Used INFINITI SUVs for sale near West Springfield, MA

We got great service and a great deal! Rick was very helpful.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Was serviced by April Freniere. I was impressed by how efficient they were at getting me in and out in such a timely manner.

Great crew! Everyone made it so easy and not a lot of stress at all

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Fun to drive only problem is the outdated infotainment system. i havent had any other issues with it. good if you know how to use the dual clutch

i bought a 2011 ford fusion and i love it the car is black on black its super clean and it drives like its brand new

Purchased car with 50,000 miles on it now have 131. it's decent gas mileage. has ample power. I even towed a trailer 5x8 up hills for 13 hours with no problem. I have a big German Shepherd who fits in the backseat fine and still have room for storage behind the seat. I enjoy having a roof rack to be able to put a box on top when I'm traveling if needed. would recommend this car as a used car it's a 2012 with a V6 the only repairs I've done is both fuel pumps oil cooler and radiator other than standard maintenance tires and brakes and oil changes.

True to their word and easy to work with is what has earned Pat's a 5 star review. Two months after purchase, I took my car back to my mechanic for a look over and everything is still looking great! I financed a portion of the purchase price through Pat's and they offered me the best rate of the lenders I looked at, making this place a truly one stop shop. They even offered maintenance and upkeep tips after purchase! I honestly couldn't be happier about choosing to purchase here.

Is good reliable luxury car.Little expensive on gas as is need premium and in city 16.4 gallon/100miles.Perhaps not suitable for daily driving to work?Unless you don’t count every penny.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

amazing customer service . incredible deal on the 2017 altima we bought 3k less than other dealers

I'm in love with thid car very comfortable nice, elegant clean exterior and interior, has navigation, back up camera, lights for parking lines, I love infiniti Cars thanks!

I bought three cars from AutoCare in the last 5 years. The owner Frank is a no nonsense car guy. He won't waste my time if I don't waste his. That is to say; when I go to his dealership with the INTENT to purchase a vehicle, he goes out of his way to make it happen. Never an issue with either vehicle I've purchased from him.

It's only been 2 days but so far the car has lots of bells and whistles that are extending appealing. Still geting use to the hybrid it's a different drive than my bmw.

The staff was very helpful and friendly. They walk you through every step of the vehicle purchase and explain everything thoroughly. I felt comfortable and at ease knowing I had made the right choice.

This particular car meets all my needs. Leather seats common FM/a.m., heated seats, Sunroof, three USB ports just completely fully loaded. Is a keeper no doubt. Completely satisfied

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

Like no other experience ever! Was greeted and made to feel at home by a lovely young woman who got a salesman named Dave to assist me with the purchase. Never once was I concerned with how much they were charging me,,why?because the vibe was genuine, honest ,just a down to earth regular guy .whatever he said he would do ,he did ,no B.S. whatsoever. I went there with my down-payment in hand and left 2.5 hrs later with my new car.thank so much Dave and Dianna ,I will definitely be back in a couple years and will highly recommend anyone else I talk to that they should do the same .oh yeah Dave is also one of 2 owners at Motor Car West.i thought that level of service was a thing of the past.

First time buying a luxury car. Nice and will enjoy it! Will enjoy it. Thanks. I look forward to driving it for years to come. Black luxury

Service Technician named Phil was great as was his staff and staff of Harte Infiniti. Service was performed as scheduled, great to see a lot of service techs working. Phil explained what services were performed, and just as importantly, what not performed as that type of service wasn't needed at this time.

Love the body design, the interior is comfortable. However the technology could be more updated. Car is very reliable it does 26 GPM on the highway, engine is very powerful.

Service was great with service writer Tomy brother he explained all the services in details Look forward to return for service at harte infiniti great customer service Thank you Tomy

I had a great experience with this car dealership – Jason was knowledgeable and helpful, and the process was smooth and efficient. He went above and beyond.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

Brought Q50 in for engine check issue. Chris was fantastic. Was very knowledgeable and explained the problem and apprised me of recommended maintenance items. Repairs and maintenance were first rate. Everything was made convenient.

This dealership will go above and beyond to make you a happy customer.From dealing with Yasmines professionalism in the sale,contacting my insurance company,registering my new used car.Luis’s professionalism and knowledge in the financing process.Joe Tramuta’s running of a professional,clean non pressured dealership and getting my vehicle delivered home. And Damien,Phil and his team in service going above and beyond in correcting some minor hiccups with my vehicle. I would absolutely check this great dealership out if your in the market to buy a new or used auto. Wonderful experience treated like family.Thankyou All So Much

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.