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Used Cars for Sale in Wilbraham, MA

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Jeep Certified

2018 Jeep Grand Cherokee Limited

40,942 mi.
$36,984
FAIR PRICE
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Bertera Chrysler Jeep Dodge RAM
() -
(866) 484-1598
4.3 (122 reviews)
9 mi. from 01095
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Bertera Chrysler Jeep Dodge RAM Review
Jeep Wrangler Unlimited S Series
by Jason Douglas from West Springfield Massachusetts
November 6, 2018
5 5 5 5 5 4.3 (122 reviews)
Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!
2018 Jeep Grand Cherokee Limited Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
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BMW Certified

2018 BMW X5 xDrive35i

31,678 mi.
$42,000
GREAT DEAL $1,839 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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BMW of West Springfield
() -
(413) 240-2780
2.3 (33 reviews)
10 mi. from 01095
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BMW of West Springfield Review
Fantastic service that is consistently excellent
by Gregory Goff from Northampton
December 3, 2018
5 5 5 5 5 2.3 (33 reviews)
Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale. I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm. The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had. They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car. I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern. I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.
2018 BMW X5 xDrive35i Review
BEST TWIN TURBO CAR EVER
April 1, 2019
5
I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming
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Used

2019 Toyota Corolla LE

13,314 mi.
$18,987
GOOD DEAL
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: FWD
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Balise Toyota
() -
(413) 240-2775
4.3 (117 reviews)
10 mi. from 01095
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Balise Toyota Review
18 Camry
by 18Camry from West Springfield,ma
December 3, 2018
5 5 5 5 5 4.3 (117 reviews)
I am extremely satisfied with Balise Toyota. The exceeded all my expectations. Helpful , knowledgeable and very respectful. They were a true pleasure to do business with. They have my business for life. Highly recommend!
2019 Toyota Corolla LE Review
really ike our new toyota
by debridge from eureka sd
May 16, 2019
5
this car is very well made. Its comfortable and a very nice ride , the body style is also very nice and it over all looks great
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Used

2018 Volkswagen Tiguan 2.0T S

28,411 mi.
$20,487
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Orange
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Lia Volkswagen of Enfield
() -
(860) 265-1020
4.2 (48 reviews)
11 mi. from 01095
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Lia Volkswagen of Enfield Review
Amazing service Lia saved my time and money!!!
by Carissa from Enfield CT
December 3, 2018
5 5 5 5 5 4.2 (48 reviews)
I needed rear brakes and 4 tires. I spent time thinking I could save funny the dealer was cheapest and I got a rental so I had no down time! Best decision and the run cheaper specials but anyway else around thank you LIA I will be back!
2018 Volkswagen Tiguan 2.0T S Review
Excellent Midsize SUV
by Mrs. Kim from PFLUGERVILLE
April 10, 2019
5
I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.
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Used

2016 Nissan GT-R Premium

39,252 mi.
$79,950
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: White
  • Transmission: Automatic
  • Drivetrain: AWD
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A-1 Auto Sales, LLC
() -
(860) 758-6141
5 (3 reviews)
18 mi. from 01095
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2016 Nissan GT-R Premium Review
The Ultimate GTR
by Geno88 from Los Angeles
August 2, 2018
5
I’ve always wanted a Nismo GTR, dream Car to own, this is a very unique and amazing car. There is no comparison from this to a normal GTR
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Used

2020 Toyota Corolla LE

10,178 mi.
$18,486
GOOD DEAL $412 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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CARite of Windsor Locks
() -
(860) 581-4094
4.6 (167 reviews)
18 mi. from 01095
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CARite of Windsor Locks Review
Efrain V
by Efrain V from Waterbury ct
November 6, 2018
5 5 5 5 5 4.6 (167 reviews)
Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.
2020 Toyota Corolla LE Review
Quiet and Roomy.
by douglas, UT Fan from columbia, TN
May 13, 2019
5
This car is very quiet and roomy. The doors are very sound. The screen is very easy to read. The safety features are wonderful. It is beautiful.
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Used

