Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Not sure I like the compass
by Not sure from Wi
August 23, 2018
I’m not really sure I like the compass! I kind of want to trade it in! It makes weird noises! I’m having issues with the radio already too
Phil Fico sold me my new truck it was exactly what I wanted and he did everything I asked for without me following up on him and I also received a thank you card in the mail which was a great touch! Semper Fi
Located the exact Jeep I was looking for quickly and I was in the driver's seat within days.
Newly renovated facilities and great service department (based on experiences with previous Jeep)
When I walked in vision it was good customer service my salesman Richard V was very nice and was upfront with me he help me get in something I liked and that I could afford iam loving my 2015 Chrysler 200
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
by shellz from Wakarusa, IN
November 16, 2018
I overall like my Jeep Compass. I went from a car to this vehicle. I am a bit disappointed in the layout of storage areas and tightness of cup holders. Only one place to plug in charging devices. I went from 2011 Sonata and feel like I lost some of the space, digital technology was better. I would think that in 2016 I would have better technology.
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
A nice car overall. Comfortable on trips.
by MikeB from Spencer, NC
November 3, 2018
This car is an excellent value compared to others the same size and features. Does not have all the fancy gadgets and touchscreens, but those are more things to go wrong. Gas mileage is fair. CVT automatic takes some time to get used to, but likeable.
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Not a good buy
by Heyjude from Washington DC
October 6, 2018
I had several problems early on with my new Jeep Compass 2016. The reason I’m writing this is because I had, what should have been a minor accident and turned out the car was a total loss. I was bruised several places and very surprised the air bag didn’t go off. I did not feel safe in this car after my accident. Look at consumer reports before you by your next car. Jeeps are not rated well. I recommend buying a car with higher ratings.
Staff was helpful, and really pleasent! Went in not sure what to expect after dealing with some ‘major’ car dealers in the area. They asked me what I wanted to put down and what I wanted to pay, and boom! Drove away that day!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
by Jeep from California
October 17, 2018
tiene velocidad y fuerza Me parece un veh�culo que cuesta mucho dinero xq no es confortable es sencillo y consume gasolina Y es l dise�o necesita ser remodelado
You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.
Very pleased with the service and that Bob Johnson had a rental available while my car was being serviced. Chris made it all possible in a very efficent and timely matter. I will definitely return as a customer. Thank you Chris!
So after a horrible day dealing with a local jeep dealer, I decided to try this place out. Walked in Sunday morning and spoke with a salesmen and told him every detail of what I was looking for. By early Monday morning he called me with a vehicle offer exactly in my requirements. Long story short they gave me a $1500 more for my trade and a great price on a used vehicle. This proud new car owner couldn't be happier with my car buying experience through Auto Outlets USA
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