New and used 2027 Kia Carnival SX for sale in Quantico Base, VA
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Vehicle Information
- Ext. color
- Aurora Black Pearl
- Int. color
- Off-Black
- Drivetrain
- Front-wheel Drive
- MPG
- 18-26
- Fuel type
- Regular gasoline
- Transmission
- Automatic
- Engine
- 3.5L V-6 port/direct injection, DOHC, CVVT variable valve contro
- Stock #
- KWKV6669227
- VIN
- KNDNE5K36V6669227
Features
- Convenience
- Adaptive Cruise Control
- Cooled Seats
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Folding Mirrors
- Power Liftgate
- Remote Start
- Entertainment
- Apple CarPlay®
- Bluetooth®
- Satellite Radio
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Roof Rack
- Sunroof/Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Koons KiaReviews
Koons Kia review
The best car buying experience I’ve had and we’ve purchased a lot of vehicles. The salesperson Andrea was wonderful, informative and helpful! The sales manager, Tyler Winchell was also great! He got us a great deal on our Kia Sorento. He was friendly and gave us a discount that helped me get into a great Kia!
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$50,271
MSRP $51,865
Est. $902/mo Ourisman Kia of Fairfax
Check Availability Vehicle Information
- Ext. color
- Snow White Pearl
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- KF618
- VIN
- KNDNE5KA7V6201313
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of FairfaxReviews
Ourisman Kia of Fairfax review
The salesman was off the hook kind, patient and knowledge. The manager was hard working, thorough and trustworthy. The service technician is a talented, admirable girl with tons of knowledge. The entire team is incredible.
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$49,397
MSRP $50,945
Est. $887/mo Ourisman Kia of Fairfax
Check Availability Vehicle Information
- Ext. color
- Astra Blue
- Int. color
- Umber
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- KF620
- VIN
- KNDNE5KA8V6213440
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Fairfax -
$49,397
MSRP $50,945
Est. $887/mo Ourisman Kia of Fairfax
Check Availability Vehicle Information
- Ext. color
- Ceramic Silver
- Int. color
- Taupe
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- KF616
- VIN
- KNDNE5KA4V6205254
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Fairfax -
$50,271
MSRP $51,865
Est. $902/mo Ourisman Kia of Fairfax
Check Availability Vehicle Information
- Ext. color
- Astra Blue
- Int. color
- Umber
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- KF636
- VIN
- KNDNE5KA0V6216879
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of FairfaxReviews
Ourisman Kia of Fairfax review
Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!
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$49,397
MSRP $50,945
Est. $887/mo Ourisman Kia of Fairfax
Check Availability Vehicle Information
- Ext. color
- Aurora Black Pearl
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- KF617
- VIN
- KNDNE5KA6V6205269
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Fairfax -
-
Vehicle Information
- Ext. color
- Aurora Black Pearl
- Int. color
- Off-Black
- Drivetrain
- Front-wheel Drive
- MPG
- 18-26
- Fuel type
- Regular gasoline
- Transmission
- Automatic
- Engine
- 3.5L V-6 port/direct injection, DOHC, CVVT variable valve contro
- Stock #
- KWKV6669227
- VIN
- KNDNE5K36V6669227
Features
- Convenience
- Adaptive Cruise Control
- Cooled Seats
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Folding Mirrors
- Power Liftgate
- Remote Start
- Entertainment
- Apple CarPlay®
- Bluetooth®
- Satellite Radio
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Roof Rack
- Sunroof/Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Koons KiaReviews
Koons Kia review
The best car buying experience I’ve had and we’ve purchased a lot of vehicles. The salesperson Andrea was wonderful, informative and helpful! The sales manager, Tyler Winchell was also great! He got us a great deal on our Kia Sorento. He was friendly and gave us a discount that helped me get into a great Kia!
-
Vehicle Information
- Ext. color
- Ceramic Silver
- Int. color
- Off-Black
- Drivetrain
- Front-wheel Drive
- MPG
- 18-26
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- 3.5L V-6 port/direct injection, DOHC, CVVT variable valve contro
- Stock #
- KWKV6669120
- VIN
- KNDNE5K3XV6669120
Features
- Convenience
- Adaptive Cruise Control
- Cooled Seats
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Folding Mirrors
- Power Liftgate
- Remote Start
- Entertainment
- Apple CarPlay®
- Bluetooth®
- Satellite Radio
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Roof Rack
- Sunroof/Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Koons KiaReviews
Koons Kia review
I’m a really tough customer and Koons Kiadidna great job! The process was really simple. Jordan, my salesperson, was great and eliminated all of the negotiating and unnecessary stuff usually associated with purchasing a car. Took less than an hour once I got to the dealership. Thanks JORDAN!