2017 Nissan Armada Platinum

31,795 mi.
$38,986
GREAT DEAL $1,716 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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CARite of Windsor Locks
() -
(860) 581-4094
4.6 (167 reviews)
18 mi. from 01095
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CARite of Windsor Locks Review
Efrainez..E..
by Efrain....new york Yankees fan.. from Waterbury ct
November 6, 2018
5 5 5 5 5 4.6 (167 reviews)
I bought a used 2014nissan altima s.car runs exellent only 45'500miles still has power train warranty with nissan.during the 60days warranty car rite took good care of me fixing the little things that were bad..im very happy with car rite n my nice nissan altima ..I've been to many auto dealers carite is defenitely the best in all services..thank you carite..
2017 Nissan Armada Platinum Review
Nice vehicle for money good on gas
by Chrisfame from Pittsburgh pa
April 24, 2019
5
Like new design great new style and enough room for big family and a lot of options and comforts of a luxury vehicle cars.com made it easy to find the right vehicle for me
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Used

2018 Mercedes-Benz E 300 4MATIC Sport

25,198 mi.
$38,995
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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North Bay Imports
() -
(860) 265-1947
4.3 (33 reviews)
18 mi. from 01095
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North Bay Imports Review
2015 Audi / A-6
by Rocky and Barbara from Great Barrington, MA
December 3, 2018
5 5 5 5 5 4.3 (33 reviews)
On 1/27 We went to North Bay looking to upgrade from our 2009-A-4 Salesperson Meghan was great, knowledgeable and friendly. Amazingly there was no hard sell. We selected the veh. we wanted and Meghan told us that this would be the worst the veh. would appear. We picked up our A-6 on 1/30 and we're quite surprised to see new tires,brake job,mats and oil change on the veh. Are you kidding me!! We would have bought the veh. as is. Was I ever surprised. Did I mention the wax job!! I know these cars aren't cheap. But what a great car and great service. If you want to buy a luxury veh. go see Meghan @ North Bay and you not be disappointed//////////////
2018 Mercedes-Benz E 300 4MATIC Sport Review
Love The E Class
by Miss Pretty from Naples, Florida
February 26, 2019
5
Favorite and most affordable by far! MB EClass I owned a 2014&2015 loved everything about them. But the new 17&18 are even better! Can’t beat the luxury for what u pay.
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Used

2019 Chevrolet Colorado Z71

13,571 mi.
$36,190
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Century Auto & Truck Center
() -
(860) 254-4751
5 (27 reviews)
19 mi. from 01095
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Century Auto & Truck Center Review
straight forward sales staff!
by Gary K [east hartford ct] from East Hartford CT
November 6, 2018
5 5 5 5 5 5 (27 reviews)
Stop by to look at and test out a 2nd car process was quick, simple and no pressure sales either will buy from them when ready!
2019 Chevrolet Colorado Z71 Review
Love this vehicle!
by Dukeschwoo from Fargo, ND
May 13, 2019
5
Very attractive exterior and interior design. Tech features are up-to-date and extremely user friendly. Spacious enough for a family of 3 plus a large dog. Leather-wrapped seats are a big plus, and the cargo box fits most items needed to be hauled. Couldn’t be more satisfied or ask for more in a mid-size pickup!
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Used

2016 Ford F-150 XLT

94,385 mi.
$26,690
GREAT DEAL $1,491 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Century Auto & Truck Center
() -
(860) 254-4751
5 (27 reviews)
19 mi. from 01095
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Century Auto & Truck Center Review
Excellent customer service
by Harvey from Atlanta, Ga
November 5, 2018
5 5 5 5 5 5 (27 reviews)
Excellent customer service from the first contact to the final purchase. I flew into East Windsor from Atlanta to buy a truck. After more than 40 years of buying and selling vehicles, I've never experienced the quality of customer service that I had with the staff at Century Auto & Truck. It appears that this is more than just a business or a job. This is a passion. I highly recommend this dealer to anyone in the country. Hands down!!!!
2016 Ford F-150 XLT Review
This is a wonderful truck. The best I have ever iw
by Xamdam from Houston, Texas
May 12, 2019
5
The truck is great and is the best truck I have ever owned. It get good gas mileages and the V8 purrs with lots of power.
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Used

