Used Kia Optima for sale near Volo, IL

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

This car fits perfect for me and my little family I love it so much Brittany helped me find exactly what I need and I got the price range too

If you’re looking to purchase a car, see Dogan Gregory! He will take care of you and find you exactly what you’re looking for!

Love this car! Have 45,000 miles on vehicle and have only done brakes and tires… Super happy with the way it looks and responds. Most reliable car I have owned. Would happily go to another Kia after this one!

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

164,000 miles no issues. Car services me well. The oil usage is slight. I would get another, but KIA doesn't make them anymore. My commute is about 1 hr one way.

The agent Ayra was very polite and helpful. The staff there all was very polite also.

We love our 2020 Optima. So much for the $$. Good size, ride, and ample features including safety for the money. 2nd owner and my daughters commute to college at 34-35 mpg which is good for this size car. Unfortunately too many have engine failure with 2.4L (8-10k replacement) and nearing 60k warranty end I'm going to trade for a Honda or Toyota rather than roll the dice. A shame they can't provide a bulletproof engine with an otherwise awesome car!!

Bought two vehicles from Boucher Kenosha Ford. Smooth, straightforward process. Wade was great to deal with.

Very happy with this vehicle all the way around. Rides nice very comfortable for long distance not bad to travel in. Plenty of pick up also pushing Sport button the vehicle speeds acceleration is quite good.

Had a great experience at Zeigler Toyota. I worked with Leeann who was amazing! I had a very specific car I wanted which needed to be ordered. It took a bit because they had to build it but Leeann kept me in the loop the whole way and as soon as it arrived she let me know and I was onsite in no time. Leeann did a great job of showing me all of the features and took her time to make sure I felt comfortable and satisfied with my purchase. If you are in the market for a car definitely ask for Leeann she’ll take great care of you! Love my new car!

I love my optima but sunroof guide is broken little part is coming out and hitting my grandson head now I can use I put black tape because is not close right I go to the dealer and he said I need to fixed asap also associated from there love my car is so clean please I need help is my family car also I take my wife for doctors appointment she have stage 3 leaver

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I’ve purchased new my 2013 Kia Optima back in May 2013. It’s been a fantastic car. I haven’t driven it a great deal & have just 20,463 miles on it as of July 2025. It’s stylish & very comfortable. I still enjoy having & driving it.

Went in for a software update, no appointment. Had issues on infotainment system. Service was excellent, out in 1.5 hrs., with a wash to boot.

I got the 2020 KIA Optima S trim. The car is great! This is my first car and the safety features helps me out a lot. The backup camera works really well thankfully because I can’t see see anything out the back window lol. I’m in the military so I drive her around a little more often than usual. The car holds up well. The car is very comfortable as well I drive her back home (15hrs) and have no issues at all. The fuel economy is great as well get around 530 miles on a full tank. The car is not a race car so I wouldn’t expect that kind of performance. That being said she is pretty fast and handles great! I got mine in 2021 for about $24k with around 23k miles on it. For the money I’d definitely say it’s worth it.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

I originally bought my Optima for Ubering. It did it's job well and has great MPG. For being a base model, it's fairly equipped with a touch screen and bluetooth connection. The engine was reliable and and well-equipped for what I needed it for. Nothing besides regular maintenance was ever required.

Ramy gave me the best service today and I came away with a car at a great price. He wasn't pushy and let me make my own decisions. A lovely down to earth guy :)

This is now the second optima I have owned and I have to say that I am truly impressed with how KIA has improved over the years. The leg room in this car is fantastic and it's quite comfortable on long rides. Handles nice, has nice acceleration, rides smooth, it's great on fuel, and has very few problems. The interior gets some criticism from some consumers but what I love about it is that it sacrifices flashy exotic dashboard designs for genuine comfort and space. I would argue that the value of the newer optima models exceeds that of the almighty Honda Accord or Toyota Camry. I literally love driving this car and I miss it when I'm riding in someone else's car. The only issue I ever had was with my last optima, which was a knock sensor issue. Kia fixed it free of charge rather quickly and gave me no problems at all about it. My current one has over 50k miles and runs like brand new. You can't even feel the motor running when it's idling. I would recommend this car to anyone looking for more bang for their buck and for anyone who has 1-2 kids.

