Used 2021 Hyundai SONATA for sale near Morningside, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I drove 3500 dually diesels for 25-30 years and then went to a Honda ridgeline 2018 new, love it until I drove my wife’s new car and decided I needed a car. My best friend had a Hyundai and loved it so I did hours of reviews Hyundai vs many others. All factors considered I decided to test drive a few. All things considered the Hyundai won and a low mileage 2021 caught my eye and I got it. After apps 1000 miles I am so glad I got it. Pros and cons Honda (H) push button start Hyundai (hy) key start, H remote start hy no remote start, H good ride hy better ride, H noisy hy less noisy,H electric keypad with gloves on more user friendly for me, hy parking easier, hy cornering better, H acceleration a bit stronger but hy smoother, both get the job done, I am 74 yo so I understand knobology better than the slow digital control for heat radio etc.,hy wins there- breaks equal, dashboard info hy wins, seems to love Google maps tolerates Waze, I prefer Waze. Pros and cons about not locking keys in car - can’t dash out start it w/o leaving key in ignition,physically gettin and out of the vehicle is harder, in a nutshell the things that matter more to me the hy wins so far.The salesman, Lamar was exceptional, a young family man earning a living by hustling but not rushing! Remember Lamar at Southern Auto Group in Newport News VA. Oh and the warranty was winner!

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

I have been driving Sonata Hybrids since 2011.This one is the BEST. Never a problem and fantastic gas mileage. I'm waiting for my 2024 Sonata Hybrid LTD to arrive

Excellent and prompt service. They did a great job and were very informative throughout. Highly recommend!

Im very happy with my new car and recommend it, all the work was very easy And I love it very much, great choice for me

Very friendly environment, sales staff was very professional. Would definitely do business again and would refer family and friends to this dealership.

Great car, but the safety features is to much. It puts emergency break on everytime you park even at the slightest elevation. When you're going down hills it will not let you accelerate to be able to get up the next hill.

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

My only complaint is the GPS system is not very user friendly. Most of the input is counter-intuitive when trying to enter a destination. Aside from that, the car runs great, handles well and has excellent overall gas mileage. I wish it came with a shift handle rather than the push-buttons on the transmission, but it eventually has sunk in what to reach for. A shift handle can be used without taking one's eyes off the road, but push-buttons can't.

Schedule my Service appointment Friday for Monday 7am. Received my second text on Sunday. Mr.Rodriguez BPH Service assisted me thank you. My car came back clean.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

I bought a car from them in August 2020 and was very happy with them in many ways. They were very straight forward and very confident about their car. They were very helpful and nice at the same time not only the price was fair but, they even gave me a discount as well. They seemed to be more interested in keeping customer satisfied than making more money. I would recommend them to anybody who is looking for a used car. Gholam MD.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!