Seriously the best buying experience EVER!!!
December 3, 2018
I had been looking for a car for over 2 months but I hate dealerships. The back and forth, management approvals, up sales, etc. All the dealerships online, local and nationwide, had prices listed as "upfront pricing" "no added fees", etc. But when I would call, there were added dealership cost, equipment fees, doc fees, preparation fees, etc. Anything but upfront and/ or no added costs. I got to the point where I would just call the dealerships and request final prices over the phone. Some would send them, with all their fees, some would say they can't without the customer being in the building.
Now there is European Motors. I inquired about the information and Bruce got right back to me. He gave me the same price listed online. I asked about pricing, extras, etc and Bruce again stated everything was included except for the mandatory sales taxes and registration. I asked for photos, details on the Carfax, warranty information all over the phone and Bruce got it to me ASAP. My husband was leaving town that day and we arranged for a test drive on the way to the airport. Bruce had the car ready with keys, when we arrived. The car was exactly what was advertised, actually better, and the price was still the same (which was the best I have seen over 2 months of seeking). The paperwork was done in seriously, 20 minutes, and I was on my way to take my husband to the airport. It was the fastest I have EVER purchased a vehicle and the easiest. I also purchased an extended warranty, which blew my credit union away by the price. They couldn't come close to matching the length, cost and deductible.
Long story short, European Motors was by far the best deal, experience and upfront with everything. Bruce was soooooo patient and helpful and Sam, in financing, was honest, quick and understanding.
Wasn't looking for another car for my husband but now they have him thinking of getting one, lol.