I didn't actually go to the dealership, but I inquired about a vehicle through email. From a distance, the customer service has been wonderful. They were quick to respond and have also been very helpful in keeping me up to date with potential inventory I might be interested in.
Just bought a new 2016 Honda Civic Ex-T from Nelson Honda . Patty and Larry were awesome to work with. They really listened to what I needed for my trade and what I was looking for in a new Honda. Both very friendly and honest individuals. I love my new Honda and would recommend Nelson HIGHLY. Thanks again Larry and Patty.
Liz Shamburg Rocks !!!! She is an asset to this dealership !!! She and all the staff at Smart Chevrlet are very knowledgeable and friendly. They go the extra mile to make sure you are happy and find the vehicle that you are looking for. I would suggest Smart Chevrolet in Madison, NC to anyone looking for a vehicle !!!! Keep doing what you do best, Smart Chevrolet staff !!!! Thank you, Liz !!!!
2017 Jeep Renegade Limited Review
JUST WHAT I WANTED
by BRAD from NORTHFIELD
May 15, 2019
5
NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.
Came in on a 2014 Camaro, it sold but Paul took his time showed me a 2016 SS Camaro, drove like a dream but looking for a less payment. Open the doors to a yellow RS convertible car, love it. No money down, payment where I wanted it. Paul took time to get personal. Thanks to Paul and Smart Chevrolet. I recommend people to Paul as the professional sales person. 336 427 5151 ext 138
2011 Jeep Grand Cherokee Laredo Review
Top Tier Luxury!
by VMDUBLU from Egg Harbor City, NJ
April 14, 2019
5
The interior of this vehicle will blow you away! The Overland rivals all luxury vehicles! I own this 2011 Overland and a 2019 Range Rover Velar and the interior comfort and quality is almost identical.
We bought a 2016 Subaru Forester today at Nelson Ford. Our team member, Brandon Cline, was very helpful in helping us to choose the right vehicle, in getting the vehicle ready for us, in explaining the vehicle's features, and in assuring our satisfaction.
2015 Jeep Grand Cherokee Overland Review
Best car I've owned
by Hcruz (Bikelife) from LAWRENCE Ma
May 5, 2019
4
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
My sales person was John Shore he was great. He was very helpful and friendly by leading me in the right direction on my car it was a great first time experience from a dealership. If you need a car or truck with low payments John Shore is the one you need to see. I highly recommend my friend and family to see him. You can call him at (434)713-9363 thanks again
2015 Jeep Cherokee Latitude Review
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
5
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
Repair for a KIA THEY DID not SELL Yes! Hart Motor
by Vicki Minks- Garry Rogers from ROANOKE
December 3, 2018
4.7 (21 reviews)
This is the only KIA Dealer that would FIX a KIA that they didn't even sell! Not to just trade it in and rid of the problem,they have Fixed the problem on Bank 1 and are fixing the same problem on Bank 2! All under warranty that the seller would not FIX! Salem is not the place to Purchase a KIA! Unless you never have a problem! 10 yr 10000 mile warranty means nothing to them! If its 2 good 2 be true,it always has been for me! Cheep and Good don't go together! Never Has!
2007 Jeep Wrangler Unlimited Rubicon Review
Can't wait for summer
by Jeep fan from Columbus Ohio
January 29, 2019
4
My goodness. I bought my very first Jeep Wrangler. I'm so excited for summer. I've already started the upgrades. It's exactly as I have imagined, a little Leary driving in the rain on the freeway and it takes a lot of peddle to get it to freeway speeds only because you feel like you're speeding when you aren't but by gosh it's fun
I brought my vehicle in for an oil change/tire rotation. This was my first visit to your facility, my second Chevrolet dealership visited for an oil change since my move to Richmond in January. As a former out of state Chevrolet dealership employee, I always judge/critique stores I visit. My advisor, Ted, was courteous and polite. His ETA for the completion of services was fairly accurate, and the property, inside and out, was immaculate. I drove past another Chevrolet dealership to visit your store and after the positive visit I had, I'll continue to do that in the future!
2017 Jeep Renegade Altitude Review
A Different Kind Of Jeep
by Hey Now from Pittsburgh Pa
April 12, 2019
5
I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!
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2018 Jeep Grand Cherokee Overland Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
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2019 Jeep Wrangler Unlimited Sport S Review
STRONG and SEXY in one package
by 4Kona from Euless, TX
May 6, 2019
5
I have been a luxury car driver for more than 2 decades, and finally decided to get something FUN. Purchased 2019 JLUR. This is a beast!. Will climb over darn near anything right off the dealers lot w/out having to do lift kits and all of the extras that people spend money on. The freedom panels come off and store in the back easily and can be done by 1 person. This gives you the feel of the classic 80's Targa top, or a convertible. Going to enjoy this vehicle for YEARS to come!
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2016 Jeep Wrangler Unlimited Sport Review
Happy with my choice
by Bigdman from Columbia Heights, Minnesota
May 9, 2019
5
This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.
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2018 Jeep Grand Cherokee Laredo E Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
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2018 Jeep Wrangler JK Unlimited Sport Review
I have always wanted this car and Love it!1
by WVU MOM from Dayton, Ohio
May 8, 2019
5
Only a few things I would change. I did not get Xm Radio and wished I had. I wish it had a rest area for my left foot on the drivers side. A way to move the seat bottom up and down would be a great feature.
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2018 Jeep Grand Cherokee Trailhawk Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
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2017 Jeep Wrangler Unlimited Winter Review
It’s a Jeep thing
by Bigdog from West lafayette ohio
May 3, 2019
5
Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months
It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country
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2019 Jeep Wrangler Unlimited Sahara Review
Not what I expected, but I'm not a "Wrangler Guy"
by PhantomRoo from Somerset, NJ
May 6, 2019
3
I rented one for a week.
The Bad:
The steering is vague at best. The vehicle wanders on the highway and you are constantly correcting with the so-so steering.
The ride is stiff/jarring on the road as well (no off-road experience, but it's probably good).
God forbid there is anything over a 5 mph wind on the highway. It's a square box and square boxes get blown around the road.
The interior controls are oddly placed (feel like after-thoughts), but you can get used to that with time.
The side mirrors are oddly shaped and I am still not used to them.
Expensive for the level of refinement you get.
The Good:
I think it looks great, exactly like it's supposed to.
I also like the drivers view/vehicle height.
The acceleration is pretty good if you wind it up, but it's stumbled a few times on me.
It handles high-speed turns better than I expected (maybe a trade-off for the stiff/jarring suspension) but it sticks in the turns.
Conclusion:
I'm sure Wrangler people love it. It's probably the best Wrangler ever. But if you are not a Wrangler guy, I don't think this vehicle will make you one. I prefer the Cherokees to the Wranglers, but I can see how this vehicle could be fun, for a limited time. For everyday driving...it's not my cup of tea. To be fair, I didn't have it more than a week.
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2018 Jeep Wrangler Unlimited Sahara Review
JL Unlimited is a True Wrangler
by Jeepian from Los Angeles, CA
April 29, 2019
5
The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.
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