November 6, 2018
Ron and Ken were the calm, reassuring voices on the other end of the phone when I was in an utter panic about having done something really STUPID (sheering off the antenna with my garage door, this time). They are superb at giving the correct information, the estimate of time needed for the job, and more than once, were able to get my car back to me even BEFORE that time. The rental was handled seamlessly, despite an error with my insurance company's reservation, and all of my inexperienced questions were answered with patience and obvious knowledge and excellence. They BOTH deserve raises and more vacation days! Don't ever let them go! Thank you, and THEM!