Used Kia Optima for sale near Alcoa, TN

I had the pleasure of working with Harley Williamson at Rusty Wallace Kia Alcoa, and I can't say enough about the exceptional experience we had, even though we ultimately didn't purchase a car. From the moment we walked in, Harley went above and beyond to understand exactly what we were looking for, which was a very specific set of features. He took the time to listen, never rushed us, and kept us informed throughout the entire process. Even though we didn’t find the perfect fit this time, we were so impressed with how respectful and kind Harley and everyone else at this dealership was. They truly made us feel valued as customers and helped us explore all our options without any pressure. Their professionalism and willingness to go the extra mile really stood out. We would absolutely recommend Harley Williamson to anyone looking for a car, and when we're ready to buy again, we will definitely consider going back to Rusty Wallace Kia Alcoa. A wonderful experience all around!

Love this car! Have 45,000 miles on vehicle and have only done brakes and tires… Super happy with the way it looks and responds. Most reliable car I have owned. Would happily go to another Kia after this one!

Requested the total cost of the transaction and they responded quickly with detailed information. Thank you.

164,000 miles no issues. Car services me well. The oil usage is slight. I would get another, but KIA doesn't make them anymore. My commute is about 1 hr one way.

Went in to get my 2018 Chevy Tahoe serviced as it was having some issues. The repair ended up being more than we were anticipating and we had been needing a truck so my husband started looking. They showed us a 2016 GMC 3500 with very low miles. They made the process as seamless as possible and even helped to keep our kids entertained during the wait. This is our 3rd vehicle we have bought from them and we love using them! Hudson and Chris were both fantastic!

I love my optima but sunroof guide is broken little part is coming out and hitting my grandson head now I can use I put black tape because is not close right I go to the dealer and he said I need to fixed asap also associated from there love my car is so clean please I need help is my family car also I take my wife for doctors appointment she have stage 3 leaver

I don't usually do reviews but in this case, I feel I need to. My son and I went to Cars4U looking for a car for his son. We found a large selection of nice used cars and the staff was very friendly but not pushy. Kevin was especially helpful and we were able to find my grandson a nice 2019 Nissan Sentra. I must say, that I have never had such a pleasant and painless experience buying a car. I would highly recommend Cars4U and if I need another car, I'll probably go there first.

We love our 2020 Optima. So much for the $$. Good size, ride, and ample features including safety for the money. 2nd owner and my daughters commute to college at 34-35 mpg which is good for this size car. Unfortunately too many have engine failure with 2.4L (8-10k replacement) and nearing 60k warranty end I'm going to trade for a Honda or Toyota rather than roll the dice. A shame they can't provide a bulletproof engine with an otherwise awesome car!!

Had oil changed and found water pump was leaking Ethan made arrangements to get it fixed the next morning

I’ve purchased new my 2013 Kia Optima back in May 2013. It’s been a fantastic car. I haven’t driven it a great deal & have just 20,463 miles on it as of July 2025. It’s stylish & very comfortable. I still enjoy having & driving it.

Vincent was amazing and extremely friendly! Buying process was smooth and easy!!! Thanks guys! I would and do recommend to all my friends and family!

This is simply a great car! I highly reccommend anyone that is trying to save money and go the extra mile this is the car for you!

Had synthetic oil change, tire rotation , and multi point inspection completed on 2015 Camry . TJ was the service advisor and was extremely friendly and helpful. The tech was Matt Nunamaker and got everything done in record amount of time . I had dropped vehicle off at about 1040 and everything was complete by 1117. Only 37 minutes to complete all that , usually it takes at least 1 hr - 1 1/2 hours at other Toyota dealers. Thanks for everyone being professional and servicing my daughter’s vehicle that she uses to get from college in Knoxville back home to Virgina . Appreciate it very much !!!

Very happy with this vehicle all the way around. Rides nice very comfortable for long distance not bad to travel in. Plenty of pick up also pushing Sport button the vehicle speeds acceleration is quite good.

Enjoyed working with Alexander. He was helpful and didn’t push us to make a quick decision. He was upfront on history of car and what services they had performed. I got a beautiful car and have been enjoying it with no problems.

This car fits perfect for me and my little family I love it so much Brittany helped me find exactly what I need and I got the price range too

Kenneth And Chris were very personable and really made this a great experience I was unable to purchase but we have a path to purchase laid out

This car now has almost 170k miles.other than normal wear and tear and some recalls the car has been excellent. The real subject here is KIA . They have been a real stand up company. In my opinion KIA has had my back. KIA will be my next purchase