Used 2021 Jeep Cherokee for sale near Elmhurst, IL

Good customer service, especially from Anthony Pascante, who was the one who helped me and was very kind to me.😊

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.

JC was extremely professional, knowledgeable and will never buy anywhere else. Best dealership i've ever worked with!

Came out of a Ford Fusion due to lease ending. Getting older, past 70 yearsof age, and my wife thought I would benefit from an suv with a higher seating position for entry and egress. My wife had a Grand Cherokee for 16 years and loved it. I drove it many times and enjoyed the versatility of an suv. Love my ‘21 Cherokee. The right size, great styling and image too. Power beaucoup with the V-6 engine and averaged 30 + mpg on road trip to Arizona and back. Interior is nicely appointed, the leather seating is good quality and comfortable. The Jeep handles well at all speeds and I feel safe and confident behind the wheel.

Friendly and professional service rep, work completed as promised, vehicle returned washed. Nice waiting area.

Built for the Do It Yourselfer's. You can play Dress Up and be Stylish or Go camping, Bike riding, weekend get away. a do it all type of vehicle. GREAT on Gas!!

buena atención Joel Hernández muy amable y calidad en servicio y rapidez en su trabajo

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

Prompt and timely reply to my questions. Very willing to assist. Continued to follow up.

Actually a very good experience buying this used car from this dealer. The sales staff was responsive and the finance staff really worked within our budget to get the job done.

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

From the moment I met Sales Executive Kelvin , I felt I was in good hands. He was warm and welcoming, making the entire process smooth and enjoyable. Overall, it was a professional and genuinely positive experience.

I had a conversation with Pitor and it was positive. He suggested that I wait until a few days before my trip to Chicago and check which vehicles were available at that time.

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

If you’re in the market for a car, this is the location for you. Blanca Ceron and the team at this Evergreen location really take care of you. They listen to your needs and wants and patiently make recommendations that align with your priorities and lifestyle based on their knowledge and available financing. That’s exactly what they did this weekend when I visited. I came in undecided and left with a car I love at a price that I’m happy about. Every step of the way, Blanca made sure my best interests were kept in mind. I never felt pressured, just informed about my options. Thank you, Blanca and the EP Subaru team!

Bought a civic. Emad was helpful, knowledgeable, and not pushy. The price was good based on market averages. Negotiation part was fine but what negotiation is really fun. Chelsey in the finance department was the most helpful and cheerful F&I manager I’ve met from buying cars for years. Store is clean, small lot, but busy road for test drive. Only issue for the general manger, invest in a real coffee unit—other Honda stores in the area have great coffee selections, would have love me a flat white

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

Kris Kevorkian was such a great sales and got us a great deal on a new car.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Had such a great experience. Lanny and Mo were fantastic. My wife and I live in Chicago and I would not hesitate to drive out to Schaumburg to give Zeigler my business again.

Experience was awesome Angel Lugo is very good at what he does.good orientaciónal person.helped me understand some questions I’ve had I was very satisfied with his professionalism