Very friendly and knowledgeable service staff. I am a repeat customer of the service department having my truck serviced a few times through the years. I spoke to Rich in the service dept on the phone about an airbag light, he had an idea right a way of what the issue was, so we brought it in at 5:00 pm and they had it repaired and back to me the next day by 4:00. Great service and staff.

Great car so glad I bought it body style is sleek and very classy looking very nice interior drives very nice and smoothly and has Bluetooth

I recently purchased a car and the entire experience was fantastic. Sam and the team were great friendly, helpful, and made the whole process simple. Everything was handled smoothly. I would highly recommend them to anyone looking to buy a car.

There's pro and cons with this car. I love the fact that this car is very good of mileages save so much fuel , I lived in San Antonio and we drove this car with full tank to Corpus Christi its about 2 hours and half, almost 145 miles away, then we came back still have half full of a tank. My deslike about the car is the front passenger set, its kinda very low and there's no other way of adjusting it. ( Blind spot)When changing lane specially to your rare left side ,you literally turning your head making sure there's no other vehicle. Other than that??The car is good to drive.

I had a great experience buying my car. I was assisted by Anwar who was very professional and took the time to understand what I was looking for. Would highly recommend to anyone that is in the market for a vehicle!

This document has been formatted to fit your brain’s thinking capacity: It has been shrunk! How’s that for a catchy opening to my 2016 Kia Optima LX review at Edmunds? OK, for starters this has to be world’s most misleading and diminutive review ever printed because it is simply about test driving the specified car right out of and back to the selling dealership in Rochester, Minnesota, USA. Yeah, that’s right my friends and foes, I test drove this car a few hours ago with my wife on the passenger seat up and down US Highway 52 North, inner-city driving, and all the while fooling around with buttons and controls I practically knew nothing about. That was a rush, especially when several State Patrol officers were carefully watching my somewhat erratic “maneuvers” but thankfully they let us go unimpeded. So, what about this car’s appearance, performance, comfort, price / quality ratio and the like? Who cares, right! Let me simply state that during both occasions (interspersed an hour while testing a second and a third vehicle (02 Forte FE / LX models) everything was nearly perfect except when I was fast reducing speed to exit the road but suddenly accelerated to match traffic and I felt a bump from the engine as if it did not know exactly what to do, either coast some more or speed up. This happened very fast; I then tried to replicate the same conditions somewhat to maybe better diagnose the problem but it never reoccurred. Simply put the car’s overall feel is outstanding, with abundant and notable (i.e. very useful) equipment and features galore. I am the world’s greatest copycat artist, designer, and undeclared-non-long-bearded-revolutionary-of-sorts so this particular car fits my wits beyond perfect and with unreal finesse. You want to know what else could be considered a quirk, a nuisance, and / or an undesirable trait within this ride? Well, keep asking, see if that brain finally stretches somewhat; but truthfully I have no answers for any of you. I believe there aren’t any to that idyllic question. Getting the car on the real road world in a couple days after arranging finance; my wife (who inspiringly made the decision to buy it) is also going to enjoy this little, friendly beast. They routinely say the world is filling with idiots fast; luckily, my pitiful understanding of society’s moronic situation and perceived woes should also help in this murky area: And why not, the more idiots out there, the greater chances to step up in this barren world of ours and beyond… It’s a dichotomy worth living ad infinitum, if we may.

I purchased a car from Citi Auto and I couldn't be happier with my experience. Mr. Erdem and Mr. Yusuf were incredibly helpful, professional, and honest throughout the entire process. They made everything smooth and stress-free, answering all my questions and ensuring I got the best deal possible. The car is in excellent condition, and I truly appreciate their outstanding customer service. I highly recommend Auto Citi to anyone looking for a reliable vehicle and a trustworthy dealership. Thank you, Mr. Erdem and Mr. Yusuf!, Thank you Citi Auto!

