Used cars for sale near Lenox, MA

I have now bought my second vehicle from Crossroads Ford, with the help of PJ Baker. Each time I have worked with him, PJ has been knowledgeable about his products. He knows the process and has everything arranged so when it is time to purchase, it is fast and efficient. He is very interested in his customers being satisfied with their vehicle, the bottom line and the whole buying experience. We purchased the extended warranty for both vehicles and PJ worked with us to help us find the right package for our needs. I would gladly recommend PJ Baker and Crossroads Ford when you get in the market for a car or truck.

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

I was exceptionally pleased with Travis and the service crew. My wait was minimal in a very comfortable showroom

DROVE THIS CAR FOR A MONTH, LOVED IT! IN THE PAST BOUGHT A CAR FROM THE PRESENT SELLER IN PERFECT CONDITION. BUY THIS CAR FROM HIM.

Kudos to our salesperson, Evan Lanoue, at Haddad Subaru! He was professional, very personable and easy to work with. We have purchased several cars from Haddad and have found the sales and Service teams to be exceptional. Evan's support throughout this latest purchase was outstanding!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

Yesterday I had problem with my BUICK Encore tire. I stop in Mc Gee in Lenox asking for help. They helped me changing my car tire and CLEANED my car too. Man who helped me was very, very nice. Profesional job was done. I am very thankful for everything that they did for my car. I am very satisfied and recommended the servis! Thank you very much! Grazyna Fiedorowicz

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

Service was done to my specifications and done in a timely manner.writimg 25 words for a service review is to many l o l

I went into Haddad last night to look at cars. The saleswoman (Abigail L) who helped me was so helpful so knowledgeable, so sweet made this experience. The bestI've had at buying a car. She answered all of my questions.We took a test drive.She explained everything to me. I will definitely tell my friend's family about this, And will definitely return when I need another car. Thank you all for making this.Such a positive experience.

Too early to be sure of reliability, but my previous 4 subarus were great. I came here to say how much I like this new purchase, a used '24. Great cruise features. Good power & performance (2.5L) so I'm happy with the CVT. I just love it. They're still a bit lighter and noisier than the outback/legacy versions.

Mark Brown and the service crew did a fantastic job with my most recent Subaru experience! A tire had found a nail to roll over on resulting in a slow leak. The nail was found and the hole permanently sealed. I was back on the road in no time and have enjoyed watching the electronic psi gauge remain where it needs to be!

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!

Jonathan was very intelligent and helpful with picking out a truck for me. The process was quick and the staff was very accommodating of my needs in a used truck

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

My recent service experience with Ethan was exceptional, as have been all my experiences with Ethan, Chris, and staff. Thanks guys!

I traded in my 22 Accord with the 1.5T and CVT transmission. My 2021 has the 2.0T and 10 speed automatic. It’s a great car for the money, dollar for dollar, you cannot beat it! Fully Loaded, very strong motor and tranny, rides beautiful, handles everything beautifully!

Super experience I would will be back and also would recommend Johnson?s ford to people who ask yes yes yes yes yes yes yes yes

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

Excellent dealer not like Haddad these people are honest would never tell you there going to repair your car under warranty then tell you its not covered and charge you 382.00 Like the xxxxxxxx at Haddads did

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Kelly and Carlie were excellent to work with. Extremely helpful and efficient buying process. Also, they offer a 90 day / 4500 mile warranty. I'm very happy with my purchase process.

Bought the 2.0T AWD new in April of 2017. It's still a fine ride today. Oil changes, one coil & one set of brakes and one set of good tires. Handles good in all conditions and comfy leather interior. I've looked around to replace it and I'll hang on to it. After all, it has a CD player in the dash and compass on the rearview mirror. It drives great around town and can 'haul xxx' on the freeway.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

This is our 7th vehicle with Johnson Ford. They are awesome and each time we shop here we feel like we are getting personalized service.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Managed to track down a car with a hard to find drivetrain option that Broadway Garage had. Arrived late in the day to look at it. Karlee put a plate on it to test drive and then left me to inspect the car as thoroughly as I wished, on my own. No pressure from a salesperson trying to speed things along, or steer me away from any potential problem areas. Then I took a test drive, alone, just like back in the day, no salesperson, no pressure. Ended up purchasing the vehicle. Could not have been happier with my experience.

I leased my 2015 Chevy Trax (basic trim) new on March 2025 as my 21st birthday present to myself. Since it’s my first official first car purchase, I was on top of my maintenance. I’ve already taken it to a lot of road trips and decided to own it October 2018. Took it to more road trips ever since. The issues I had on it has been the AC. I did a whole 100k service on it as well, and have had to replace the spark plugs. Otherwise, the engine is still running great on me and now at 110K+ ! I am looking to replace this car at some point in the near future though since I’m growing out of it already. But I’m super happy with this car (I named my Trax as Trixie) as it has been reliable on me most of the time. It was fun to drive in my 20s and I personally love the handling on it as well. I’m driving my 2015 Trax till it completely dies on me. Would be a nice surprise if it gives me another 50-100K+ miles— we shall see!

Great service, very happy so far! There have been some glitches which I guess can be expected with a used vehicle but the service has been great. I will be seeing them for more information and services this coming w.

best riding best going never spends a tire great power perfect car awesome fuel millage. very good looking car 2022 all road would buy a 2024 but long wait to order.

Very nice people to deal with. Very nice car on the lot. I am very happy with my van purchase Thank you Kirk g . I would use them again.

I purchased this car with 23000 miles 5 years later no problems. My Wife and I are in our 70’s the vehicle has 61000. Miles on it. We plan on keeping it.