Used cars for sale near Laurel, VA

It was all about attitude and overall positive customer service experience for me. Christopher (service rep) was top notch! His attitude and respect towards me turned my negative situation into a positive experience. I was out of town and had to have an unexpected repair during my trip. Very pleasant experience. Timely and accurate updates and I'm very happy with the results.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Thanks for good customer service Mr. Jackson nice clean lobby cold water and drink machine, Also for show me around to the lobby area coffee and drink and snack area

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Parks Chevrolet were wonderful to work with . The workers were very kind and respectful and full of energy.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

I’ve owned a Kia going on 10 years. The only place it will get serviced is Hyman Brothers Kia Service department is top notch. They will explain everything before, and during. No surprise fees!

I purchased my 2016 Impala from Parks Chevrolet and received excellent service from Jaquae' Baptiste. She provided me all that I needed in a very efficient manner. She also blessed me with her conversation and welcoming demeanor. I hope she gets a chance to read this and know how grateful I am to have shared the experience with her! 5 star service for sure!!!

I have a 2021, 2 door, Jeep Wrangler Rubicon. Is it a decent vehicle - yes. Is it for everyone? Probably not. But if you like to drive with the roof off, don't mind bouncing around on the road a little bit....and it is bouncing around, ok with the wind noise, then this is the vehicle for you. The V6 engine is decent. Do the maintenance and it will be fine long term. I have the manual transmission. Works fine and makes it more enjoyable to drive. It is a very nimble vehicle, no problem on the highway, comfortable, and the noise is not that bad when travelling. Is it a vehicle I would drive in bitterly cold winters and icy roads - I am in Canada where winter is winter and -40 is real....nope I would not. However there are thousands of people around here that do. This vehicle is an acquired taste with a variety of uses, applications, and lots of strengths. Does it have many weaknesses - no not really. But you need to be sure why you have it, accept its nuances - which are not that bad, and enjoy it!! It is a fun vehicle to have especially in the summer when the sun is blazing!!!

The salesman Patrick, was very helpful and keep me informed ..the car was sold before i made up my mine..

Bought my used 2 door at about a year old, with 17,000 miles. Had a couple issues initially: passenger seat got stuck, and airbag light was on. But once I had those fixed, the car has been completely reliable. And I found out that the 2 problems were related. So really it was only 1 problem. The stuck seat has impacted the air bag sensor or something. Loads of fun driving this thing through the snow. 1 foot, 2 feet. Fluffy, or packed by the snow plow. It didn’t matter. Shift it into 4wd and point it where you want it to go. It just went over all of it, and without any drama. Nice and slow. No need for momentum. It just went right through the snow . Can’t wait to take it off road with some friends. As for everyday driving, I love it. You just have to know what you’re getting into. It’s not designed to be a comfortable or sporty car. It’s loud, rather uncomfortable on the bumps, the 2 liter engine sounds like a dish washer, etc. But, those are also all the quirks I love about it. It’s not pretending to be something it’s not. I would’ve gotten the manual roll down windows if I had the choice. It’s just the opposite of my other car, a Macan turbo. It’s just a good old fashioned, honest vehicle. The engine and transmission combo make for a pretty quick team. I’d say 0-60 in about 6 seconds. That’s pretty xxxx quick for a 4000 pound truck designed to go off road. Rarely do I push it that fast of course. I like to drive nice and slow in this car. This is my car to go slow and smell all the roses. I love it. I’m averaging just under 20 mpg driving mostly in NYC. Not bad. Best mpg I’ve had from all my suvs. The hardtop only takes 10 minutes to take off. But it’s still a pain in the xxx. It’s definitely a 2 person job. And then there the issue of where to store this big thing. It’s not like NYC houses have big garages. We’ll see how often I take it off once the summer comes around.

I bought a 2025 C8 ERAY last week. what an experience. Chelsea is the best at everything customer services. Kept me updated on the entire process. Ensured that I was happy and followed up everyday after I for the car. I would recommend Parks Richmond, make sure u call Chelsea for all your needs when it comes to the buyinfg experience. Al

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Professional, friendly always willing to assist as needed for service easy to make appointments for 15 years I have never had any negative concerns with the manager or any staff at KIA Midlothian. Optima 2010 for 15yrs just purchase a 2025 KIA Soul.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

I recently purchased a 2020 Lincoln MKZ from Hyman Bros Kia. Ashton and Maurice helped me seal the deal. Extremely professional and knowledgeable. Wonderful salesmanship..

