Used 2020 Jeep Cherokee for sale near Franconia, VA

Michael Zeller was absolutely great and funny, the buying experience was quick and easy. It was also my first time buying a vehicle on my own, so I was nervous but he made me feel comfortable and helped me understand the whole process. He made sure I was given the top dollar for my trade-in and made the buying experience super easy. I definitely recommend buying from this dealer and if you want someone to make you laugh and keep you relaxed during this process, definitely use Michael!

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

the car is largest enough to haul baseball equipment around, yet easy parking and handling. i like the interior and the room. the seats are very comfortable

Ms G was excellent and knowledgeable. She very professional and took time to go over our purchase and no pressure sales.

The vehicle is perfect for me....This is my second time buying a car through Music City Autoplex and each time I have driven away completely satisfied. David Beasley has made the purchasing process seamless and smooth. There was no gimmick or trickery like most dealerships...just pure honesty and me driving away knowing that I got a great deal. I bought this red Equinox a year ago with David's assistance and this Jeep, Chocolate, two days ago, again with David's assistance. Many places prey on woman purchasers and try to force us into deals that will hurt us in the long run. Not Music City Autoplex. If you are looking for a great deal and good people to help you purchase your dream car....stop by and ask for David...let him know that me and Chocolate are getting along just fine. Happy Shopping!!!

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

Love everything about the car the color the room in the interior the pick up the ride and the options are just excellent I am so excited to be able to take a road trip soon

Excelent servises, staff did help with every single aspect of the purchase. Very professional, and people freindly.

This car met our expectations as far as looks, good gas mileage, comfort and reliability. It performs well in town and on the road. Excellent choice on our part!!!

Sean Furr is one of the best salesman I know, He was patient and polite. Great job Sean👀

Arman & Coworkers are great but the deals are BETTER! I’ll be back with my Son & Stepson

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Edward W. was an incredible salesperson. He was kind, and truly showed concern for me as a customer and making sure that I was happy before I left the lot. He was honest with me when I asked questions, and did not take advantage of me, even though he had the power to do so. I highly recommend this dealership for your automotive needs.

Cj and Alberto really helped me get the car I wanted. I highly recommend going to them if you want to get a great vehicle at a great price

Walked in with a different car in mind. The car was not exalcty what I thought. However Jason and Arman helped me out and ended up leaving with something better than I thought. Great customer service!

Arman and Jason helped me get the car of my dreams! Very grateful for the help.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I commend DARCARS Customer Relations for speedy resolution of my remote start and service department issues. Once again thank you Customer Relations and a special thanks to Mr. Iman, Corporate Service Director.

Jason Barrow is amazing at what he does. thank you for helping my family today!

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.