Used cars for sale near Lenox, MA

Super experience I would will be back and also would recommend Johnson?s ford to people who ask yes yes yes yes yes yes yes yes

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

Excellent dealer not like Haddad these people are honest would never tell you there going to repair your car under warranty then tell you its not covered and charge you 382.00 Like the xxxxxxxx at Haddads did

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Had a problem with the touch pad. Service did test found repair bulletin from Ford dealing with problem. Service reprogrammed touchpad which corrected the problem. One happy satisfied customer!!!

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

My recent service experience with Ethan was exceptional, as have been all my experiences with Ethan, Chris, and staff. Thanks guys!

Got my 2020 a few years back been a soild car. Haven't had one major issue with any of the car drivableity of the car. But thank again my service record is flawless . But for an all wheel drive car she pulls hard when your ready to have fun but can just cruise when you need her to the drive modes are a great ad to it . But all and all would recommend anybody give it a look and go test drive one .

Great service, very happy so far! There have been some glitches which I guess can be expected with a used vehicle but the service has been great. I will be seeing them for more information and services this coming w.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

Traci’s helped me with a complicated repair and did a great job. He and the rest of the service team were attentive, friendly and professional. They also saved me a lot of money. Kevin

I traded in my 22 Accord with the 1.5T and CVT transmission. My 2021 has the 2.0T and 10 speed automatic. It’s a great car for the money, dollar for dollar, you cannot beat it! Fully Loaded, very strong motor and tranny, rides beautiful, handles everything beautifully!

Very nice people to deal with. Very nice car on the lot. I am very happy with my van purchase Thank you Kirk g . I would use them again.

Bought the 2.0T AWD new in April of 2017. It's still a fine ride today. Oil changes, one coil & one set of brakes and one set of good tires. Handles good in all conditions and comfy leather interior. I've looked around to replace it and I'll hang on to it. After all, it has a CD player in the dash and compass on the rearview mirror. It drives great around town and can 'haul xxx' on the freeway.

I've been buying trucks from joe for 17yrs. There the BEST !!!

This is our 7th vehicle with Johnson Ford. They are awesome and each time we shop here we feel like we are getting personalized service.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Absolutely awesome experience! Jim Clarke and the other staff were top notch! 10 out of 10!

We almost got in a wreck just now, the car in front of the car in front of US slammed on their breaks. Our Kia Seltos 2024 beeped and then my husband pushed the breaks...none of us hit each other!! Thank you, Kia!!!! It was scary, and I could tell our car noticed the sudden stop before we did!! Thank-you!!

I’ve never had a buying experience this easy at any dealership. Took the car for test ride by myself, that was different. Karlee got me financing got me a good warranty on the car gave it to me for an excellent price. Nobody stalked me while I was looking to car over, it was really refreshing to be able to lift a vehicle over without somebody chattering in your ear. I would definitely recommend this dealership and I will buy from there again. Larry Hoyt Jr

I purchased this car with 23000 miles 5 years later no problems. My Wife and I are in our 70’s the vehicle has 61000. Miles on it. We plan on keeping it.