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$50,299
MSRP $51,895
Est. $903/mo Ourisman Kia of Fairfax
Check Availability Vehicle Information
- Ext. color
- Aurora Black Pearl
- Int. color
- Umber
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- KF683
- VIN
- KNDNE5KA3V6213863
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Fairfax -
-
Vehicle Information
- Ext. color
- Iceberg Green
- Int. color
- Off-Black
- Drivetrain
- Front-wheel Drive
- MPG
- 18-26
- Fuel type
- Gasoline
- Transmission
- Automatic
- Engine
- 3.5L V-6 port/direct injection, DOHC, CVVT variable valve contro
- Stock #
- L27E364
- VIN
- KNDNE5K33V6668777
Features
- Convenience
- Adaptive Cruise Control
- Cooled Seats
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Liftgate
- Remote Start
- Entertainment
- Apple CarPlay®
- Bluetooth®
- USB Port
- Exterior
- Alloy Wheels
- Roof Rack
- Sunroof/Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
King Kia Of LaurelReviews
King Kia Of Laurel review
The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!
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Vehicle Information
- Ext. color
- ABP/AURORA BLAC
- Int. color
- OFB/BLACK
- Drivetrain
- Front-wheel Drive
- MPG
- 18-26
- Fuel type
- Gasoline
- Transmission
- 8-Speed A/T
- Engine
- 3.5L V-6 port/direct injection, DOHC, CVVT variable valve contro
- Stock #
- V6669228
- VIN
- KNDNE5K38V6669228
Features
- Convenience
- Adaptive Cruise Control
- Cooled Seats
- Heated Seats
- Keyless Entry
- Keyless Start
- Navigation System
- Power Liftgate
- Remote Start
- Entertainment
- Apple CarPlay®
- Bluetooth®
- Satellite Radio
- USB Port
- WiFi Hotspot
- Exterior
- Alloy Wheels
- Roof Rack
- Sunroof/Moonroof
- Safety
- Backup Camera
- Blind Spot Monitor
- Brake Assist
- LED Headlights
- Lane Departure Warning
- Rain Sensing Wipers
- Rear Cross Traffic Alert
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Kia of BowieReviews
Kia of Bowie review
My husband and I were at Kia of Bowie to service our 2019 Kia Sportage. We had decided to take a look at the vehicles in the hopes of upgrading to a new Kia. Steven and Darrien were fantastic. They went above and beyond to make our deal happen. Mark in finance was excellent as well. We highly recommend this dealership to anyone looking to buy a car.
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$48,580
MSRP $50,295
Est. $872/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Snow White Pearl
- Int. color
- Navy
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 8-Speed Automatic
- Engine
- 3.5L V6
- Stock #
- V6657472
- VIN
- KNDNE5K33V6657472
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- HomeLink
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Bethesda -
$51,143
MSRP $51,370
Est. $918/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Green
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- V6208911
- VIN
- KNDNE5KA7V6208911
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of BethesdaReviews
Ourisman Kia of Bethesda review
I just had my first experience with service at Ourisman Kia of Bethesda. I was very pleased with a professional treatment by the service team. Diego, Nelson and German all did their best to make sure that the process was convenient and painless, including providing complementary valet service.
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$51,143
MSRP $51,370
Est. $918/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Green
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- V6208909
- VIN
- KNDNE5KA9V6208909
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Bethesda -
Vehicle Information
- Ext. color
- Snow White Pearl
- Int. color
- Navy/Gray
- Drivetrain
- Front-wheel Drive
- MPG
- 18-26
- Fuel type
- Gasoline
- Transmission
- 8-Speed Automatic
- Engine
- V6
- Stock #
- 26379
- VIN
- KNDNE5K35V6659837
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Dulles Motorcars SubaruReviews
Dulles Motorcars Subaru review
Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.
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$48,623
MSRP $50,340
Est. $873/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Blue
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 8-Speed Automatic
- Engine
- 3.5L V6
- Stock #
- V6659989
- VIN
- KNDNE5K36V6659989
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- HomeLink
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of BethesdaReviews
Ourisman Kia of Bethesda review
I have had the pleasure of working with the service team at Kia of Bethesda for the past year, and my experience has been absolutely fantastic. From JP to Diego, the entire team has been professional, courteous, and always helpful. an honest 10 out of 10 experience! You’ve earned my business… Keep up the good work and thank you!
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$48,153
MSRP $49,845
Est. $864/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Ivory
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 8-Speed Automatic
- Engine
- 3.5L V6
- Stock #
- V6653755
- VIN
- KNDNE5K36V6653755
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- HomeLink
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Bethesda -
$48,110
MSRP $49,800
Est. $864/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Ivory
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 8-Speed Automatic
- Engine
- 3.5L V6
- Stock #
- V6653456
- VIN
- KNDNE5K37V6653456
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- HomeLink
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of Bethesda -
$48,110
MSRP $49,800
Est. $864/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Ivory
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 8-Speed Automatic
- Engine
- 3.5L V6
- Stock #
- V6657484
- VIN
- KNDNE5K3XV6657484
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- HomeLink
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of BethesdaReviews
Ourisman Kia of Bethesda review
Excellent and prompt service. They did a great job and were very informative throughout. Highly recommend!
