I recently purchased a used vehicle from Lockwood Motors and I dealt with Krysta my salesperson and Darren the manager. What a great experience. I had my best argument ready for haggling and I did not need to. I was treated very fair on my trade in and they repaired everything on the used car, without any hassle. It was definitely worth the 2 hour drive from Sioux Falls, where I was treated very rude and low balledme on my trade, without any questions or comments. Big city dealer didn't care for my cash business!!!! What a great experience and I will definitely be back and have recommended all of my neighbors that are asking me about my new car, t shop at Lockwood Motors.
In the past 6 years I have purchased 4 vehicles from Lockwood Motor and both my Son and Daughter have purchased 1 each. the entire staff from sales, office and shop were very helpful. I would like to thank the staff at Lockwood motor for all the help me and my family have received.
I was shopping for a new vehicle, with a specific one in mind. Salesperson (Krysta) mentioned another model that also fit what I was specifically looking for (gas mileage and passenger capacity), which ended up being the vehicle I bought. I would not have looked at it without her recommendation, and it ended up being the right one for me. I liked that she did not pressure me or hound me with calls. There was a long wait for production of the vehicle, and the paperwork for some of the incentives was laborious, so the 'buying process' gets four stars. We feel we got very good trade-in value.
They were helpful, pleasant, and friendly. We were stranded 1600 miles from home with a car that was malfunctioning and I felt they gave us a fair price for our trade in, and a good deal on the car we were interested in. The car they sold us was all that we could ask for, even though they had just received it and we test drove it without it being cleaned or serviced by there team yet. After we made the deal, they took the car and detailed it in about 20 minutes and it was like it was brand new. Thanks to their team there at Lockwood.
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