Rick was awesome from beginning to the end!
AJ answered my email inquiry on a Sunday and got the ball rolling! No games, No gimmicks HERE PEOPLE!! They took a chance on me and financed the car I WANTED!!! For that alone I’m grateful! God blessed me with this car and Rick and AJ were a help in the process! I will go back and buy my second car from the GUYS here!
Thanks Again Mr. Rick! You are awesome!
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
These are good guys who tried really hard to get me into a good car. My height and leg length made it difficult, but I was shown several great cars that just didn't fit. The one that did I decided against because it was a luxury car, and I didn't want that route. But, all the folks here are great.
I am well pleased by the way they served and my Agent Miguel was very helpful, polite and very professional. Service (oil change) was faster than I expected. I am very satisfied
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