-
$52,020
MSRP $52,265
Est. $934/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Aurora Blue
- Int. color
- Umber
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- V6201527
- VIN
- KNDNE5KA4V6201527
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of BethesdaReviews
Ourisman Kia of Bethesda review
My experience shopping for and ultimately buying a new Kia EV9 from Ourisman Kia of Bethesda at the end of May 2026 was exemplary from start to finish. Kevin Flores, from the sales floor, was friendly and helpful. There was no pressure to buy, I was able to see multiple colors and variations of the EV9, and there were none of the stereotypical car sales games. I was given reasonable numbers, Kevin worked with me and the management team to make sure the lease numbers I ended up with were a good fit for the car, trade, and life circumstances, and while there was some extended waiting between accepting a deal and getting final paperwork signed, that was largely down to me opting for a walk-in visit and purchasing same day, on a busy day - and Kevin kept me up to date as things progressed, while making sure everything that could be done ahead of finance office visit was done (including car detailing and charging top-up, preliminary paperwork signing, getting personal items out of my trade, etc). When it was my turn in the finance office, Troia Collins was equally great - acknowledging the time I'd already spent at the dealership and quickly getting through the remaining process without rushing me or skipping any important info. She fully respected what they knew about how I'd be using the car and other factors, and while she was sure to offer every available benefit and explain implications, she didn't press on any of the optional extras. Finally, a note on facilities: while situated in an on-street storefront in a busy urban area -- an unusual setup for a car dealership -- the space was easily a class above any other Kia dealership I've stepped foot in, inside and out. It was comfortable and tastefully decorated, while also maintaining a friendliness and welcoming atmosphere and that oft-pretentious upscale aesthetics often mean is lacking. I love the car, and am glad I made the hour long trek to Bethesda based on the positive reviews I'd seen rather than looking at options closer to home. The inventory is great, the staff are friendly and knowledgable, and at the end of an admittedly long day, I couldn't have been happier; Highly recommend.
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$51,628
MSRP $51,865
Est. $927/mo Ourisman Kia of Bethesda
Check Availability Vehicle Information
- Ext. color
- Aurora Black
- Int. color
- Off Black
- Drivetrain
- Front-wheel Drive
- Fuel type
- Gasoline
- Transmission
- 6-Speed Automatic
- Engine
- 1.6L I4 16V DOHC
- Stock #
- V6205680
- VIN
- KNDNE5KAXV6205680
Features
- Convenience
- Heated Seats
- Keyless Entry
- Navigation System
- Power Liftgate
- Entertainment
- Apple CarPlay®
- Satellite Radio
- Exterior
- Alloy Wheels
- Sunroof/Moonroof
- Safety
- Backup Camera
- Brake Assist
- Rain Sensing Wipers
- Stability Control
- Seating
- Leather Seats
- Memory Seat
- Third Row Seating
Dealer
Ourisman Kia of BethesdaReviews
Ourisman Kia of Bethesda review
I had a pretty good experience with Kia of Bethesda in the purchase of a used Mazda. There are a few positive experiences that I had with this dealership that I can honestly say I have never experienced with any other dealership before. I responded to an online advertisement for a used 2016 Mazda 3, and was contacted by Marcus R. initially. Marcus passed me on to his colleague Kevin F., and Kevin actually brought the Mazda to my house to pick me up for a test drive (never had a car salesman do THAT before!). The car drove pretty well, though I did noticed an odd droning coming from the front of the vehicle, which I remarked on to Kevin. More on that later. By the time we got back to the dealership, I told Kevin that I was interested in the car and that I could come back the next day to finalize the deal. He was very flexible and provided me with the initial "paperwork" which I would complete the next day. It just so happened that between the time I agreed to purchase the car and when I came back to finalize the paperwork, Ourisman (corporate) raised the price of the car, but the sales folks honored the priced that I had initially agreed to pay! I appreciated their integrity in that situation!! When I came back, I signed the necessary documents, but then had to wait for the financial person to finalize the deal and pay for the car. That wait was almost an hour...which was longer than I was expecting, but then Troia C., the finance manager was a real delight to work with and she moved through the purchase process very efficiently. I declined all the "extras" as the car was at the very top of my price range. When all was said and done, I drove the car home for what I thought was a very reasonable price. So, remember the "droning" I mentioned before, well I mentioned it again to Kevin after my purchase, and he said I should bring the car in for their mechanics to look at. A few weeks later (I went on vacation right after I bought the car) I took the car back and they replace the front wheel bearings as well as the driver's side axle shaft, which was damaged because the wheel bearing was so bad! This was somewhat surprising to me because this was something that should have been caught during the MD inspection that was completed on the car, but it wasn't. When I got the car back, i noticed the alignment was off...they likely had to disassemble the front suspension to replace the axle shaft, and should have done an alignment after that. I was working with my service advisor Jecson P., and when I called him about the alignment, he offered to pick up the car the next day, from my home, and have the alignment done, and then return the car to my house. This is "next level" customer service and I was extremely pleased with that accommodation. Have never had a service advisor do any thing like that before!! Amazing!
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