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

My husband and my experience was great Chelsea was awesome atmosphere was very pleasant and welcoming

2023 Mitsubishi Outlander SEL BLACK EDITION. I bought mines brand new on Nov 2022. So far it had a recall for firmware update. As of now. Almost 15 k miles and no issues. I love all the features and was told ot doesn't have the issues its predecessor had. Mitsubishi invested millions in the 2023 models so hopefully I can get 200k or more miles out of it.

Purchased new in October 2024. Total miles driven 9,276. Just completed a 4,734.2 mile trip through 9 states. Just a pleasure to drive. My wife and I were on the road 16 days, with only 8 driving days, longest day was 674 miles. Average driving speed was about 72+ miles per hour. Seat comfort was amazing, no discomfort, great considering having 4 back surgeries. Very solid on the road with little or no driving fatigue. Performance was great. Of the total miles, about 500 were in town driving and 300 miles was in 4x4 in a snow storm coming across Northern Texas in April. Average MPG was 26.4 with my best 500mile drive at 33mpg. The diesel engine is very quiet requiring me to check the tach sometimes to be sure I had pressed the off button. Very quiet on the road as well. This is my first diesel and I would highly recommend it. Plenty of power, great fuel economy, quiet and very responsive when you need that quick acceleration. amazingly nimble for a big SUV. The adaptive cruise works great. My previous GMC was a 2009, 6.2L V8 Yukon XL. I drove that one 140K miles over 14 years with nothing but routine maintenance, a great vehicle as well. Very happy with this 2024

it is the best electric car you can buy it has a good reliability and is a great daily driver and looks cool I love it.

P J was the best! He listened to me, knows what it’s like being “a regular person “ going through what can be a scary and intimidating experience. I ended up with an amazing car. Every person I met there was nice and happy. You can tell a lot by the atmosphere: when employees seem happy to be at work and working with each other, the customer ends up a winner. I recommend working with P J 100%!

I have 2 F150s. A 2013 with 286,000 miles and a 2017 with 152,000 miles. They both run perfect and they are very impressive vehicles. I owned a 1500 Z71 prior and that was basically junk.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

This is a solid comfortable car nearing luxury status. My only concern is the infotainment system freezing at times and ignition loses connection with the FOB every once in awhile.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

I love this car. I love how it’s reliable how how move how drive very great car. I’ll recommend this to everybody 10 out of 10.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Don’t know why people hate Nissans with CVT. Now that I’ve lived with the CVT with 140,000 miles I know I wouldn’t buy another one, but it’s been just fine, no issues. This isn’t a sporty vehicle but for 8 years and 140k miles it gets the job done every time. I just don’t get the hatred towards these cars. I do have AWD but if I were to do it over I’d drop that option. It’s expensive to maintain and truthfully I don’t go outside when the weather is bad anyway so I doubt the AWD feature has ever engaged, not even once. I plan to keep my vehicle for 10 years then get a minivan.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

MOST importantly it is a JEEP. If you want a luxury vehicle, buy one, if you want a full-size truck, buy one, if you want a sports car, buy one, the Jeep Gladiator is none of these. It is designed to be a mid-sized pick-up yet still be a Jeep, it does this PERFECTLY. I have owned 9 Jeeps over the years, as early as 1978 up through 2006; the Jeeps today are full of more amenities and comfort than they ever have been in history. I have 2 Gladiators; a '23 Mojave, and a '23 Diesel Overland, both of them are INCREDIBLE vehicles on and off road, and MORE than fit the bill for a light duty pick-up, superseding most others on the market, and I am even comparing to any of the 5 Tacoma's I have owned. If you are in the market for a light duty pick-up, you can't beat it; whether it is a loaded up graded model, or even the base model, it is still a truck with 4WD, straight axles, and still available with a manual transmission. VERY happy with both of mine!

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

I have had my 2024 Lincoln Nadius for over a year now ! There has been a few issues the first 6 months with brakes etc but you can always expect issues the first year! I but I love the interior and exterior style Can’t be more happy with this car It’s been running extremely well now no issues at all !😊