by Carol and Terrence Mitchell from Danville, Illinois
September 30, 2017
We went to this dealer, Courtesy Ford Lincoln, to possibly purchase a new Ford Flex. We were approached by sales person Rick Smith shortly after we arrived. This dealer did not have any Flex's in their inventory so he ask us what color and what accessories we would want in a Flex and with that information he went on an internet search of other Ford dealers. He found a Flex like we were looking for 300 miles away in Wisconsin. He called that dealer to see if they would let his dealership have that car. Working out the financing went fairly smooth and we left looking forward to picking up our new car the next day. We were very impressed when we found out the people going to Wisconsin to pick up the car left at 1:00 a.m. Our new Ford Flex was ready to pick up by 3:00 that afternoon. This was one of the easiest purchases of a new car we have ever done. Our sales person Rick did not apply any pressure whatsoever and was very friendly and nice to work with. He answered all of our questions and was very knowledgeable of his product. Overall, a very pleasant experience.
My husband and I purchased a New Cadillac CTS from Dralle Chevrolet Buick GMC Cadillac in Watseka. Both Chuck DiCola and Jake Quick were great to work with. We not only got a great car but we received excellent service and an even better deal! Val and I would highly recommend Dralle for purchasing a vehicle. We were treated like VIP's.
5 STARS all the way! Thanks Dralle!
If you want the closest to perfection you can find for a dealership, then definitely go to Watseka Ford. WE have bought 6 vehicles there and the staff has always been amazing and so professional. Mike Musk is our sales contact
My wife and I just purchased a 2017 F250 from Watseka Ford. This was our first car purchase in about 10 years and our first ever long distance purchase. I was extremely anxious about purchasing a vehicle long distance (10 hours away) sight unseen. I worked with Steve Hannay. From my first call inquiring about the vehicle to delivery, I found the experience very positive. Steve was very thorough and timely in responding to my questions and requests (photos and information). He was able to set up delivery to my house in less than a week, despite the car being a recent trade that still needed to be prepped. I was very nervous about wiring money prior to delivery, but my fears were alleviated when the care arrived. It came in excellent condition and matched the description. The driver, Travis, was extremely courteous and spent time walking me through key features of the car. I chose to buy here because they happened to have the car I was looking for at a fair price on cars.com, and I am happy to report I would recommend them to others.
Justin and Leland got me a great deal on a brand new Jeep Grand Cherokee Trailhawk. They are having it delivered to me from over 2 hours away! Really appreciate everything from those to along with Fregia!
It was great dude business with Zack at courtesy great staff great employees. I bought a 2014 Ford Taurus everything about the car with great except for not having speakers in the car hopefully we'll get this issue resolved soon.
From when we came into the dealership...service and helpfulness was the word. We were wanting a safe for her and 2 growing children. We ended up with an Escape SE Sport, brand new and a great price! Shop local.
So far I've purchased three vehicles through Shields and will continue to do so. They have been nothing but great to me and they have the best service center I've dealt with. As soon as you walk in everybody is very kind and they will work with you to get you behind the wheel of the vehicle of your dreams. All of the salesman are very knowledgeable. And please don't forget about the lifetime warranty they offer on almost every vehicle they sell.
I had gone to several dealerships in Champaign, and none of them were helpful. I'm so glad I made the trip to Shields. They really want to make sure you are making the right choices when it comes to choosing a car. Thank you!!
They responded immediately and answered my question. Still want to visit this dealership as soon as possible. Hope they still have the Dodge Caravan I inquired about.
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