Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Great Vehicle, Had it for 17 years
by Margie123 from pittsburgh, Pa
January 26, 2018
Bought it new, great vehicle. Only real issues were caliper and brakes. The technology was great in its day.
Just bought a car from here and was impressed with the friendliness and service this family owned business provides. The car had some chipped paint on the driver side door handles which they took care of, taking care of this by removing the handles, repainting them and remounting them, which is the best way to handle this repair. Two days after taking the car, the tire low pressure light went on but none of the tires were low. I called Griffin and they said to take it to a local tire shop to have it checked on. Turns out one of the tire pressure sensors was bad. Griffin picked up the charge for replacing the faulty sensor.
I can honestly say that I have never had an easier car buying experience. Coupled with the service and care they provide, I highly recommend Griffin Automotive if you are in the market for a used Japanese vehicle with low miles (their specialty).
Love working with Ron St. Peter excellent seller and bought multiple vehicles under this wonderful guy always provides the best help and always finds me something that will be a part of my life in the long run. No matter your situation, low credit high credit, good credit. Ron will do his best to get you in a vehicle you love. Thank you for everything Ron you are amazing. From Carlos Garcia.
Great quality jeep with all the extras
by Mgibbons88 from Rock Hill, SC
June 11, 2018
Met all of my needs for commuting to school and work and around town. Better quality jeep for how old it is, exterior and interior still look newer with minor repairs done recently. Brand new battery and fuel pump, has commuted 3+ hours and back and done great. This was my first car and couldn't have been happier with it. Comfortable leather seats and working radio. Aux cord box installed.
Great and friendly customer service when I visited the location. They provided me with all the necessary resources required to purchase vehicle. Will recommend them
Replaced 2000 Eldorado with 2002 Grand Cherokee
by Dyno Don from Uwharrie National Forest, North Carolina.
September 1, 2017
Very good vehicle if you get one with 6 cylinder motor, (avoid the 4.7l v8, I had the 4.7l in a Dakota and it imploded, poor oil return passages, to small). The 6 cyl. is a great engine, and the rest of the Grand Cherokee is impressive also. Parts are readily available. I'll keep mine till it is illegal to drive.
EXCELLENT SERVICE! Purchased a used car for my daughter and salesman Jon Gary was extremely kind. He let me have a mechanic check out the car and also gave me a great deal with no haggling! Thanks Jon. You made a 2 hour journey worth my while! And the financial service was very helpful as well. I did not want a cosigner but due to my proportion of balance on current credit this was a difficult request, but they made it happen. THANK YOU! PLEASE BY ALL MEANS SEE THESE GUYS IF YOU ARE LOOKING FOR A CAR! I HIGHLY RECOMMEND THEM!
Was hard to get on and out of
by Sctncris from Ballwin
July 27, 2018
It was a good car, we in turn bought a newer one same brand jeep grand Cherokee with a lift and bigger tires . We r a jeep family.
I have looked for an 2004-2005 Envoy XUV for years under 100k miles. They had one, but they are 3 hours from where i live. They were helpful with extra pics and made me feel secure that this vehicle was in excellent condition. Well they were correct, this vehicle was in almost new condition with 83,000 miles. The only thing that didnt work was the CD player, which was the least of my worries. It was well worth the trip.
The lot was full with other prime used cars also. we will probably go back when we need a second car.
My first new car purchase ever. Chase is an awesome salesperson and Nick made my paperwork a breeze! I would recommend them to all of my friends!
Best car I have ever owned
by Killie boy from Ayrshire
September 17, 2018
Bought it 10 years ago when it had travelled 160.000miles. It has now done 245.000. Fantastic has been everywhere. Tows my trailer with my stairs that I make. Rocks up on site and does it’s job. Car wash on the way home at the weekend and it’s teady for the family. Will defo have another
I don't know where to begin. Everything started breaking after 70000 miles. Automatic windows, fan regulator, it stuck in 4 wheel after changing back to 2 wheel. radiator fan regulator again and then a third time and i know that the previous owner changed it at least once then the catalytic converter went out then 2 oxygen censers. Just stay away!
I was in the market for a used Jeep product. They had an excellent inventory of vehicles and great pricing. The salesman was very accommodating about showing what I wanted to see as well as letting me drive what I wanted.
The purchase went seamlessly and was quick and easy.
My only complaint was that I messaged this dealer through Cars.com about a vehicle and never received a response.
Solid, classic, all-around sport-utility
February 18, 2018
The Grand Cherokee tradition goes back a long way and together with it's sibling Cherokee, defined the genre. It was the first - and still teh best as each generation has only gotten better.
This particular vehicle was purchased new and has been like a member of the family since. Solid, reliable performance with plenty of power and very classic Jeep look to it. WIth All- Wheel Quadra Drive and it's spectacular in snow, and is a comfortable all 'rounder. The reliability has been great, but I only gave it 4 stars, because while the front brakes perform well, the rotors were a little undersized and tend to warp, necessitating replacement sooner than in subsequent generations.
After not finding the new 2017 Jeep I was seeking at my local go to dealership I broadened my search distance. After looking at Jeeps at 7 dealerships far from home and being discouraged for various reasons regarding these visits, I had one more go at it and drove to Snethkamp Jeep far away. Story is: was paired with salesman who actually listened and was interested in our satisfaction to make the deal happen. The visit evolved: examined condition of, test drove, liked Jeep, discussed terms of deal including trade in $, struck agreements for sale. Drove home in new Jeep same day! Snethkamp buying experience helping to smooth all the negatives of a long search. So if you need to be treated with a professional approach and consideration in your purchase try Snethkamp Chrysler Jeep, it was a pleasure for me that day.
126000 miles and going strong.
by Ada5 from Flushing
May 5, 2018
I bought this SUV 2 weeks ago for a very good price. 126000 Mi body still look good though there was the expected wear and tear. Had to replace a brake line and crankshaft position sensor right away. Once that was done car was in perfect running shape! Finding that a lot of the small repairs that are needed are pretty simple. Small vacuum hose under the battery needs to be replaced to get the cruise control working again, replacing the struts on the tailgate window Will take about 10 minutes and cost 15 bucks etc etc. Really great truck for the money. The only drawback is that my 4 liter inline 6 is guzzling gas like a plebe at a kegger.
I only went through Shook Auto because of Rich Orr. Great guy! I'll gladly send more people his way. I'll definitely be back!
Very Solid Truck
by NoahCook from Laguna Beach, CA
December 13, 2018
Meets all the needs for simple offroading and hauling. It uses so much gas though. Not recommended for commuting. I would recoomend it to anyone looking for a vehicle to take to the beach or on trips in the mountains.
I am very pleased with the customer service, and the overall buying process. Thank you Nick, and your courteous staff, you made my day!
The Grand Prix I purchased from you was worth the trip. Thank you.
I bought my S-10 on line. 1st time I have ever done this and the Naff team made me feel comfortable from the moment I emailed them and when we talked on the phone.
Unreliable six-cylinder engine
by shmily21995 from michigan
January 2, 2019
Purchased at 31000 miles Very well in appearance & Design I have had two of these now and have had to replace the six cylinder Motors in both at about 150000 miles from rod knock and bearing knock do not buy the 6-cylinder engine you will have to replace it. I maintained it well and did oil changes at approximately three thousand miles and still no luck
Adam and Glenn are great to deal with. No pressure to buy. Test drove the vehicle I was looking for within 5 mins of being on the lot and had paper work done shortly after. Took less than an hour and I got a great deal on a 1 owner low mileage Ford Fusion. Sending anyone I know to Kroll Auto. Never had an easier more up front buying experience.
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