Very professional, friendly, and knowledgeable. Quick service. Easy to understand. Delivered when promised. Reasonable price. Nice waiting area with refreshments for customers. A place I will highly recommend.
I cannot express how much I love this dealership. From Sales to Service Department. The salesman are the exact opposite as “pushy”. The manager actually suggested I go with an extended warranty as opposed to buying new. I would pass 100 other dealships to shop with Raul and Danny for my buying experience.
Also want to mention a little about the Service Department here. my car is still under the factory warranty. If I ever have an issue, I call Ken (My service advisor) to schedule an appointment. When I get there to leave my car, my loaner Audi (usually brand new car with less than 1,000 miles on it) is clean and waiting for me to take home. I use this car until mine is ready. Yes. LOANER AUDI. I’ve used this loaner Audi to pick up my boss at another luxury dealership (I won’t mention the name) when he had to drop off his car for service and needed a ride home!
If that’s a sales trick to let you drive another Audi, it totally works. Lol. I think I want the A5 coupe as my next purchase!!!!! :)
Always bring my vehicle to Paretti Mazda in Metairie, LA
Service Technician are polite informative and eager to answer any questions I may have.
Wait time is not too long and Dealership has a nice waiting area.
I love having my vehicle serviced at Paretti Mazda. I drive a 2010 Mazda CX-9 and I have never been anywhere else. When I leave there, I feel confident that my vehicle is serviced correctly and I dont have to return for the same thing. The Service Advisors makes sure they listen to the customers concerns and have all the issues documented. I like the fast service and also the complimentary wash and vacuum. Also, I like being told approximately how long the job will take. Lastly, i never feel like Im being ripped off. I live in Slidell and have to drive 40 miles to get there, but I dont trust going anywhere else because I know my car will be fixed right!
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