Used 2023 Jeep Wrangler 4xe for sale near Soquel, CA

On 1/27/25 took my 2015 Wrangler in for a check engine light and the code I provided was for a faulty thermostat. My Service Advisor Michael gave me a price quote of just under $800 to replace the thermostat and housing which is after a $220 diagnostic charge. I was told that the part was on back order and would be a month or more before they could get it, "Sorry thats all we can do, we'll call you when it comes in," was their only reply. I took my Jeep to Firestone in Watsonville, they ordered the part from Santa Cruz Dodge and had it installed the next day. Watsonville Chrysler Dodge Jeep Ram also at the time quoted $270.42 plus labor for a power steering flush that they said "failed." I called the Santa Cruz Dodge dealership and they quoted me $150. I purchased my vehicle from the Watsonville dealership and this is not the first instance of very poor customer service and price gouging in the service department. I have spoken to the service manager before who was responsive at the time but at this point I felt others should be forewarned.

Approaching 25,000 miles and we haven’t had any issues. I actually enjoy choosing whether to run on electric or gas based on what my journey is. If you just put it in hybrid mode, you’re not utilizing the efficiency of the engine. My advice, think about your journey. If I’m jumping on the highway to then head into the city, I run it on gas on the highway then switch to all electric in the city -no point wasting the electric with highway driving! Then I use up the last of my electric when google tells me I’m X miles from home when I still have X miles of electric remaining to use it all up. When we just do local drives less than 25 miles (grocery, day care pick up etc.) we can literally run off electric only for days, even weeks. It just takes thinking about what your journey involves. Crawling traffic for a 5 mile slow down ahead, I’m on gas until I hit that traffic, then switch to electric. We’ve taken this Jeep (Willys) through plenty of winter storms with feet of snow and ice, never needed to use chains with its AWD or 4WD to choose from. Hopefully the great reliability continues.

Mya was a great help on my car. The car was perfect when I left. She is very knowledgeable about the service department

The Jeep dealerships don't do body work on the vehicles. It has to be farmed out to a body shop....and this is across the board, not just this state.

Nice sales men and very knowledgeable on the products they make sure you have all the information you need to make a decision on what will fit your needs the best

Carlos from Garavel provided professional and decent service for us to help us finally pick correct Wrangler. The price is also good compared to other dealers. He is patient and knowledgeable. Highly recommend.

Loved this place. Dealership seems very alive and salespeople are friendly and knowledgeable without being pushy. Buying took a bit longer than I thought but still a good experience.

Shannon at Tyler’s in Niles was great. Every time I go there it’s a pleasant time. She is the best sales person and I will only buy from her. She makes the car buying experience easy and enjoyable.

Many thanks to Jason and the mechanics in the service department. We’re doing a great job eating my Jeep back in order. Thank you.

So far it’s been fantastic… I have read some reviews and knock on wood… have not had any problems. I love everything the 4xe does… I am averaging 26 mpg. For a wrangler that’s fantastic!

Sales person, Manny Garcia was genuine when talking with him. He was nice and professional with my interaction with him. I recommend seeing Manny Garcia if you are looking to purchase a vehicle.

Harry in the account dept was fabulous. Great price on factory max care warranty and quick service! I will be back for anything the dealer can provide!

Mark was very very fun to work with. Many years of knowledge and not pushy at all. Very comfortable working with him