I was very nervous about the whole car buying experience since I am a first time buyer. The sales and finance team at Alexander Ford made the process so easy. They were very patient and thoroughly explained every step of my car purchase. I also plan on having my car serviced there in the future. They took me to the shop and gave me a tour of the facilities. I feel like I made a quality purchase and that my service needs will also be taken care of in a professional manner.
I was looking for a particular model F250, a supercab, and having found it 3 hours from my home was taken care of professionally and kindly by the staff. They worked hard to find a better financing deal than my bank and helped save me some money. Very friendly and explained everything.
My husband and i just purchased a Platinum Edition F-150 from Alexander Ford. As soon as we walked in the door we were treated like family. I felt like we were in and out in no time. We are not pressured to buy by any of the sales staff. Lana and Stacy were both extremely professional. We were even hugged and thanked by the owners. What a great purchase experience. Even though we live 3 hours away from Alexander Ford, I am confident we will purchase our next Ford from them.
I just had to post that the experience I had with Alexander Ford while buying my car was so wonderful. They really took the time to make sure that my vehicle needs were met. Every step was explained thoroughly as we went along in the buying process. I was not pressured at all and this made me really happy. I was given a very fair price for my trade in and a great price on my purchase. I felt that they made me an honest, fair deal and I just couldn't ask for more. Thanks so much!
We used an online car search engine. Alexander Auto had one of the cars we were looking for. We called ahead and recieved a good quote via e-mail. When we arrived, the car wasn't at the lot. While we were initailly concerned, the staff went out of their way to get the car to the lot and ready for a test drive. This was the best car we drove all day with the best price. The salesman and manager worked to make sure the car was ready so we could drive it home the same day.
I went in a pretty tight spot. My old Neon was costing me more then it's worth to keep it running and my budget was small I never thought I would have drove off in a brand new car with only 80 miles on it and only $400 down. I went in looking at a new car and drove off in my dream car. These really did right by me. They helped me through the whole process and never once tried anything, I utterly love this dealership. Please if you like straight forward talking folks and honest good deals, then Richardsons is your place.
Jorge and Kevin were great! Took their time to explain all the features on the Chevy Traverse. Joseph in finance was a wonderful help in getting a loan with low finance charges. Overall we had a fantastic time.
My husband was "thinking" about getting a new truck. I decided to stop by Richardson one afternoon and met Matt Hughey. What a great guy! We visited - I told him what we were looking for and our price point. He worked with me over the course of a few weeks to find the perfect vehicle for us. He was patient - friendly - accommodating - and at the end of the day...its really not about just buying one vehicle - its about building the relationship to purchase future vehicles as well. We made sure we got a handful of cards to pass out to our friends that might be looking for a new vehicle - we had traded at another dealership in years past - but decided it was time for something closer to home - and we found it! Thanks Matt - and to all of the staff at Richardson - couldnt have asked for a better truck buying experience!!!
Found the perfect truck. Best buying experience ever. No pressure from salesman, Matt Hughey. Very knowledgeable giving me information to make a good decision. Service has been first class. Highly recommend Richardson's in Floresville.
Waiting for the recalled part to get to dealership took a little too long, but the service at the dealership was wonderful. Marty would call and leave messages as to progress of the car. All were very friendly in the shop.
They are a great team android an excellent job when working on my vehicle. Robbie Reed always handles my vehicle's problems and he always finds a solution when it comes to my car. Great customer service and they will always have my service. Thank you all for such a great work!
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