent to your phone. It was great to know exactly how my brakes were doing too. After having been in numerous dealerships over the last several decades, this really impressed me and it?s now my go to place for everything.

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.