2017 INFINITI QX50 Base

24,110 mi.
$26,990
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Century Auto & Truck Center
() -
(860) 254-4751
5 (27 reviews)
19 mi. from 01095
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Century Auto & Truck Center Review
Awesome experience!!!
by Jesse Lozinski from Cromwell, ct
November 5, 2018
5 5 5 5 5 5 (27 reviews)
I just purchased a 2011 GMC Sierra from Michael, super easy laid back experience. The truck was exactly what I expected. They weren't trying to hide anything and I got a great truck for a great price. There was no pressure at all. there was no high pressure sales tactics, overall just a great experience.
2017 INFINITI QX50 Base Review
Most reliable car I ever owned!
by naveet77 from warren, nj
May 12, 2019
5
This car is very comfortable and sporty at the same time. The design is superior to most luxury car manufacturers. This car handles really well in the snow compared to most AWD vehicles.
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Used

2017 Hyundai Santa Fe Sport 2.4L

90,408 mi.
$16,190
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Century Auto & Truck Center
() -
(860) 254-4751
5 (27 reviews)
19 mi. from 01095
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Century Auto & Truck Center Review
2011 Toyota Rav4
by Sharon from Barkhamsted, CT
December 3, 2018
5 5 5 5 5 5 (27 reviews)
Found the best price there for a 2011 Toyota Rav4. Easy process to check out, drive, and purchase. I'm very happy with the vehicle.
2017 Hyundai Santa Fe Sport 2.4L Review
Second most reliable car
by soddydaisy777 from Soddy Daisy Tn
April 18, 2019
5
This car meets our expectations. Plenty of room heading and leg room. Our first reliable car was a Hyundai XG 350. Had it for 10 years. You need to buy a Hyundai
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Used

2016 Lexus RX 350 Base

65,887 mi.
$28,490
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Century Auto & Truck Center
() -
(860) 254-4751
5 (27 reviews)
19 mi. from 01095
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Century Auto & Truck Center Review
Great Overall Experience
by Joe F from Waterford, CT
November 6, 2018
5 5 5 5 5 5 (27 reviews)
I purchased a used Tucson from Mike @ Century and it was a great experience. Mike was very easy to work with and we were able to quickly agree on a fair price. I had a few specific things I wanted taken care of and the car was in great shape when I showed up for delivery. I live quite a distance away and had a small window of time for actually picking the car up. Mike had everything ready for me and personally made sure everything was in order. I would absolutely look to Century Auto the next time I need to buy a used car even though I live over an hour away.
2016 Lexus RX 350 Base Review
just got it last night, but I love it.
by Wayne Harmon from FRAMINGHAM
May 15, 2019
5
This car has everything a person would want or need. It's well made, comfortable has plenty of power and safe. I highly recommend it to anyone
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Used

2017 Jaguar F-TYPE S British Design Edition

35,991 mi.
$53,985
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Volkswagen Jaguar Cadillac of Hartford
() -
(860) 351-9135
4.9 (177 reviews)
26 mi. from 01095
Authorized Jaguar Dealer
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Volkswagen Jaguar Cadillac of Hartford Review
First Car
by vwGTIfan from Hartford, CT
November 5, 2018
5 5 5 5 5 4.9 (177 reviews)
I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.
2017 Jaguar F-TYPE S British Design Edition Review
Very good looking car With a great exhaust
by Anasakram from Indianapolis, in
March 3, 2019
4
This car is very fun to drive. Exhaust note is amazing with the pops. Very good looking car , always have people asking me if it’s an Aston Martin or Maserati. This car lacks standard features that you would expect but they can be had as an option. The ride is very harsh not the best for long drives. It’s probably not the best value for the money. Very impressed with reliability. I’m a rough driver and have had 30000 trouble free miles.
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Used

