Used Kia SUVs for sale near West Springfield, MA

Robert H. was my service manager. He went way beyond expectations, providing a loaner vehicle for me for flexibility and also in being courteous, fair, and transparent about my vehicle servicing needs. It was the best customer service experience I’ve had in a long time. Thx Robert.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

Francisco Perez sold me a brand new Kia Sportage Hybrid, easy process. Great service, also no market adj. Go see him for your new vehicle.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Excellent service, very polite, honest and looking to satisfy and meet the customers needs. The text are very knowledgeable and they explain everything they do. Angel V goes behind the expectations by the company. You couldn’t find anyone to help you more.

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.

Full Line Auto was a pleasure to deal with and made buying a car a very easy process.

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

I just bought 3 days ago, I absolutely love it! I am a senior female and I feel 100 percent safe. So far it's great. I will let you know in 6 months if I feel the same.

Sales agent very knowledgeable. Didn't feel pressured by staff into committing. Answered emails back promptly. Overall, good experience.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

My experience was very positive. While I didn't purchase a car, everything about Manchester Honda was wonderful.

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

I own a 2024 EV6 Wind AWD (traded in a 2012 Subaru Legacy Limited) and it’s probably the best car I’ve ever owned. And it can go 0-60mph in under 4½ seconds, which is on a par with some of my dream cars (Ferrari and Lamborghini from a few decades ago). Charging at home with a $150 charger that plugs into a regular power outlet is quick and adds power to the battery as I sleep. I have a YouTube channel where I post occasional videos, showing what it’s like to own an electric car in your silver-haired years. If you have questions, drop by and ask away.

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

Great customer service. My Kia Sportage drives very comfortably. Love the heated seats. Great for carrying large items cause you can put the back seats down.

I have been to many dealerships in the past, throughout Connecticut. Enfield Kia dealership has taken on a uniquely different approach. A working together, a professional caring team behind the scenes. Justin Jackson, worked with exceptionally diligence, his, “NO pressure” quiet awareness of a personal situation helped this team to excellence..There were bumps, there are always bumps making a major purchase but J J ‘s experiences, understandings and knowledge, gently flattened that paper to sign, bringing me to Shawn. Under pressure having many consecutive sales that afternoon to get excited customer's into their new car. His efficiency and thoroughness as I left, had NOT one after thought of any questions. Shawn explained every detail of the process, as we moved from one signature to another, answering my questions and noted certain things for my better understanding. This team, We feel, was outstanding, secure and trustworthy. Wouldn’t purchase a car anywhere else now.. Thank you , Carol

We love all the techie features. It remembers my seating settings so I don’t have to mess with the seat every time I drive it. It’s good on gas & stereo system is awesome. Also has pretty good giddyup and go when you need it.

We almost got in a wreck just now, the car in front of the car in front of US slammed on their breaks. Our Kia Seltos 2024 beeped and then my husband pushed the breaks...none of us hit each other!! Thank you, Kia!!!! It was scary, and I could tell our car noticed the sudden stop before we did!! Thank-you!!

My wife picked up the top of the line version used a year after it was released for under 40K. We have a level 2 charging system in place at home as we anticipated getting one EV. We immediately did a road trip from Denver, Colorado to upper state New York. I knew enough about EVs to know we'd be taking our time and learning as we went. We had some close calls as new EV owners, but always made it to our next level 3 charging station. We made it through some flooding roads in Chicago and our return trip was even faster as we'd learned much from the drive out. I loved the car so much I found the exact make and model (different color) and bought it six months later for under 30K. I wouldn't recommend anyone else road trip unless you've got time to stop frequently, but I use this daily to and from work as well as local excursions. I've had many vehicles over the last 30+ years and this is the nicest, most intuitive & fast (never leaving Eco Mode). I think the reason many are currently hitting the market and substantially lower prices than that initial $48K is most likely a leasing situation, so take advantage of the prices dropping on these very rewarding EVs.

Francesca Ravina was polite, knowledgeable and efficient. This is our 4 th car from Lia Toyota of Northampton, Ma. And she did what had to be done to get us our car in a timely manner. Michael and Joan Haley

I had been driving a Kia Soul and loved it. I didn’t like giving it up at 150,000 miles but it was paid off and I was needing something new. My wife talked me into the Seltos. I drive over 100 miles each day and really like the gas mileage and performance. But, the best thing is that I can count on it being reliable. I would recommend a Kia to anyone,

Took my vehicle to services, just want to say "thank you Ashley for you great services" She took her time to explain everything done on the vehicle and what it needed... So glad she works there.

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

Rich was amazing in helping find my car! He was patient and took time to make sure all of my questions were answered. He sold me the perfect car! Would recommend to family and friends.

I got mine new in 2021. I've had a few small thing that had to be repaired but nothing major. My Seltos runs well and get good mileage

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

Great redesign. Much roomier interior. I have the gas hybrid and gas mileage is great. The only complaint I have is the middle console. The material used scratches easily and shows fingerprints as well.