Used Kia Soul for sale near Elgin, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Went in for routine oil change and tire rotation. 2017 KIA Sorento. Treated me very well. Keeping me informed of what they recommend to have done and tell you before doing any further work to your vehicle besides what you brought it in for. Good communication and great customer service thanks to Diana. Will be back.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Very professional and very helpful. Dylan was great as was Dan . Loved the warm cookies

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

This was my first visit to Schaumburg Honda and I worked with Anthony Gargano on repairs to my Honda Accord on 12/29. Anthony is very friendly and professional and his level of service was top of the line. Anthony did a great job of explaining what repairs were critical and which ones I should prepare for. I have been to other Honda dealers for repairs but this is the first one that provided a video from the mechanic working on the car explaining the condition of the car and what repairs were recommended. I had a great experience and will be back.

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

Every Time I visit advantage chevrolet I receive great service. I have chevy dealership near my house. But I like going to this one. This is where I bought my car.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

We live in Cary IL and have leased 4 cars with M’Lady and Eddie Colville. Good guy, detail-oriented. Great service!

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

My husband and I came in to Patrick Hyudai on Saturday. We left with a brand new gorgeous Tuscon. I couldn't be happier. The process was seemless. Dave Gruszecka was genuine and not at all pushy.

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

always take good care of vehicle. service dept. people are knowledgeable, courteous, and informative. done right first time every time. a good place for service.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Great service department! Would recommend for tremendous value and friendly staff! If you have a Mazda, come here!!

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I absolutely loved the people who work there—they made the car-buying experience fun and stress-free. I drove off feeling confident that I got a great deal. I’m already looking forward to my first oil change on my new vehicle. Huge thanks to Leo Salazar for taking such great care of me! Also, thanks to Joe (GM), CJ, and Chris for everything!!!

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

This was a great experience and Mike was awesome to deal with. There was no pressure to buy and he answered all our questions promptly

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

I had a wonderful time shopping here! My salesman Andres was knowledgeable and very friendly!

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Five stars for Erick and Jesse! We found a 2022 Equinox online that we liked. They located the car and helped to process us quickly. Very friendly service and helped us understand how the high tech equipment works. Offered to help us set up Onstar too. We recommend City highly. This new ownership is m much better than the 2 previous owners.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

Bought from Honda Dealer as used 2018 Soul+ with 36,000 miles in April 2020 for $14,000 - depressed pricing due to COVID impact then. Replaced 2000 Toyota Sienna van with almost 300,000 miles (still going strong!). Soul has 56,000 miles now and has been trouble-free. We like the Soul for it's spaciousness, modern electronics, backup camera, good looks, excellent ride. Now worth about $3,000 more two years later!

Best car buying experience I've ever had, Bob the manager had everything set up for me before I walked into the door, Anthony Castaldo my salesman walked me through everything and answered every question I had. The finance manager was awesome as well he had loan options right away. In total I was in and out in little over in hour including the test drive, unreal. Great to deal with such a professional family owned business, thank you guys!

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive