Used 2013 Lexus ES 350 for sale near Mount Prospect, IL

Ed, our service lead, was great with communications and explanations. The full-service detailing was top notch - inside and out. Would definitely recommend. See Ed when you go - he is thorough and great.

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

The staff is respectful and patient. They explained things for me to understand. Good customer service. They were not as pushy like other dealerships/service stations. I am a repeated customer.

I have owned it for barely two months and I'm so in love with virtually everything both the exquisite interior and the bougous exterior linings, it's a great car and its worth every penny. I will highly recommend it for anyone wanting a classic and comfort laced car for a change.

After recently having a terrible car-buying experience where I was taken advantage of and ended up with a lemon, I was extremely cautious about trusting another dealership. As a single woman shopping for a car, it can feel overwhelming trying to determine who is being honest and who truly has your best interests in mind. When I found the vehicle I really wanted, I hesitated because the dealership?Arlington Nissan in Illinois?was out of state. I spent nearly two months continuing to search for other options, but nothing compared. Eventually I decided to take the chance and make the trip to see the car in person. From the moment I arrived, the experience was reassuring. Alex Reiss, the salesperson who helped me, was professional, respectful, and refreshingly straightforward. Even though he?s a younger guy, he handled the entire process with confidence and integrity. He listened to my concerns about my past experience and made it clear that this time things would be handled differently. Alex answered all of my questions, provided the reports I requested, and explained the 6-month Certified Select warranty, which helped give me peace of mind. Because of how transparent and helpful he was, I felt comfortable enough to move forward and purchase the car that same day. The experience in the finance office was just as positive. Dominic walked me through the paperwork carefully and made sure everything was clearly explained. I really appreciated that he didn?t pressure me into unnecessary add-ons or try to slip in extra warranties or fees. The process was honest and straightforward. Before taking the car home, the dealership also addressed a few service items I wanted looked at and completed a full detail. Kiah in the service department kept me informed about what was being done and when the vehicle would be ready. When I returned to pick it up, the car looked fantastic?honestly like it had just come off the showroom floor. The service team clearly took the time to make sure everything was done right. What stood out most about my experience was the team effort. Alex, Dominic, and Kiah all worked together to make sure my concerns were heard and that the entire process went smoothly. They treated me with respect, were transparent throughout the process, and delivered exactly what they promised. Buying a car after a bad experience can be difficult, but this team truly restored my confidence. I would absolutely recommend Arlington Nissan to anyone looking for a vehicle?even if you?re traveling from out of state.

My wife wanted a 4 door when company came to town. It has great legroom everywhere. Handles and drives great. Plenty of pep for passing cars.