2018 Volvo S90 T5 Momentum

30,335 mi.
$29,495
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Volkswagen Jaguar Cadillac of Hartford
() -
(860) 351-9135
4.9 (177 reviews)
26 mi. from 01095
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Volkswagen Jaguar Cadillac of Hartford Review
A Wonderful Buying Experience
by Jaci & John from Farmington, CT
November 5, 2018
5 5 5 5 5 4.9 (177 reviews)
I bought a 2017 Volkswagen Toureg. The buying process from start to finish was excellent - from our sales rep Ty, Rick financing, and Ted. Ty spent a large amount of time with us over the course of two days making sure the entire process was smooth and enjoyable. Thank you!!! Highly recommend this dealership and these guys!
2018 Volvo S90 T5 Momentum Review
Most comfortable car I've owned
by New Volvo Fan from Manhasset NY
April 22, 2019
5
Like driving in my living room. Rear legroom may be more than front seat legroom. Premium sound (Bowers & Wilkens) features multiple options (concert hall surround-sound; stage or customize-able. Similar options for driving: eco (4 cyl); standard or Power (Turbo boost). Sleek, stylish exterior design. Interior features walnut inlays with Inscription model. Really classy. And incredible discounts available through TrueCar or direct from dealers.
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Used

2018 Jaguar F-PACE 25t Prestige

32,718 mi.
$38,985
GOOD DEAL $381 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Volkswagen Jaguar Cadillac of Hartford
() -
(860) 351-9135
4.9 (177 reviews)
26 mi. from 01095
Authorized Jaguar Dealer
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Volkswagen Jaguar Cadillac of Hartford Review
Cant say enough good things!
by PatM from Windsor locks ct
November 5, 2018
5 5 5 5 5 4.9 (177 reviews)
I bought a 2016 Volkswagen GTI S from Bret Beuer at Volkwagen of Hartford and I honestly cant say enough good things about them. I walked in with a very difficult situation regarding negitive equity on the car i was driving and he along with multipul others worked great on figuering out what was going to be in my best intrest, even if it ment not selling a car. Not once did they push anything on my like many people think of when dealing with a salesman. Even during the paperwork it went smoothly. They picked me up on my lunch break at work, filled out the paperwork and I drove back to work in my new car! My girlfriend has an appointment there next week!
2018 Jaguar F-PACE 25t Prestige Review
The Rebirth of Jaguar indeed - Not a single issue!
by DavidR - F Pace S from Oklahoma City
May 6, 2019
5
This car has exceeded my expectations in every way. I have the 2017 F Pace S and I'm working in it everyday and can't wait to get it on the road. I've never had a car like this and especially never new a car could perform like this. The engine and handling is the funnest thing I've ever experienced. I've pulled trailers no problem. And the option to have comfort mode is fantastic and makes for a smooth ride like every other luxury car. And though this is my first Jag, I was hesitant about issues as rumored with Jags as of late. But absolutely no worries what so ever and it drives better than I could have imagined. I've driven long and hard to it's max numerous times and it always performs and Never get's old I assure you. Best looking car in its class hands down. I'm not one to follow the pack. Should be number one on anyone's list. Especially consider the value and performance of the "non" competitors... And I've driven Porsche, Mercedes, Lexus, etc.
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Used

2017 Porsche Macan Base

37,795 mi.
$39,800
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Volkswagen Jaguar Cadillac of Hartford
() -
(860) 351-9135
4.9 (177 reviews)
26 mi. from 01095
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Volkswagen Jaguar Cadillac of Hartford Review
Great buying experience...!
by Rob Melillo from Wethersfield, CT
November 6, 2018
5 5 5 5 5 4.9 (177 reviews)
I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx
2017 Porsche Macan Base Review
Great car
by Macan fan from Doylestown, PA
May 16, 2019
5
Very sporty, still a Porsche underneath. Sporty and good for getting groceries and getting mulch at the garden center. Transfer case was replaced at 20,000 miles, no cost to us.
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Used

