Used 2019 Jeep Cherokee for sale near Arlington Heights, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

I,ve been a Fair Oaks customer for many years...even back to their original location on Naper/Odgen ave's. Our Sales Consultant, Alyssa Pacella was great working with me. Time spent with me on deciding between two different models. Alyssa and Mo (Sales Mgr) were so good to discuss the set up. If there was room for one more star six stars to both of them.

Overall, pretty decent car. As professional reviews will note, the transmission is a little finicky, but nothing over the top. Learn to work with it, it works with you. Bought this car used last year with 68k and I drive a lot, so I've already put 30k on it. Handling wise, this works great, even in the snow (FWD, not 4x4). Good cargo room, and room for the kiddo's carseat. Now, this is a Jeep, and hasn't been without issue. The front struts have been replaced, probably as part of my driving style and the rough roads in my area. Part of the bumper got pulled off a while back, not a big deal. Mechanically, decently sound, the car has thrown a few check engine lights but for non-issues. It had an issue a while back where it would turn off or restart on its own when stopping (not to be confused with the auto-stop, which is annoying but can be turned off, this car would just flat out turn off), but that fixed itself. Developed an engine tick that does appear in Jeeps, but that has also righted itself. As such, no major maintenance has needed to be done besides my struts. So all in all, it works. If you're in a situation like mine, yeah, buy the 2019.

Great experience, Patrycja (our sales associate) was great. We purchased a 2023 Tesla model Y

I bought my 2019 Cherokee new in July 2019. I have had it for 4 and a half years now and I have had no problems at all. I have over 61k miles on it. I do worry about the warranty being up that something might happen but it has not given me any issues so I shouldn't really be letting it bother me. This is the longest I have had a vehicle. I usually keep a car and trade it in around 3 years but I have loved driving this car so much that I have no desire in letting it go. I hate that Jeep is no longer producing more of these.

I reached out about a vehicle for my son. Bailey was quick to respond and was able to answer my questions. She connected me with Alex, who was an incredible salesman. Alex went out of his way to accommodate our schedule. He was professional and kind through the entire process. I was impressed with the whole experience. Every staff member we engaged with was professional and courteous. There was no stress and no pressure. My son is happy with his purchase. If was personally in the market for a new or new to me vehicle, I would not hesitate to do business with them again.

Would recommend this vehicle. Overall very good value and has proven very reliable. Sorry to hear it is being discontinued Jeep had a winner and what I thought was a great tweeter between the Compass and Grand Cherokee.

Was Very easy and pleasure people to work with I will highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️

We purchased the same night a wrangler sport JLU 3.6 manual trans and this Cherokee Limited with the same engine and the 9-speed automatic. And oh boy, these cars were completely different despite having the same 3.6 Pentastar engine. Launching the Wrangler was never an issue. Launching the Cherokee and even more reaccelerating was truly painful and required a lot of preparation. Sometimes, the transmission would take few seconds before downshifting making the throttle response slow at best. Other than that, the car proved to be reliable and was extremely silent and very well equipped. I would recommend that car as a commuter for someone who is not seeking any driving fun. For families who enjoy long trips, there are better and more responsive options out there.

The best experience great service best team serving thanks treatment 10 of 10 fast service . I will come back for more service on my car 🚘 great experience

My wife and I live in Texas. So obviously there are thousands of dealerships from here to Chicago but after talking to DJ, we decided to take the drive out here. We had such a great experience with DJ. If you are looking for a stress free car buying experience go see DJ at Midway Dodge

I highly recommend Ray Chevrolet and will buy from them again. They have an incredibly organized system. They?re efficient and friendly. And they?re knowledgeable in all aspects of the industry.

My wife and I were pleased with our recent purchase experience. Frank Domino was very nice and pleasant as well as Sandy who kept us entertained with pleasant conversation while we waited. Overall one of the best shopping experiences of my life. Thank you, Stefan and Chris Lang

Amazing as always! Paul and his team always take care of me and the process is efficient.

Rudy was a good sales man! I would recomend this dealership to friends and family

I had a wonderful car buying experience! 10 out of 10 would recommend buy a new or used car here!

Bought a Porsche Cayenne from Carbox - Adnan and Dave were great. I wouldn’t hesitate to buy from there again.

Amazing experience! Whole dealership was welcoming and sales person Luke Derango was amazing to work with, very friendly and made it easy to work with him!

Very simple. Every aspect of my purchase was simple and straightforward. Bruno my salesman and Kevin the Manager went above and beyond from the moment I walked in. Well done.

Came through drive time, met with Jabari which was an amazing experience and got me in a vehicle that I was comfort with! Definitely recommend!

Sam provided outstanding service. He was always available to take my calls and ensured that the entire purchase process was smooth and stress-free. I truly appreciated his professionalism, responsiveness, and support throughout.

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

I just purchased a new 2023 Audi RS5 and was extremely happy with the process. Mike Morgan was very thorough and knowledgeable about the car and the sales manager Jeff Rose was very accommodating and easy to deal with. A+ transaction!

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