Used 2019 Kia Sorento for sale near Arcola, TX

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

I have owned a Lexus for over 15 years and the people at Lexus always threat me good. I plan on buying a new Alexis in the future .

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Rodney Feltus at Joe Myers Toyota was fantastic to work with. He was personable, listened well, and proved himself to be extremely knowledgeable. After our ordered-from-factory car arrived, Rodney gave my wife and I what's *easily* the most thorough tour of a new, high-tech car with we've ever gotten. His tour was *way* better than the standard "Here's the keys, now get out of here" some dealers seem to do. Part of the reason we chose Joe Myers is because Rodney was the only sales rep among several dealerships we talked to, who was willing to give us a *proper* number on what the 'drive off' price would be for a factory-ordered car. Every other dealership we talked to essentially refused to put any price in writing- asking us to put money down for an order, then negotiate a price *after* arrival. No thanks! Aside from the care and attention we were given *before* our purchase, Rodney got in contact a while after our purchase to check how we were doing with our new purchase (we *love* it!). Another nice *very* note- I needed a dealer signature on a form in order to get a Texas rebate for my new car. I contacted Rodney about it, emailed him a document to print and sign- and that was it- an envelope with the printed and signed documents arrived at my house a week later, with no need for extra reminders. I *really* appreciate that level of care being shown after the original transaction was complete, and would *definitely* recommend this place (and especially our sales person, Rodney) to others

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?

I went to Service Dept of Joe Myers Kia for a service needed for my Kia. Favio took care of my needs. He was very tentative to my concerns and solved it during my first visit.

Love this car EXCEPT. The battery was already replaced after one year. Battery died during a span of 3 days not driving during Thanksgiving. Just sitting in garage. Happened several times after that Initial time after it sat for only a day or two. Dealership replaced battery. Didn’t find anything wrong. And here we are again another Thanksgiving break. Last drove on Tuesday. And here it is Saturday and battery dead. Something draws from the battery when the vehicle is off. Temperature during this was 60 degrees.

I recently had an exceptional car shopping experience at Auto Boutique. From the moment I walked through the door, the staff was incredibly responsive, addressing all my queries with patience and professionalism. They were genuinely helpful, guiding me through the process without any pressure, ensuring I felt informed about my choices. The politeness of everyone at Auto Boutique was particularly noteworthy; they made me feel valued and respected throughout my visit. I have not yet found a car that perfectly matched my needs but left with a positive impression of what customer service should be. Highly recommended for anyone looking for a smooth and pleasant car buying journey.

I totaled my chevy Equinox. I bought my 2019 Kia Sorento. It's great. Great on gas I have 3 rolls of seats. Now I can have 7 people in my SUV. I'm extremely happy 😊 with this vehicle. I also own a 2017 Kia Optima. My son has a 2017 Kia Forte. He loves his car. We are a Kia family now. Best choice I made.

This will be my fourth purchase from Drive Time SW Frwy. location. Always excellence in service, sales, inventory and delivery. Dre, my Salesperson is hooking me up now :)

Our salesman Marty was a delight. At no time were we pressured, and he was happy to answer all of our questions about the car in question. The fresh cup of espresso as we were about to leave to drive the 3 hours home was the cherry on top of a delightful dessert of a shopping experience.

The entire process was quick, easy, and stress free from start to finish. The staff was professional, friendly, and very knowledgeable, making sure all my questions were answered without ever feeling rushed.