Have had many Porsches and been to many Dealer/repair facilities. Needed a repair on my Cayenne and Boxster as I was traveling through St Louis.....twice in a year. Last repair was a fix on lousy repair job from another place. I was accomdated immediately. Got towed to This dealer and repair done quickly, completely and correctly. I was kept up to date on repair in a timely manner during the process and prices were reasonable. Here is the "over the top". All Porsche dealers wash the Porsche before returning it to customer but none I have gone to before have done it very well and have the rims very clean. My rims were not only clean but shiney. Excellent place with perfect qualified associates.
This is the fourth vehicle I’ve purchased from Aaron and have been totally satisfied every time. He provides a no pressure style of sales which is quite refreshing. All of my Rovers and my 1 Jag have been fantastic.
I always dread buying a car because, well you know. These guys were great. We arrived on the lot and looked around quite a bit before we were approached. Aaron brought out key fobs so we could look inside of a few we were interested in. That helped me rule out actually the one we went to see. We ended up driving one car that night. After a couple days of the usual back and forth, which was pretty low pressure, and trust me I hate being pestered, we arrived at a deal. The whole process was painless. I took the car for a week, then it was going back for a modification. Aaron brought me a loaner to my house. When it was finished, Eric brought my new car back and made sure I knew how everything worked. He had a nice long checklist. This made lots of sense to me to drive it for a week and become familiar with it, then see what I still needed to know.
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
Found a suv that I was interested in online with cars. com. It was as dealer advertised. Matt Meakin was my salesman and I wouldn’t hesitate to buy from him again. Cape Fear Land Rover is a great dealership.
I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth.
I don’t usually do reviews, but this team did such a great job you shoud know it.
Thanks again and look forward to doing business for years to come!
purchased a 2018 Range Rover Velar. I test drove 5 different models over 3 hours. Sales person was extremely patient and helpful. I did not feel pressured at all. The car was spotless when I took delivery the next day. Awesome experience!
The first time I went I was supposed to be with one employee but for some reason he wasn’t the one that took me in and help me. Instead my guide through the whole process was Glen Spardello, he is a great employee, AMAZING one! We showed me every model available based on what i told him I was looking for, the models she showed me didn’t disappoint me! I am new to Rhode Island so he explained to me everything I needed to do and he was extremely patient with me and willing to work with me at all times, which is something many others lack of!
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
This dealership was top notch! Josiah and Mike went above and beyond to get us a deal that we would feel great about when leaving the dealership. The gave us our options as far as negotiating, but never pushy what-so-ever; which was a great change from other dealership experiences. They followed up with us step by step, and make it a fantastic experience. Lisa, the finance manager was also a pleasure to work with. She was very informative and also didn't push us into anything we weren't comfortable with. I would love to have a chance to buy from them again in the future!! Highly recommend!
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