I bought this car used from friend they did have motor problem but they bought it new so kia replaced motor and my daughter drove it couple years then when she graduated I took Kia and bought her new car for her and grandkids and I have been happy with it. It's my everyday car because it gets great MPG. It's got 160k miles about 50K on new motor. So far no issues just keep her up to date on oil changes and stuff. It's 1st Kia I ever owned and I would definitely give them another go if time to buy another vehicle.

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

I've got A 2&3 year old this car has exceeded my expectations. My Kia has so much room for the kids or just riding in traffic to enjoy the sun. I NEVER imagined I'd own a Kia but I'm so glad this is what I decided on. Ive always purchased vehicles solely on looks and mainly performance and the 2019 Kia Optima is on my top 3, It's great in city and on highways while also looking slick and almost like a much more expensive car. Love love the Kia, I gotta hand it to the engineers on this one. Plenty of space great gas mileage and is much more then your everyday original stock filled car options. I still feel like a kid rolling around in it. #STILLGOTIT#

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Just traded in my 2013 for a 2018 with less than 18,000 miles on it. I loved my Optima and wanted another. This one is nice, but missing the heated steering wheel my other EX had. I like the looks of the cabin on my 2013 better than this one, but it’s not bad. It’s a smooth comfortable ride, good on gas and has some nice safety features. Definitely not disappointed.

Thanks to Sam for his support. He was incredibly attentive and helpful throughout the entire process. I felt confident and well taken care of every step. I would definitely recommend his services to others.

The passenger seat does not rise and sits too low. When riding as a passenger, I cannot see out over the front. I installed a 1"-1 1/12" riser and this only helped a little. Not a happy passenger!

Andrés Mendoza did a great job he make sure the transaction was smooth he work really hard to meet the price I was willing to pay for the vehicle. Will send all my family and friends

Loved the Optima after upgrading from a Forte due to highway issues with it. Lots of room, dashboard has all the bells & whistles you could want. Quick pickup, gas mileage is great if you aren't using the A/C which burns gas fast. It's a great car and I loved it! Unfortunately turning it in after nearly 3 years due to mechanical issues. Battery went after 1 year of use, starter just went on it 2 days ago, collision warning system keeps shutting down while just driving with error message. Everything was covered under warranty, but I never had these fast problems with my Toyota's. Trading it in tomorrow for something else. Plus they did away with the Optima line.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I have a 2006 Kia Sportage LX with 100,700 miles on it. As you can tell, I don't particularly drive much. But my Sportage has been VERY reliable. (I call it "Ole Faithful.") In 15 yrs I haven't had to put much money into it. Other than a set of tires, a battery, and regular oil changes, I've had to put in an AC condenser and a power steering pump totalling about $1200.00 which isn't bad over 15 years of car ownership! When I decided to get another car for long distance road trips I immediately added the Optima to my short list. My priority was a mid-sized car with great safety ratings and features, and comfort. The other vehicles I considered were the 2019 Accord, Camry, and Sonata. After MONTHS of research I decided on the Optima S. I LOVE. LOVE, LOVE this car, and do not regret my choice one bit! It checked ALL my boxes, plenty of interior and trunk space, technology features, and of course safety (blindspot, rear cross traffic, lane keep assist among others). And as far as value for the money, Accord and Camry couldn't touch it. The gas milage is listed as a bit less that the Honda and Toyota, but I have been getting between 37 and 39 mpg highway, and 32 to 34 around town, so I really can't complain at all. I'd highly recommend adding this car to your list, to anyone looking for a mid-sized family car.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

We have owned the car for 3 years and enjoyed saving money in gas. It has been reliable and met our families needs. We would recommend this vehicle to friends and family.