Used Kia SUVs for sale near West Springfield, MA

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Best car buying experience I have ever gone through. No hassles, no confusion or bait and switch tactics. I did not feel uncomfortable at any point with anyone we dealt with. We will 100% return and send others!

Telluride functions as a large SUV while feeling like a more nimble vehicle. Storage space is generous and interior is well thought out. Smooth, quiet ride with adequate acceleration.

My experience at Balise Kia was absolutely perfect starting w. salesperson, Andres, George (Sales), James (Finance), and Tito (Specialist). My car buying experience was drama-free, stress-free, and more important time-saving. Everyone was extremely knowledgeable, customer focused, transparent, and communicative. I couldnt have asked for a better experience and highly reccommend Balise Kia!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

I’ve had my 2020 Telluride for almost a year now. Thought I was in love with my 2017 Kia Sedona, until I got my Kia Telluride SX now I’m head over heels😊smooth ride , great sound system, quiet cabin, decent gas mileage and very stylish. I love driving this suv everyday. Thank you Johnathan at Holly Kia in Felton Delaware.

From the moment I entered this facility the staff was very friendly, helpful & attentive. My time there was pleasant and non-stressful. The purchase was easy and the sales manager was super nice! No pressure & they all listened to my questions and concerns. Love this dealership!! Highly recommend!!

Great car, overloaded with ‘gadgets) I’m still learning about. Good mileage. No problems have had it 15 months. Model SX5. Liking the mode switch for different driving conditions, good in snow. Don’t like some features ( lane keeping assist etc but they can be turned off). MPG varies from 23 to 35 depending on type of road etc.

A very professional team. The atmosphere is nice and service team will notify you while waiting the progress on your car. Thank you Kia of East Hartford

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

We almost got in a wreck just now, the car in front of the car in front of US slammed on their breaks. Our Kia Seltos 2024 beeped and then my husband pushed the breaks...none of us hit each other!! Thank you, Kia!!!! It was scary, and I could tell our car noticed the sudden stop before we did!! Thank-you!!

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

Great customer service. My Kia Sportage drives very comfortably. Love the heated seats. Great for carrying large items cause you can put the back seats down.

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

This is my first kia. The fit and trim are solid. The car is sound all around. Great gas mileage between 46 in the very cold winter to 67 mpg. Depending on how you drive it. I.ve been dealing with a dealer in burlington massachusetts where I purchase the vehicle. Im not sure they pay attention to detail as the engine calls for a special motor oil, 0W16, And that was not reflected on the engine oil change receipt. When I approached them with a question about the Motor oil, i was told all the engines are the same, which is not true. Also they recommended a 4wheel alignment which i paid for but had problems down the road. The dealer was very unhappy when they had to Repeat the alignment again, and made sure I knew about it. At this time I am searching for another dealer.

I have been to many dealerships in the past, throughout Connecticut. Enfield Kia dealership has taken on a uniquely different approach. A working together, a professional caring team behind the scenes. Justin Jackson, worked with exceptionally diligence, his, “NO pressure” quiet awareness of a personal situation helped this team to excellence..There were bumps, there are always bumps making a major purchase but J J ‘s experiences, understandings and knowledge, gently flattened that paper to sign, bringing me to Shawn. Under pressure having many consecutive sales that afternoon to get excited customer's into their new car. His efficiency and thoroughness as I left, had NOT one after thought of any questions. Shawn explained every detail of the process, as we moved from one signature to another, answering my questions and noted certain things for my better understanding. This team, We feel, was outstanding, secure and trustworthy. Wouldn’t purchase a car anywhere else now.. Thank you , Carol

Excellent service, very polite, honest and looking to satisfy and meet the customers needs. The text are very knowledgeable and they explain everything they do. Angel V goes behind the expectations by the company. You couldn’t find anyone to help you more.

Game changing. Luxurious and affordable. Makes relying fully on an EV an easy and comfortable reality. This car goes head-to-head (and beyond) with any luxury sedan. With the regen mode (which you choose the level of with the paddle to the left of the wheel) it's easy to get above the standard range level. Has auto pilot, lane change guidance, and auto distance/speed adjustment which are really helpful for long or late-night drives. Find the EV6 groups on social media for helpful tips.

Andres was very helpful and knowledgeable. Great experience at Balise Kia I definitely would recommend.

4000 miles since new. Mileage in the mid 30,s. Handles and rides very competently. Love the Interior, great materials. Will keep for many years in retirement.

Andres Santiago helped me with the purchase of my 2019 Honda Civic Touring and was extremely helpful, courteous and very knowledgeable regarding finding the right vehicle that I needed and I fell in love with it! I definitely recommend asking for Andres if and when you are ready to purchase a newer vehicle. He is definitely going to do everything he can to honor your needs and wishes and keep the price as reasonable as he can!

I have the SX Prestige model and I love my car. I love just about everything about my car from the numerous tech feature to the huge dashboard. After two years of owning the vehicle, I’m still finding features that I never knew existed. If I had to think of two things that I hated most about this car, they would have to be the lack of power and the gas version and the sunroof controls other than that great car

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

Excellent car ,no problems with 33 K miles. Rides quite and very solid. Interior seems to be top quality material. Radio is nice and great sound. No chips on exterior paint. Tires are exceptional. I hit some large holes in the roads and the tires are fine. Car has nice little features like dual sliding roof. There are other features like 4 different driving modes, lighted door handles on outside. There are other things. I will keep this for 2 more years.

I brought my car to have the trunk switch replaced, which had failed and the only way that I could open the trunk was using with the car's remote. The switch replacement took less than an hour to perform and I'm glad that that the functionality has been successfully restored.

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

Got everything done in a timely manner to include a recall fix. I needed to be out of there at a certain time and they got me out well earlier than expected!

Purchased the car over 6 months ago. Loving it so far. Regular gas, lower insurance rates, comfort when driving 4 hours+ trips. Great gas mileage and great in the rain. No issues at all.

Quick,friendly customer service. Steve Longey went out of his way to drive us in the golf cart to find my perfect car! The entire process was easy and stress free! Love my new Cherokee!

Great redesign. Much roomier interior. I have the gas hybrid and gas mileage is great. The only complaint I have is the middle console. The material used scratches easily and shows fingerprints as well.

Corey Culleton at Frank Leta Acura 11777 Reason Ferry St. Louis, Mo 63128 was just super!!! He was extremely helpful and was so attentive. I appreciate the attention he gave me!! Please make sure they know...