Used INFINITI cars for sale near Hoffman Estates, IL

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Jessie was a wonderful and nice salesman made sure I left satisfied and happy the experience with Jessie was the best i've experienced in a long time.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I had such a great experience at Elite Motors. Carl and Michelle were very helpful and the entire team was excellent as well. Highly recommended to everyone.

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

I had an amazing experience purchasing my Certified Pre Owned Infiniti QX50 from Justin Rogers over at the Infiniti of Naperville location. From the moment I sent a message to Managment and the Manager Dale Morrone they directed me to Justin who made the entire process easy as can be. Every time I entered I was greeted with a bottle of water and whatever process we were in was ready to go. Once I purchased the vehicle I stated that I wanted to get some window tint applied and that was taken care of within days and provided a loaner so I was not stuck at the dealership. Finance went very smooth and Jacob Korallus explained everything well and had some great conversations with the young man. Overall everyone had a positive attitude, was very helpful and gave me that family feel as I was walking out the door like, I can call these guys if I needed them to help me with another vehicle. THANK YOU INFINITI OF NAPERVILLE!

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

Jerry is a family friend, he was a great salesman and let me know everything I needed to know about the car that I bought. Everyone in the front, sales team, was also very nice and very helpful.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Excellent repair work, excellent service, excellent pricing. Things went so well in the service department with great experiences getting the service work done we decided to come back to Bill Kay Nissan and we had an exceptional time purchasing a new Rogue. Thank you, Bill Kay Nissan, in Downers Grove! You guys are the best. I will make sure all my friends and family know who to go see when they are looking for a car! Keep up the great work!

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Easy no pressure buying experience. Service department is friendly and efficient. Salesman David, business manager and delivery consultant were all efficient. I recommend this dealership to anyone in the market for Land Rover or Jaguar vehicles.

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

Darien was professional, knowledgeable and engaged in the entire process. Darien even agreed to come in on his day off to meet with us. At Biggers, there is no pressure and no hidden fees - a welcome change from other dealers. Joe made sure we had answers to our financing questions. Thanks!

Wanted something special and an up grade. Needed a nice family car that I can travel etc. I would buy another one with no problem

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

Took my car in for an issue that I had previously. Spoke with manager and he listened carefully to all of my concerns and then took all the necessary steps to make sure the problem was resolved. I was kept in the loop during the process and they took the time to do it in the right way for me. Manager was great and the rest of the staff were professional and friendly as well.

Big fan of Berman Nissan! I’ve been a customer for nearly two decades, and they never disappoint. Leon, Gilmar and Adelita consistently go above and beyond, always delivering great service. They genuinely look out for their customers, are mindful of budgets and communicate with transparency. Definitely recommend, an A+ experience every time!

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

My dealer Naz made my buying experience very simple and to the point, he made me aware of everything I should expect with purchase love my vehicle!!

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Overall I had a pleasant experience with this dealership and would definitely return when I purchase my next vehicle.

I can’t express enough how truly grateful I am for Ahmed at Auto House in Downers Grove, Illinois! From the moment I started having issues with my first car, Ahmed showed incredible kindness, patience, and dedication. He didn’t just help — he genuinely cared about making things right and ensuring I was happy. He went the extra mile to get me into a beautiful BMW that I absolutely love, and made what could’ve been a stressful experience feel effortless and positive. It’s rare to find someone so honest, professional, and compassionate in the car business. Thank you, Ahmed, for treating me like family and turning a challenge into such a wonderful experience. I’m forever grateful and will always recommend you to everyone I know! 🙏🚘💙

I love the space inside. Don't feel cramped. Back seat passengers have space and the a/c works great! Would like if they would have put cup holders behind shift and seat control elegance so they don't get turned on in error.

Good job Linus good job good job good job good job good job good job

Service department is great. All team members are wonderful and specifically Angelique has been very helpful. She is awesome. service manager DESHON is also helped me every way possible. Thank you to all of you.

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Brian York continues to be the reason I keep buying cars from Genesis of North Aurora. He is kind, knowledgeable, and always has my best interests at heart. This is the 4th car/suv I’ve purchased from Brian in the past 18mo. His customer service is exceptional. I will continue to recommend my friends and family to Brian York at Genesis of North Aurora.

This car has everything I need and so much more. It's got plenty of room for all 7 passengers, a lot of room for storage and all the bells & whistles. I look forward to driving it for many years to come.