The service writer , Travis, is an asset to Taylor Ford
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
I was driving through the area and my company Ford F150 blew an oil cooler line and was towed to the Taylor Ford dealership. I was met by A Service Advisor Named Travis Singleton and he really surprised me in that he was very helpful and done everything he could do to not only get me back on the road the next day but also helped me to get to a hotel since there were no available cars to rent anywhere with in an hours drive. I'd like to commend him for going over and above, as this doesn't happen much these days. I'd also like for the Taylor dealership and FORD to know this and that they have a great customer facing employee and all around great guy in him. To Travis, Thanks again for helping me through a inconvenient time, with a smile. I'd highly recommend this dealership and Travis to everyone, even if your from out of state like I am. Five Stars !!!
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
This is the best auto dealership I have ever used!
by BillsVan2014 from DealerRater.com
December 3, 2018
My wife and I recently moved back to our mountain house from Myrtle Beach and were in need for a 4x4 vehicle immediately as December snows are on the way and we live on top of a mountain. I had picked out a Jeep Wrangler on line from a sister dealer, but Waynesville was much closer. I talked to Dale Hollifield on the phone and he assured me that he had a 4 x 4 Jeep Wrangler in stock that would meet my needs for a reasonable price. He told me that end of the month sales were on and I could get my best deal that day. My wife and I got in the car and drove to Waynesville from Franklin, NC. Dale had Kaleb Gulley one of his lead salesmen, primed to show us a car. The red color immediately got my wife's vote. We had to make sure she could get into the car from her wheelchair and that the wheelchair would fit into the back of the car. The car met both of those requirements and Kaleb got the keys and we took a test drive. I liked the way the car handled in the rain on wet roads. When we got back to the dealership, it was getting close to closing time. Then Dale, Dan (the finance guy), and our sales man, Keleb stayed well after closing time to help us close the deal. Kaleb even delivered the vehicle to our house in Franklin the next morning for us. This was my best auto buying experience ever!
Great fun to use.
by Bill from Burgettstown
October 17, 2018
This is Jeep is an everyday vehicle and is fun. I have done a lot of updated to it to make it more fun. The Besttop is one of the best parts of the Jeep.
Mike was very friendly and extremely knowledgeable. We were looking for a F-150 supercab and they are not in high supply. He found the vehicle we were looking for and spent a lot of time with me. He was not overly aggressive, which I appreciated. The dealership had a very friendly feel to it, unlike the other Ford dealerships I visited. Huge inventory to choose from.
Best vehicle I have ever had!
by Jeep lover from New port Richey
January 12, 2019
I wanted an SUV....never thought I would be blessed enough to own a Jeep!
Love this vehicle. Roomy, pet friendly, reliable and fuel efficient.
What more can I say!?!
Oh yes.........design.....style...pure Jeep!
great place great people great car. so glad we found out about ken wilson. jody and larry excellent salesmen. will be back.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
Tara ,Mike, John l like to think you great experience when we stopped to look at the gmc Tara had talked to us about i was surprised how great John was... great customer service. Mike and John stayed after closing talking to us about the truck..Tara you are great thanks chris help us the next day to. Thanks you want a nice no pressure go to All Star West Asheville thanks. Gary and Linda
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
Stopped in here on the way home to TN. We had been looking at the Atlas but weren???t really ready to buy. Zack greeted us and we were immediately impressed with him and with the loans feel of the dealership. It???s s very well appointed and maintained place. Long story short, thanks to Zack, we drove our new Atlas home to TN that evening. The staff stayed overtime to clean up the car and make the deal. This is s great place and I recommend you stop in and see Zack. He???s top-notch.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
I recently purchased a used car from Robby at West Ridge Auto sales. He was very courteous attentive and gave me information that helped me to help me make a wise choice in making the purchase. Penny helped me with all the paperwork, she explained everything so I knew exactly what I was signing and what seemed like a lot of paperwork took just a short time to fill out. I had to bring my car in for service and Bill was right there to put my mind at ease with explaining what the problem was and the service dept. fixed it without a long wait! I'm happy with my West Ridge experience!
It's a Jeep! Love it.
by Jeep enthusiast from Portage IN
December 11, 2018
2011 Jeep Wrangler Sport, trail rated. Use for commuting and plan to use for off-roading fun and travel. Great look and nice ride. Very comfortable for a jeep. Met all my expectations.
Cameron was amazing and made the buying process super easy! I felt like I got a good deal on the car and the amazing customer service sealed the deal! I drove 3.5 hours to get the car and I WOULD do it AGAIN!!!
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
I was in a bind with my old car, Steve worked very hard to get me into a newer, safer, more reliable car. Plus, I didn???t have to stay all day at the dealership to get an amazing deal. Steve was right there to make sure my Dodge Journey was going to be the right purchase for me! He was also VERY knowledgeable and was able to answer all of my questions about the vehicle I was buying and the other vehicles I might have been interested in. Overall, I highly recommend this man!
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Steve Mathis was the very best sales professional we have ever dealt with. He spent THREE hours with us explaining every detail about the car we were interested in. He was very knowledgeable, professional and personable. We felt like we were working with a friend who just happened to be an expert instead of a salesman. I couldn't recommend him more highly.
I love my new Sahara Unlimited.
by K_lady from Detroit, Michigan
December 21, 2018
This vehicle handles well in all types of weather and terrains. It is classy enough for me, an older lady 50+, and I have turned heads numerous times. I love driving it, and now my husband wants one too!
Never have i ever seen or worked with a better team and didn't spend all day doing it. Steve and Rick had great customer service and experience made buying a new car a breeze they made a customer for life.
by Jeep Wrangler from COLFAX
November 20, 2018
My 2016 Jeep Sahara Unlimited is a comfortable warm the heater works great it's not noisy with the hardtop rides excellent has plenty of power and I've been averaging 18.7 mpg. The re-sale value is high.
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