Used 2019 Jeep Wrangler Unlimited for sale near West Chicago, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

My Wrangler has the 2.0T engine and gets an average of 23 mpg. No issues mechanically at 52,000 miles; it drives like a Jeep-which makes sense. The interior is stylish and comfortable; AC and heat work just fine for Upstate SC climate. The soft top is easy to flip up and total removal isn't that much more trouble. Radio is great, media mode has a slight lag but stays connected once paired each time you use it-it doesn't automatically connect Bluetooth. The only knock I would have is that the USB or USB-C causes the entire radio to short out periodically. I love my Jeep!

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Great to have a fun vehicle to year round adventure! Top came off right away and kids love it, but it is for me to have fun all year!

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

It drives smooth. It is roomy but not to big. It is classy with power windows and locks Easy to take off the front top.

I have brought my vehicle in for every oil change I have needed. Always courteous and professional, my car gets a diagnostic check every time and is freshly washed. I like that the Service Department send out coupons, and making an appointment is easy online or with a phone call.

This was exactly what I was looking for. I have wanted this vehicle for the longest time. I made a great decision. Love my Jeep

The service and the sales department are too notch!! Highly recommend!! I won’t good to any other dealer

They had what I was looking for. Went to go check it out, it was the best condition & price out of all the cars I had checked & there process with paperwork was quick & easy. Highly recommend!

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

Excellent experience great people would by a vehicle from them and enjoy the experience talking to them

From the time I walked into the establishment I was greeted and treated with respect. I love how the salesman was knowledgeable about the exact vehicle I came in for. He went above and beyond and through every obstacle that possible came my way. This car purchase was an early birthday gift to myself and I am so happy with my decisions.

Great job in and out. IT'S been a good experience so I will let people know.

I purchased a car in early April and I had a pleasant experience. Mike the owner/manager of the facility ensured that any concerns that I may have had were addressed promptly. I’ll for sure look to purchase here in the future.

Excellent customer service!! They help me find the perfect car for me, and kept me within my budget!! Friendly staff and beautiful showroom!! Two thumbs way up!! A shout out to Mike Medina the GM who really helped make this purchase smooth and quick! I will be recommending Elgin Auto Sales to all my friends and family!

10/10 experience. Definitely worth the drive to get the car I wanted. Brian was great! He got us the best deal on a brand new suv.

I had a wonderful time shopping here! My salesman Andres was knowledgeable and very friendly!

Overall wonderful experience! Rob did a great job assisting me on my search for my very first Jeep wrangler. He made sure that I found exactly what I was looking for and did a fantastic job working with me and explaining all of the features of the car. Rob and Vinnie made for a great experience and smooth process on my first purchase I could not be happier!