I very rarely write reviews, this is an exception and worthy of time to do so. I recently purchased a vehicle from Land Rover Jaguar in Peabody MA. My salesperson was Vito and I have to say he changed my perception of car salespeople. He is honest, straightforward and follows through with what he says he is going to do. He returns calls, email and voicemail promptly. I highly recommend you ask for him if purchasing from the dealership. He is an exception to the norm. I also dealt with Tom Hamilton, the pre-owned car manager. Again, a wonderful experience and a very solid person, very motivated to give a exceptional client experience.- and did so with me. Finally, I dealt with Gus from the finance department. Typically, in my experience, these are pressure-oriented situations. Gus was zero pressure, straight to the point and very informative. After doing my research I bought the extended warranty for my vehicle. This was truly a wonderful client experience working with Peabody Land Rover Jaguar.
I have a problem...I came in hot and furious and left with the best service I could have ever imagined. Andy the GM and staff will have me coming back lease after lease. They are fantastic and their attention to detail was impeccable. Thanks! JJ
Mike and the team at Tyngsboro Motors helped make my wife's Christmas Jeep wish come true. I had been looking for a Jeep Grand Cherokee for 6 weeks and hadn't found the right match. Tyngsboro Motors posted the perfect Jeep 4 days before Christmas when I had basically given up. It was in great condition, Limited package with low miles and the perfect colors, white exterior with a beige leather interior and dark dashboard with Nav/back up cam. Exactly what she wanted.
I thought for sure it would take 2 days of me hustling around to DCU and the RMV to get the loan and registration setup in time for Christmas. Mike setup the DCU loan on site in 10 minutes at an incredibly low rate and with no payments for 60 days!! I couldn't believe it. I didn't have to run back and forth to the bank 4 times. Even better, Mike's team took care of the insurance coordination and registration process. I was able to drive away in one visit with one call to my insurance company authorizing them to work with Tyngsboro Motors!! Total time at the dealership including the test drive was 75 minutes!! Mike and I negotiated a great price relative to the market and the whole experience was a pleasure compared to some of the other dealers I had visited previously.
My wife was thrilled and thought I had to do all kinds of gymnastics to make it happen. Please don't tell her!!! :)
Thank you again, you can expect many referrals from this very happy Jeep fan!
Shortly after purchasing my Range Rover from Done Deal I brought it to their service department for the installation of running boards. The price quoted was quite reasonable and the work performed perfectly and in a most timely manner. From the dealer management through my salesperson to the installation mechanic I was treated most prtdonally. The work was performed most professional. And the final cost was exactly as originally quoted. I wish there were more than 5 stars available to rate Done Deal, every aspect of this company is highly recommended.
I recently leased a QP from Boch Maserati of New England although I live in Los Angeles! Unlike my local, Boch Maserati was very interested to have my business. The service I received from the General Sales Manager of the dealership, Sherine Dacamara, was truly exceptional. Sherine handled everything professionally with determination and care. Throughout the process of the deal, she had a great attitude, an easy and reassuring style, exerted tremendous effort and dedicated as much time as was needed to make sure my requirements are taken care of. She undoubtedly understands what it takes to service her clients and that is rather rare in this day and age. I am very impressed with Boch Maserati and it takes a lot to impress me. Great job Sherine and the Boch Maserati team!
Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
The staff are super nice and helpful, professional, And answered all your questions and concerns. I would recommend this dealer to anyone and also for my future purchases.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.