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2021 Jeep Cherokee consumer reviews

$27,890–$29,390 MSRP range
side view of 2021 Cherokee Jeep
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.7
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.8
Explore the 2021 Jeep Cherokee
Shop the 2021 Jeep Cherokee

Jeep cherokee trailhawk

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.


Defective 4x4 system

Defective mechanical issuesPower Transfer Unit for the 4x4 system is known to fail since 2014 models. This item is also found on other Jeep models. When this part fails, the only replacement part available will be used on new vehicles and are not available to replace on vehicles already sold. This part has a nation wide shortage and not available. Why would anyone buy a product, pay it off just to find yourself without a vehicle when something is defective and irreplaceable? Stay away from Jeeps!!!



Great gas mileage an very comfortable car. Love the different gears to shift to for us snow. Very reliable only thing for service oil changes


WARNING People who live in cold places

I love my jeep. But my biggest issue is if you live somewhere where it get cold and you don't have somewhere to park it like a garage, be warned it might not let you drive it no matter how long you let it warm up. I have had this for almost 2 years now and both winters I have had trouble with the dashboard lights coming on. Lights like collusion lights, engine, and airbag. The problem is when all these lights come on, it shuts the car off and refused to left you move or change shifts. I will admit the first time it happen, I accidently left my phone charger plug in over night. I have now made sure everything is unplug and off before I leave my jeep. But every time since, when the weather get cold and it still had this issue. I have reported this to the dealer ship I got my jeep from but they say it just the battery volt being low from the cold. But I need my vehicle to work due to my job being one where I work all years including holidays.


Jeep: Go anywhere and brings you home in style

Came out of a Ford Fusion due to lease ending. Getting older, past 70 yearsof age, and my wife thought I would benefit from an suv with a higher seating position for entry and egress. My wife had a Grand Cherokee for 16 years and loved it. I drove it many times and enjoyed the versatility of an suv. Love my ‘21 Cherokee. The right size, great styling and image too. Power beaucoup with the V-6 engine and averaged 30 + mpg on road trip to Arizona and back. Interior is nicely appointed, the leather seating is good quality and comfortable. The Jeep handles well at all speeds and I feel safe and confident behind the wheel.


Do it all type vehicle!!

Built for the Do It Yourselfer's. You can play Dress Up and be Stylish or Go camping, Bike riding, weekend get away. a do it all type of vehicle. GREAT on Gas!!


Made for the Versatile!! Lifestyle!!!

The Jeep Cherokee is a Machine made for the Modern Family. Fun, Work, Moving, Shopping, Hauling etc. My Cherokee fits the Lifestyle of the Versatile.


Rear door hard to open

no automatic rear door opener- i thought i bought this "pimped" out? 80th anniversary edition. Heated seats wheel/don't shut off automatically once the car is heated up.


Cherokee Limited a great buy

Wow, what a fun go anywhere vehicle. Very comfortable and great performance! Good looking too! Don't miss out on a great American made vehicle. Buy it.


Most reliable car I’ve ever owned

This car met all of my needs and the Salseman David was genuinely amazing! He was thorough in explanations kind and really took what i wanted into account