Used 2020 Jeep Grand Cherokee for sale near Naperville, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Never did get a final bottom line number that I asked for in the beginning.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Very nice place .all people recommend Taras Terry very best dealer.great job for me.i like the dealer

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Great experience, saw car on line, contacted dealer online representative, make the appointment, went to dealer met with salesman . Was able to agree in price and condition. Bought the car. Overall , Great buying experience

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

They are in the midst of expanding their car lot and do not have a structured building. They only have a mobile unit currently on the property so it's a bit disorganized right now. Sales personnel did not seem very friendly but they also aren't pushy which I liked. Most of the cars exteriors were really dirty from a dust storm that occurred a couple of weeks ago. They have a large inventory of vehicle choices.

Their is no other place to go if your in the market for a used car, Ed and Sam are amazing. It's all about making the customer happy, they provide outstanding customer service, and they make the whole process very easy, no stress at all.

Thank you, Tom and Alexandra for helping me get a great car. I hope you get a pay raise. These folks are very friendly and helpful to work with. Tom sent me lots of pictures and videos of the car so I could see it without having to go to the dealership. as soon as I paid for it, they sent it out in very short time. The car arrived in better condition than the pictures showed.Shipping was quick! I definitely recommend this dealership to everyone else.

Best used car dealership I've been to during my car search. Adam and Eddie were some of the most helpful people that I met at a used car dealership.

Came through drive time, met with Jabari which was an amazing experience and got me in a vehicle that I was comfort with! Definitely recommend!

Frank was friendly and helpful. He look up my records to make sure I was not receiving and paying for unnecessary service. He provided a coupon.

Buying from St Louis. 4+ hours away. All handled via phone, text, email & electronic signatures. It could not have gone any smoother if I lived next door. The staff was so friendly, professional, cooperative and flexible. Great experience. I’d highly recommend Valley Honda for any new or used vehicle.

Very nice dealership, kind courtesy, and knowledgeable people. Fair offers and good inventory, definitely willing to bend over backwards to earn your business. I would recommend.

The Best and Easiest car buying experience. Darien Ivery was our salesman. Very Friendly and so helpful from first contact to last. Jim Casey the business manager was also very friendly and helpful. NO GAMES!!! Both men were honest and upfront about everything. That is an extraordinary thing to find when buying a car!

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Jamie was great to work We had a less than great experience at a different Mercedes dealership after contacting Hoffman Estates he stepped up and found us the vehicle that we wanted and had it at the dealership in less than a week The rest of the team was just as great as well They made purchasing our first Mercedes the awesome experience it should be Thanks again to everyone at Hoffman Estates especially Jamie We will definitely return Thanks again Darin and Kay

5-Star Review: Excellent Car Buying Experience! I recently purchased a car from Marino CJD and I couldn't be happier with the experience. From start to finish, the service was top-notch. The staff was friendly, professional, and knowledgeable — they answered all my questions without any pressure. The entire process was smooth and efficient. They made sure I was comfortable with my decision and went above and beyond to ensure everything was handled properly. The car was in great condition, just as described, and the pricing was fair and transparent. If you're looking for a dealership that values customer service and makes car buying stress-free, I highly recommend Marino CJD. Thanks again to the team for making this such a positive experience!