Used 2021 Kia Seltos for sale near Fairview, NJ

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

I got mine new in 2021. I've had a few small thing that had to be repaired but nothing major. My Seltos runs well and get good mileage

I had a great experience working with Nour, who was very friendly and knowledgeable. He helped find the right price. I absolutely recommend Nour and NJ State Auto.

I just purchased one yesterday!! I must say I’m quite impressed with this I can’t believe I’m going to say this but I’ve always driven a Jeep wrangler well it’s time for something new and this has been so perfect for me I absolutely love it 😍

We leased the car in November, 2020. My wife drove to Massachusetts several times during the next 5 months. Got great gas mileage and handled excellent. We're so happy with the car, we're buying out the lease. I'm 6'5" and have minimal problems getting in and out. I also use a rollator, and have adequate room to transport it in the rear storage area. This is our 5th Kia and have never had any major problems with the brand. Great car for the price.

Chris was knowledgeable which makes the transaction easy. It”s been a very rewarding experience.

Save money on gas. 2 week on a tank of gas Get up and go. The kia dealership has a great team. Best warranty ever

handles extremely well. great on fuel. quiet and love the interior. Lots of room. Climbs hills with ease. All instruments are easy to reach. Just what I wanted.

Sansone Hyundai did the right thing. My son and I purchase a certified pre-owned 2022 Hyundai Tuscan on July 15,2024. During the courtesy oil and filter change in January 2024, the service technician indicated that all four tires needed to be replaced. Instead of reacting, a second opinion was sought that confirmed the tire tread was deteriorating or wearing. Noting that the vehicle mileages at purchase was approx. 23,000 miles and had approx. 27,600 miles in January, plus quality tires should last 50,000 to 60,000 miles assuming normal driving conditions, the tire condition seemed abnormal. Another fact was the second opinion revealed the tire’s manufacturing date in 2020, which also does not seem proper. Upon contacting Sales Manager, Operations Manager and Service, another set of tires were installed and aligned at no cost.

Had a vehicle delivered from elsewhere and a good experience. Quite a lengthy process but the sales rep was much easier to deal with than at conventional dealers. Would return.

Great experience! Abdullah was our sales representative and he was wonderful. He did not push, he explained the car to us, and let 2 people (parent and child) test drive, which was very helpful. Omer, the finance officer, was excellent as well. We didn’t have the best credit, but he really worked hard to make the deal happen with the best outcome for all parties involved. We left with a new (used) car and a feeling that we got a great deal! Thank you Abdullah & Omer. 🩷

Everyone at the dealership was a big help and made the car buying experience easy and quick!!

Excellent service! The car I wanted was there and waiting. I had a tight financial constraint and Abdul was able to work within that constraint for our purchase. I recommend this dealer to anyone who needs good service and understanding.

I recently purchased a vehicle and worked with Serenity. She was an outstanding salesperson. Professional and courteous!