Used Kia Soul hatchbacks for sale near Chagrin Falls, OH

Very accommodating from the first contact to the final sale! Terry was quick to return all inquiry calls, was very knowledgeable, easy to talk to, helpful in navigating toward the final decision and patient in setting up the Toyota app from my phone (which was not cooperative). Ryan was very friendly, personable, organized, patient with my physical limitations, thorough, willing to explain, etc. (Hope you’re reading this Mrs. Schneider. :-)) Overall a very positive experience and a dealership which I cannot recommend more highly!

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

The Mike and Cameron both assisted me with working through the decision of purchasing my vehicle. While I initially looked at new vehicles when I returned to look at used they were just as helpful. Both sales representatives provided helpful answers and let me guide my purchasing experience. I never felt pressured into purchasing a vehicle and was not pushed into looking at something that was more than what I was willing to spend. Even purchasing a used “as-is” car I had tire trouble on the way home from the dealer and their sales manager Matt and service manager Alex listened to my problem and really went above and beyond with fixing my problem. They did a fantastic job of making me feel like a valued customer and like they wanted to make this purchasing experience outstanding. This dealership did an outstanding job of providing me with a great purchasing experience and a stellar after purchase experience. I am truly blown away by the level of customer service I experienced with this purchase. This dealership truly still seems to put the customer first and realize the value of customer satisfaction.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

It was a very pleasant experience even with all the construction going on. Mick did a wonderful job of making me comfortable and that made it pleasant also.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

From start to finish our experience with the Kia team in Medina was excellent. Sales consultant Bilal was knowledgeable, professional and accommodating. Very happy with the service, would highly recommend.

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

Walid Chaiban was a phenomenal salesperson. From the moment he met me in the lot to sitting down and going through the options he was sincere and honest. The finance manager, Mate Tamas, was also stellar. I loved his sense of humor. He was very efficient.

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

Mark and Nick were very efficient in their jobs. Mark asked and found the perfect car for me. Nick made the paperwork easy.

After driving my GF's 2020 Soul Xline and her mother's 2020 Ex round trip from Arizona to Wisconsin I decided to buy a 2023 Soul Ex for myself and my GF's also purchased a new one. I'm 6'3" and am comfortable driving cross country, the car is smooth and doesn't have the horrible road noise associated with smaller FWD vehicles. The soul is a fun to drive great value vehicle. After 10 months and 10K miles I've had zero Issues and am extremely happy with my soul.

Just waiting for a file of the work performed to be emailed for my records regarding my car.

Excellent vehicle except the standard headlights are terrible. They are not bright at all. Even on high beams they do not light up the road adequately. I am looking into adding additional led light sources to supplement the head lights. Unfortunately they dealer tell me they cannot swap out the halogen bulbs for led ones.

Notable buying experience with Charlie from Medina, Ohio, at the Ken Ganley Nissan car dealership. We found Charlie to be both considerate and knowledgeable while we navigated the buying process of our new vehicles. Nissan was not at the top of our list, but after seeing other options available from local dealerships, we knew that the safety and reliability of Nissan was a winner for our family. Charlie and Matt were both honest and fair in our dealings. We will buy a Nissan again!!!

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

Jenna, Teddy, Justin and others were helpful, responsive, prepared and delivered an outstanding customer experience

I count on my car to get me from here to there, comfortably. The Kia Soul is roomy with all the controls logically and conveniently laid out. I'm not going to take it to track day any time soon. But sometimes I catch myself almost truly enjoying my commute. It's everything I require out of a commuting vehicle (and an occasional long haul ride) - and it's nothing I don't need.

A big thanks to Dustin, Nate and Mike for making my new vehicle purchase a great experience. No pressure to make any decisions. Friendly and honesty. During my delivery, Nate showed me and explained all the features and functions of my new Honda. He made sure that before I left, I knew exactly how to set or change the safety features to all the comfort features that my vehicle has. Thank You Again.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

Michael B, our Marhofer rep took great care of us. He was approachable and easy to work with. Lots of selection to choose from for our needs too.

Perfect service great sales rep fast paperwork easy to work with answers questions fast clean dealership

Excellent service. Very knowledgeable staff. Quick to find something within my budget. Will definitely return in the future.

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

Tim listened and found the perfect car for me. It was an easy process and he made it fun. All of the staff were outstanding.

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

My daughter has been through some bad luck with her car getting stolen, so Amy Andrew was like a breath of fresh air in buying a replacement car! She is truly great at her job! So go see her!

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Worked with Nevan Martrich at Kia of Strongsville and he had a great attitude and was easy to work with. Appreciated his handling of the process and glad we were one of his sales.

I had an exceptional experience purchasing my 2024 Tesla Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to come by in the car buying world. The team was incredibly knowledgeable about the Tesla. They made the entire process smooth, efficient, and transparent. The 2024 Model Y was in immaculate condition, and very fairly priced. What really stood out was the customer service--everyone I interacted with took the time to answer my questions, explain the vehicle's features, and make sure I was confident in my decision. No gimmicks, no surprises, just a great deal and excellent service. I highly recommend Don Sitts Auto to anyone looking for a high-quality vehicle and a dealership experience you can actually enjoy. I love my new Tesla and will absolutely return for future purchases!

I've now had my 2020 Soul for almost 3 years. Keep in mind I have the manual 6 speed not an automatic and was the base model. First gear is VERY low compared to any other 4 cylinder engine manual I've had so it can be a little jerky until you figure it out. I've gotten as much as 45mpg on the highway by not driving 70 mph. It can hold its own on the highway amd not burn gas like other models. Although not listed in the US it does have the capability to pull small trailers if you purchase an aftermarket hitch and wiring kit. The trunk space although appears small from the outside is actually quite deep. I do craft shows and people can't believe how much I am able to keep on there when I fold the seats down especially. At 6'4" with the seat lift as high as it will go I still have about 5 inches above my head. That was one of the key benefits that sold me. Even with my seat back people behind me still have room vs the compact cars in the same price point. I'm concerned with the recall notices I have received however, knock on wood they have not included my car yet or unaware if my Vin is included so to keep an eye out for issues. I live Android Auto however, you can not use a cheap USB cable from 5 below. I had to purchase one from best buy. It didn't need to be top of the line, the generic brand worked but they're just built better apparently. The tires that come with the vehicle are cheap. They will get you to 30k miles however, mine were cracked between each tread after maybe a year. It looked like a dryrot crack yet my vehicle doesn't sit around. This model can take traditional oil, blend or full synthetic which is nice. Overall I do love my little car especially as gas prices have increased. It allows me to do everything I want without the extra expense of purchasing a small SUV nor the gas of a small SUV and I'd consider purchasing another one down the line.

Your team and Gabby was the ! Gabby kept me informed, each step of the way. I was running late Gabrielle wait for me never complaining! thank you, Gabby.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

This is by far. The best vehicle I have owned! I highly recommend getting one if you get the chance! You will love it, for sure