I needed an inexpensive reliable car quickly prior to a move outside the area. The purchase process was beyond easy. Mike was super friendly and accommodating to me during my interactions as I was exploring the purchase. No high pressure sales. Let me look around, answered the questions I asked, otherwise he let me explore at my own pace. He was even beyond understanding when a bank issue caused a week long delay in finalizing the payment. I had zero issues and would recommend and consider purchasing from them again if I needed another used car.
I can't say enough about how pleasant this car purchase was. Ryan was very low key but eager to do what he could to help us get into the car that we were there to get. I originally found the car on-line and just happened to be in the area, so I figured I would stop in to take a look. He didn't act like the typical vulture that attacks you as you step onto the lot. He simply said hello and stepped back while we looked but kept himself available for questions. We actually did not come to a deal on that first trip, and we were both totally ok with it. I called him back almost a week later and we were able to work something out. I told him I'd like to think about it over night and he said to "take as much time as you need". I drove back up their (2.5 hours) 2 days later and made the purchase. This probably wouldn't have happened had Ryan been pushy. We had a blast driving our new car home and I've been happy with it since. I was very impressed with Ryan.
I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.
My girlfriend and I went to this dealership after a few failed attempts at others within the same area. After we got to talking to Caleb we knew we were at the right spot. Caleb was knowledgeable and made it possible for my girlfriend to get a new car at the rate that suited her best. I???d definitely recommend coming to this dealership if you???re looking for a new car and asking for Caleb. I???m definitely going back when I???m ready to purchase my new car!
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
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