2018 Jaguar F-PACE 25t Prestige

33,020 mi.
$38,895
GOOD DEAL $471 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Volkswagen Jaguar Cadillac of Hartford
() -
(860) 351-9135
4.9 (177 reviews)
26 mi. from 01095
Authorized Jaguar Dealer
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Volkswagen Jaguar Cadillac of Hartford Review
Fiat 500x purchase/excellent experience
by Tada from Worcester, MA
November 6, 2018
5 5 5 5 5 4.9 (177 reviews)
I bought a Fiat 500x from this dealer. They gave me excellent service and Alex J was a very knowledgable salesperson. The car is top quality, smooth driving, and very well crafted.
2018 Jaguar F-PACE 25t Prestige Review
Glad I bought the F-Pace
by Okomfo from Sparks, NV
May 5, 2019
5
Owned this 20d R-Sport vehicle for almost 2 years now and I am loving it. Feels great driving, very smooth ride, beautiful design and looks, excellent gas mileage (35-37 mpg to work and back). Beautiful interior leather works. Reliability should have been 5 star but had my AC go out in the first year and had to take it in for fixing. Great maintenance program with Jaguar EliteCare (4 years of free maintenance), can't beat this. So far so good. Will probably trade it in after 4 years for the latest model at the time.
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Subaru Certified

2021 Subaru Outback

3,736 mi.
$27,032
GREAT DEAL $5,768 Under
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Bertera Subaru of Hartford
() -
(877) 274-0492
2.5 (377 reviews)
26 mi. from 01095
Authorized Subaru Dealer
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Bertera Subaru of Hartford Review
Respectful, not pushy, knew their stuff.
by Colleen P. from DealerRater.com
December 3, 2018
5 5 5 5 5 2.5 (377 reviews)
We weren't planning on buying anything yet and were just looking. Everyone was friendly and helpful without being pushy and/or just looking to make a sale. Bill K. worked with us, asked questions, really listened to what we had to say and respected our opinions - meaning he didn't try to change our mind about what we liked or wanted in a car. He also understood that I was still hesitant to give up my 15-yr-old 2002 Outback. It was in good shape but due to age would eventually start needing expensive repairs, which is why we were starting to look around. He was very knowledgeable and found us a car similar to what I had. On one question we had he got someone else more knowledgeable about it to speak with us. We did a test drive - sweet ride. We asked for time to talk and think some more. He left us alone. When we came back in to talk, he made us an offer we couldn't refuse. Finance also found us a warranty we couldn't refuse. Bill has checked in with us a few times to see if we had any questions and how we liked the car. We couldn't figure out how to set the clock - the manual wasn't helpful on that - and we brought it in. Bill was with another client but had Guy come out to the car and set it up for me. Guy was a sweetheart and patiently went through everything on the dash with me and set things up the way I wanted them. LOVE the car!! I've had it two weeks and already took it to Maine and back. Very sweet ride - like floating. Bill is a great guy and we highly recommend him and the dealership. It was a refreshing change from past dealership experiences where they only cared about selling a car no matter what or how, and getting as much money as they could out of us. Thank you Bertera Subaru of Hartford! :)
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Volkswagen Certified

2020 Volkswagen Jetta 1.4T SE

7,703 mi.
$19,900
GOOD DEAL $445 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Volkswagen Jaguar Cadillac of Hartford
() -
(860) 351-9015
4.9 (177 reviews)
26 mi. from 01095
Authorized Volkswagen Dealer
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Volkswagen Jaguar Cadillac of Hartford Review
Good to do business with – Need better/clear commu
by PranavT from Binghamton, NY
November 5, 2018
4 4 4 4 4 4.9 (177 reviews)
I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car’s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that “A third party company is taking care of it”. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it’s normal. Here’s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car’s title & mailed a copy for their record.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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