Small company, Big on Customer Satifaction
August 12, 2018
So I looked online at K & B Auto, and found a Dodge truck I thought I would like. Submitted the online application just for the sake of it. I was turned down by all the Big Dealers, and was really treated rudely. I wasnt expecting much here either as I have a new job, credit below 600.
Within about an hour, I was notified I was approved for a loan and great terms. I went and drove the Dodge and it just wasnt me. I left for the evening and was notified by Jon, one of the owners that they had another truck they thought would work for me.
The next night Jon sent an employee Oscar to pick me up, (what great service) and i just loved the truck. A Toyota Tundra, I thought no way, way out of my budget. Jon assured me he could get the numbers right.
One hour later, Im driving off with my new (to me) Tundra., This thing is a Beast., I LOVE it. Great financing, good terms, and Awesome people to work with,.
Thanks Jon, Mark, Oscar and the whole K & B staff for providing a great vehicle, no pressure, and above all else the feeling of family.
I will be back next time too.