Used Kia Sorento S for sale near Lithonia, GA

My sales person Kiyanna was awesome. She made sure I was leaving with a car! She even help me return my rental. Great customer service!

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

From start to finish the buying process was perfect ! We went in to purchase a new vehicle for our son and walked away with just that .

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

A few weeks ago my son and I bought a 2016 Hyundai Sonata at CarMax of Southlake on Mt. Zion Road in Stockbridge GA. Our sales agent was an older gentleman named Jim Lowe. What a nice guy. Low key. Not pushy. So very patient. He was very knowledgeable about the various cars my son wanted to look at and understood what features he needed on the car. He never rushed us to get on to the next customer and was always willing to answer all our questions. (And he even knew the answers and didn’t have to go ask someone.) These are attributes that you don’t always find with used car salesmen. But Jim was different. CarMax is different. Such a large selection of cars that we found and with low or mid or high mileage. The financial process was painless as well. We went outside to go get his car and found it all washed and cleaned inside. It even had a full tank of gas and a HUGE yellow bow across the hood. Such a nice way to send off the customer. I highly recommend CarMax for your next car buying experience. Also, ask for Jim.

I was very satisfied with the salesman, he kept me up to date on how the process was going,and everyone was greeting me as they walked by. Thanks for the opportunity to meet all of you.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I want to share my experience at this dealership with a very professional sales person by the name of Ron Guerrero, he is very knowledgeable and very professional and provides great customer service. If you go to this dealership to purchase a vehicle, ask for Ron Guerrero, you will be very satisfied, he has 11 years of experience and knows how to assist with great efficiency and effectiveness.

Thank ms Zee for picking the perfect truck for me my Chevelot Silverado I will be get another vehicle when I’m done with this one thank you so much!♥️

Had scheduled maintenance done and the service was done on time and the customer service folks were very nice to us

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

After some accidental damage to my car during servicing, Lee Powell (Service Manager) went above and beyond to get my vehicle back in top condition. Super grateful for his professionalism in the process. Will definitely pass this experience on to anyone willing to listen.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

derrick was so nice and helpful , straight to the point !! process was very smooth , thank youuuu ! I’m soooo happy with my model 3 tesla

I recently purchased the 2023 Mercedes-Benz GLE 53 AMG, and the entire experience has been nothing short of amazing. Not only is the vehicle a true standout in performance and luxury, but the team at ALM Roswell made the process seamless and enjoyable. The combination of the 2023 GLE 53 AMG's performance and luxury, paired with the outstanding service at ALM Roswell, made this an unforgettable experience. A heartfelt thank you to ALM Roswell for making it so easy to get behind the wheel of this incredible SUV. Highly recommended! Big thank you to Bri and Marquese Norman

Best dealership in Georgia!!!!!, will always get my business… They always treat me Right and I appreciate them!!!! 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Jesus Flores was a great and caring individual that helped me and my son with our purchase and made it so easy.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

I had a good time here. Wait in lobby was a bit long. car was roughly as expected on the lot, test drive was welcomed. price matched what was online, our 72 deposit hold was honored. staff were accomodating and straightforward. lobby is very large with a kids play area and coffee

Thanks to Jasper (sales manager) for referring me to Mitsubishi service center. S/0 to DJ and Daniel for their excellent customer service in the service department. They were very communicative and attentive to the care of my vehicle. Awesome Job!

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

Shae (customer relations manager), when you said "please contact me if you have any issues or need to address any problems during your visit" it sounds as though you were sending it while we were at the appointment and I could contact you then. However, since the appointment was yesterday I must not have received this message until today at 10:04 AM (: And it seems as though you were asking me to leave a review IF it was a '5 star' but not if there were any problems. As always, Aria was right on top of everything and I'm happy to leave her an excellent review. Also I would like to express my appreciation for the excellent condition of my car upon return. Son's KIA has made progress towards improving customer satisfaction during the time since we purchased our Telluride. I still see challenges with having someone who is genuine and exhibits sincerity on your leadership team. (We definitely miss Sugarie and Big Country). Hopefully you will find the right person to help you move forward in your journey to be the best car dealership possible. I continue to look forward to our partnership with the Telluride.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Great experience with Service area-discussion with service manager, pleasant and informative. KIa team interacted with everyone.

Dealership service representatives, from the higher-level manager to the customer service representative, are always willing to go above and beyond to ensure customer satisfaction. I would like to personally thank Ms. Angie to always provide outstanding customer service.

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

Thank you very much for responding so quickly, you have an excellent customer service section