Used 2021 Jeep Renegade for sale near Elkridge, MD

The overall purchasing with test drive was very good . Of course we purchased a great car . No real surprises. Honest negotiation back and forth . A good experience.

ISSUE WITH SUNROOF CLOSING, NEW ONE PUT IN SAME PROBLEM. IN COLD WEATHER SEVERAL DOORS WOULD NOT LOCK AT ALL. AT FIRST I THOUGHT THEY WERE FROZEN THE DEALERSHIP IS STILL NOT SURE WHY THIS HAPPENED. I WAS UNABLE TO DRIVE IT WHEN THIS OCCURRED. JUST HAD THE IGNITION REPLACED - CAR WOULD NOT SHUT OFF. I REALLY LOVED THIS CAR THE SUNROOF IS HUGE, MY FIRST NEW CAR, IT IS A LITTLE SMALL IN THE BACK SEAT FOR PASSENGERS BUT NICE, I LOVE HAVING A HATCH AND NO TRUNK TO MOVE THINGS IF I WANT. I HAVE ALWAYS WANTED A JEEP AND I ABSOLUTELY LOVE THE 4 WHEEL DRIVE AND OPEN FEEL OF THIS CAR. IT DOES VERY WELL ON THE HIGHWAY. THE REAL ISSUE I AM HAVING IS WITH CASTLE JEEP/ RAM IN NAPERVILLE,ILLINOIS COVRING THESE ISSUES WITH MY 100,000 MI WARRANTY.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

I have a 2021 Jeep renegade that I bought in November 2023 for $24,000 and change. It had 4400 miles on it. Of course, at first, I loved it. The auto four-wheel-drive, the big screen navigation /stereo system. the fact that the back seats lay down. If you take the headrests off, they lay flat. Then I drove it for awhile and here is the lists of ‘add ons’ it should have. 1)The door pockets up front are just to small. 2) The center arm rest console could be bigger. 3) The dash is too deep. Jeeps dash should be shorter, like a truck. 4) The seats should have seat warmers (even my old Nissan Juke had seat warmers) 5) The hatchback has no interior light so in the dark, you need a flashlight to look for things, remove groceries etc. 6) There is space for a spare tire but since this edition came with ‘flat free’ tires (idk the actual name for them) that space could have been made larger for storage. 7) When the back seats are up, the storage behind them is very small and limited. I realize this is a smaller SUV but I expected a larger space back there. 8) I have almost 14,000 Miles on it now as of 7/27/2024. I do feel the transmission either slip or shift sometimes. 9) It took me over a month to learn that if the car is cold, it will not start unless your seat belt is buckled. That’s a fact. 10) It handled the very very well in the devastating ice storm that payed a 1/2 inch layer all over the Pacific Northwest last winter. That auto 4 wheel drive truly works! 11) I had to buy seat belt extensions for the back seats as It was difficult to engage the seat belts into the locking belt.. It sits deep into the seat and I have grandchildren who like to lock thier own belts in. They can be found for sale at most Auto Stores for around $20 each. I recommend you get them. That’s about it. Overall, I love my Jeep Renegade. I think the price is very high considering the items missing but overall, I am going this will last me a good 10-20 yrs…

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

The three years I had this car, I didn’t run into any major issues. The Uconnect radio that Chrysler uses could be better but other than that it was a C great suv to me!

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

I’ve bought 3 renegades,2019,2020 and currently have 2021, 70k miles on all 3 before trading in for another and never had any problems. Didn’t need to do brakes or tires at 70k! Very reliable . Love it!

I have had my Renegade for a year now and have had no problems, I knew when I bought it that it is no muscle car but I don't mind. I love the outward visibility and the ease of parking. I haven't taken it off road and don't for sure know if I will but it has handled snow fairly well.

Responded very quickly and was always there when I needed to talk or have a question, gave me good deal

Sean was very pleasant and helpful. Took care of everything quickly and I did not have to wait around . Love this Dealership. Thank you for your time

Mo was great she helped me and explained everything. She is great thanks mo I love my new car!

Jones did everything from registration to tags and new license plates. And I was able to drive home in my new vehicle that same-day. Salesman Wayne, took me over to Enterprise to return my rental at 4:30 before they closed. They towed my old car from its location to them next day. And Wayne even helped me clean out my belongings from the old car. Nothing was left to question. I Highly recommend Jones Bel Air Nissan Ask for Wayne, he will take care of you.

I cannot retract my previous review but the service manager at Rich Morton Mazda is phenomenal and does everything he possibly can to mitigate my recent situation/car issues. He has worked on my vehicle himself and working with me to make sure we come to some sort of resolution. I truly appreciate how customer forward he is.

Great every visit. The location is safe. The repair cost is reasonable. The mechanics are trustworthy and reliable. Mr. Mike gives great advice as well is superior service.

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.