Used 2012 INFINITI M37 for Sale

Ok I will recommend this dealer to a friend Fast service good good time service good time and good service great service thanks to you

Everyone is kind, I get in & out super quick. Ice always been able to get a loaner for over night services. It's a clean, upscale & pleasant atmosphere.

In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed. Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you) He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR. After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road. Highly recommend City Auto and especially Steven Ray.

I am very pleased that came to direct auto exchange, I was very pleased with the service they provided and being so willing to accommodate me! Justin Gibson was so awesome! I appreciated his patience and willingness to help me and make sure I left satisfied and as comfortable as possible with my decision. The staff overall was great and they were very helpful to Justin Gibson while making a decision to purchase. Justin Gibson was a great help and I recommend people choose direct auto exchange! You will be satisfied. They make shopping for desire vehicle comfortable and at ease. Thanks again Justin Gibson you were very awesome!!! And Great Customer Service!!!!

We purchased a truck for my son and the experience was very pleasant. We didn't feel pressured and everyone we dealt with was very kind to deal with and actually seemed to care about us. The truck is in very good shape and we felt like we got a fair deal. Overall, very pleased and would buy here again.

My experience at the dealership was very pleasing and the dealer was very knowledgeable to me,I would recommend his service to all my friends when they're ready to make worthy transition. Now my SUV is like my last name CARSWELL

Enver made buying a car the best decision ever!! He was so patient and understanding with me during the process. He took the time to breakdown all important aspects of each car I was interested in, and even stayed far past closing time to finish out the deal!!! Been through this process more than once and this was by far the best!! Would recommend him and Crown Honda to all my friends and family!!

Overall was an ok experience. Showed up and test drove, agreed to purchase and went on. 3+ hours later I drove away with purchase. Staff was friendly to begin with then after not so much. Prior to going in, drafting payment instructions were sent from my financial institution. Everything was signed and I drove it off the lot. Within a day I get a phone call saying that I not THE DEALERSHIP needed to contact the financial institution because they hadn't been paid. A week after "purchase" I get another call, this time with threats saying I needed to get this taken care of or they needed the vehicle back. So something between a dealership and a financial institution, they decided to threaten the consumer. A major financial institution that is open 8-5 Mon-Fri, and yet it was my fault that they couldn't get this handled, with drafting instructions being provided to them a week earlier. After I the consumer, gave the dealership a phone # for financial institution, I get an email saying it was taken care of. Not an apology for the threats, or any of the other mishaps along the way. Again prior to purchase it was good, after terrible. Customer Service is the main reason for the low stars. Also don't fall for the "theft protection" they try and slide in on you at the end, nor the extended warranty junk.

The whole crew as extremely easy to work with from initial appointment through the purchase of the vehicle. It was a quick and easy process without any hassle. Couldn't be happier.

As always had wonderful service. Ryan and Tony are always good to m

From the time I walked in I was treated like a celebrity. Jordan Martinez was my salesman, I was in and out within 2hrs. The process was very easy. This is the 2nd car I have purchased.

We just purchased our 3rd car from Ryan and have been more than happy with the cars and the service. Everyone we've dealt with here makes you feel like family. Financing rates are great, and it doesn't take hours like at the big dealers!!

Jericho is a very pleasant well mannered individual. He went over and beyond to assist and make sure when I called he attended my car needs. Thank you Jericho for your continued kindness and help.

Service always top notch. Courteous service people

Greg has always been so easy to work with and always finds a way to fit me into his schedule. He goes over everything with me and I always have my car back within the time promised. Right as you pull up someone is there to help you. Always great service with Greg at Infiniti of Peoria!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

This is the fourth car I've purchased or leased from Kearny Mesa Infiniti. From the sales team to the service department, this dealership is top notch. The sales process is easy and low pressure and generally the administrative process is simple and there isn't a lot of pressure to purchase other options. More importantly, the service department is excellent, in particular Adam Schmidt, who has been my service advisor for over 5 years and he's the best.