Used 2020 Jeep Grand Cherokee for sale near Bethesda, MD

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Mohammed was a good guy.We just could not come to an agreement on my trade.Or i would have purchased from them.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Very happy with purchase. Purchased on-line and car was exactly as described. Dealer arranged quick delivery. I would purchase from them again.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I had a very positive car-buying experience at Ourisman Honda of Tysons Corner. Our sales representative, Dougie Efrem, was excellent. He was responsive to our requests for information and to our questions and ensured that everything to complete the sale was done properly and on-time. The sales staff was friendly and helpful. Thank you, Ourisman.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I had a great experience at this dealership. The staff was friendly, honest, and never made me feel pressured. They walked me through every step, answered all my questions, and helped me find the perfect car within my budget. The whole process was quick and smooth. Definitely recommend to anyone looking for a reliable place to buy a car.

I recently took my 2012 MDX (over 120,000 miles and still going strong) in for service. It was rather late in the day - around 4 pm - and I did not have an appointment. Branden Hayes was my service advisor, and he was able to get my car scheduled for service on the spot. I was going to be waiting for my vehicle and Branden advised it would take 1.5 - 2 hours to complete the maintenance. I sat in a very nice waiting room and enjoyed some light refreshments while I waited. Another Acura employee was walking around handing out Christmas Cards. He gave me one that had a 10% discount coupon inside. The card clearly stated that the coupon must be displayed at the time service is written up, but I immediately took it over to Branden who assured me that he would apply the discount towards my service invoice. My vehicle service was completed in a timely fashion (just under 1.5 hours) and I saved a little bit of money to. I have been using Acura of Laurel's service department since they opened and have always received this type of service. They always make me feel welcome, and the services they perform have kept all of my vehicles running smoothly. I have had four Acuras over the years - an 89 Integra, a 05 TL (my favorite!), a 2012 MDX and a 2020 TLX Technology, which is my current daily driver. All of these were serviced at Acura of Laurel. The TL had over 225,000 miles when I finally traded it in, and it was still running flawlessly. Thank you, Acura of Laurel, for the exceptional level of service that you provide.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

Ben, my service manager, is great. He is very knowledgable, patient, and helpful. He takes the time to explain what the service entails and how long he estimates the repair will take to complete. He keeps me informed during the process.

Great experience with Walter. He handled my business very efficiently. I do recommend Walter to anyone.

Availability of appointments was excellent. Appointment was handled promptly. Everything was explained in detail & in language that was layman friendly. Work was completed promptly and competently. Would recommend without reservation.

Hands down, the best dealership in the United States! From the moment I walked through the doors, I knew I was in a place that truly values its customers. The level of professionalism, warmth, and genuine care displayed by the staff is unmatched. This isn't just a dealership, it's an experience. What sets this team apart is its extraordinary customer service. Every interaction feels personal, as if you're reconnecting with old friends rather than meeting someone for the first time. Several team members made me feel like they'd known me for years, remembering small details and going out of their way to ensure I felt comfortable and valued. The staff is not only knowledgeable and efficient, but also incredibly kind and approachable. Whether you're buying your first car or returning for service, they treat you with the same level of respect and enthusiasm. It's clear that this team is passionate about what they do—and it shows in every handshake, every smile, and every follow-up call. To say they have an excellent team would be an understatement. They’ve built a culture of excellence that radiates through every department. If you're looking for a dealership that combines top-tier service, heartfelt hospitality, and a commitment to excellence, look no further. This is the gold standard.

I bought a a used Toyota sienna and I’m really pleased with it, thank you Michael nice work keep going!!! I 100% recommend this dealer 👍👍👍👍

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

This is me second time working with Anne Maus I returned back because of her professionalism and knowledge of the car buying process. At no point did i feel as if i was being taking advantage of just to sign a contract. Thank you Anne and Sheehy staff for this smile that is still on my face today.

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

I received a good customer service at the Toyota of Bowie on the 20th of December and I have my car fixed. I will like to recommend a friend someday.

Great experience buying my Van here! Gio and Mustapha (sales) and Angel (finance) were outstanding clear communicators, very detailed, and made the whole process smooth and stress-free. Highly recommend this dealership and their team!

Looking for a van for my business. They made it very easy and simple. I found them online and decided to go and check them out. They have an amazing team of people that helped me get to where I wanted to be in terms for payment including a low rate. Thank you to the Imperial Team for making it happen!