Used 2021 Jeep Grand Cherokee for sale near Wixom, MI

Tom Shipton is absolutely fantastic to work with. If it weren’t for him, I would take my business elsewhere. We absolutely love our new car!

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Just had my 2025 GMC serviced at Al Serra, and I couldn?t be happier with the experience. The service was incredibly quick and efficient?had me back on the road in no time. The staff was professional, friendly, and kept me updated throughout the process. Highly recommend Al Serra if you?re looking for fast, reliable service for your GMC!

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Miles was great, He knew the product and helped me with programing the various features. Miles went out of the way to get my car cleaned and prepped for a quick delivery. My buying experience was quick and Miles was very nice to deal with.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

The people at this dealership are totally customer oriented and serve them with utmost care.

The service department at Troy Honda is always kind, professional and helpful, especially Rich Smiley! They get you in and out as quickly as they can with a smile and a car wash!

Service great however trying to get an appointment via phone isa real issue.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

The service advisor, Michael Cizewski, and the mechanic were outstanding in solving a problem they had not encountered in over 20 years (if ever), going above and beyond the call of duty. While it took 4+ hours to finally find a solution, Mr. Cizewski was quite judicious in assessing labor fees. What a blessing both of them were!

Dealership provided transportation to and from home. Services staff were polite and professional.Certified Service Consultant recommended the correct services for my 2020 C8.

These were great people to work with especially TED!!!! He went above and beyond to find exactly what i was looking for. Thank you so much Ted.

Made an o-line appointment to bring in our 2002 Honda for the regular oil change and to check other possible problems with the car. The appointment went without any delays and a great employee/custmer experience.

Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus?s desk and stopped what he was busily working on to say, ?So, today?s the big day! Picking up the Renegade I see. I `m so happy it worked it. Are you excited?? with a huge smile on his face. Gus?s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want!

I have been a customer of Meade Lexus for over 30 years and found the staff to be helpful, professional, and the service exceptional. Shannon Roberts exemplifies professionalism. I look forward to working with her in the future.

Nick and Andrew helped me out with the purchase of my 2022 Escalade and I couldn’t be more gratefull

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.