Used Kia Sorento for sale near Wilbraham, MA

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

From the moment I entered this facility the staff was very friendly, helpful & attentive. My time there was pleasant and non-stressful. The purchase was easy and the sales manager was super nice! No pressure & they all listened to my questions and concerns. Love this dealership!! Highly recommend!!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

I bough a new 2024 Kia Sportage with Francisco.. Great customer services, lovely staff. Love the new building. Keep it up Balise Kia, will recommend this dealership to every family and relative.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Manar and Alex made my experience buying my 2016 Volvo XC 90 a piece of cake the car was serviced before I got there, I will definitely be buying my next car from here and I told all my friends and family to come here, they will be satisfied. A big shout out to central East Windsor ct.

Owned a 2015 Sorrento since 2018. It's a great SUV, very comfortable and smooth quiet ride. Lots of power (v6). No issues only routine maintenance.

I was very hesitant at first to look at cars here due to some unfavorable reviews. Stopped by anyways because they had the car I was looking for. David came right up to me and was extremely helpful. He made the entire process easy. I was approved without jumping through hoops and my car was registered on site. I love my Equinox and highly recommend them.

I just bought a 2015 Sorento SX v6 after I was t-boned in my 2013 Sorento LX v6. I loved my 2013. It was my first black SUV which I’ve wanted since I was a kid. My children and I walked away from our accident relatively unharmed after all side airbags deployed and my car was clearly totaled. When shopping for a replacement, it wasn’t a question of what vehicle I wanted to buy after the accident. I trust the Sorento to keep my family safe and I’ll never buy another brand of SUV. It may not be flashy or overly powerful, but it is solid and one of the safest SUVs on the road. I’d recommend this vehicle to anyone and everyone.

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

A very professional team. The atmosphere is nice and service team will notify you while waiting the progress on your car. Thank you Kia of East Hartford

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

I got my first car here. It is a 2010 Honda Accord. They have wonderful customer service!

Crashed into a building at 80mph after I had a medical emergency behind the wheel with my foot still on the accelerator. Walked away from my car with only a hip injury! Very safe car

Francisco Perez sold me a brand new Kia Sportage Hybrid, easy process. Great service, also no market adj. Go see him for your new vehicle.

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

Took my vehicle to services, just want to say "thank you Ashley for you great services" She took her time to explain everything done on the vehicle and what it needed... So glad she works there.

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

Easy dealer to work with. Sold me a new Sportage Hybrid, sales person (Francisco) explain everything during this great experiences while shopping for a new vehicle.

A painless experience. I searched for a car with the options I wanted and they were the closest to me. They made the experience super easy. and it happened quickly. I was motivated by the approaching price hikes brought on the the tariffs.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

I just bought a 2021 Kia Telluride from Shelly and it was a great experience! From start to finish it was a smooth east process!

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

I have been to many dealerships in the past, throughout Connecticut. Enfield Kia dealership has taken on a uniquely different approach. A working together, a professional caring team behind the scenes. Justin Jackson, worked with exceptionally diligence, his, “NO pressure” quiet awareness of a personal situation helped this team to excellence..There were bumps, there are always bumps making a major purchase but J J ‘s experiences, understandings and knowledge, gently flattened that paper to sign, bringing me to Shawn. Under pressure having many consecutive sales that afternoon to get excited customer's into their new car. His efficiency and thoroughness as I left, had NOT one after thought of any questions. Shawn explained every detail of the process, as we moved from one signature to another, answering my questions and noted certain things for my better understanding. This team, We feel, was outstanding, secure and trustworthy. Wouldn’t purchase a car anywhere else now.. Thank you , Carol

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!