Used 2018 Lexus ES 350 for sale near Minneapolis, MN

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

The mark of a great dealer for me is the service after the sale. I bought a Buick Lacrosse from the Blaine store, adding an extended warranty. After 15 months, I found another car at a different dealer that caught my eye and I purchased it. Having over 3 years left on the warranty, I contacted Mike at Bedrock and he walked me through the process to get a refund. Actually, he did almost all the work and after a few weeks I got almost $1900 back from the unused portion. I HIGHLY RECOMMEND THIS DEALER!!

2018 Lexus ES350 purchased as Certified Pre Owned Typically receive great service from Germain Lexus. Car has decent acceleration, ride is good however seats can be some what hard after 6 hours behind the wheel, technology is lagging with no ability to upgrade in reference to android auto or apple car play, handling and breaking is very good.

I love my Lexus, Maplewood has very attentive sales people. I visited 4 times and every time they treated me very well, even though the first 3 times i wasn’t buying anything. I finally found my dream car. Couldn’t be happier. Courtney my sales rep was great, she even dropped my car off after the wrap was done. I highly recommend this dealership.

Owning a Lexus will prove to be one of the wisest decision you've every made. Speaking from experience here ... 1998 ES300 w/175k mi - Runs as smooth as new - Minimal repairs over the years. Maybe spent $800 on repair other than regular stuff. 2010 ES350 w/175k mi - Ran awesome until someone totaled. Replaced master cylinder and reg mait otherwise. Awesome car!! 2017 ES350 w/55k mi - Like brand new - Never one issue since new. 2018 ES350 w/67k mi - Just replaced the 2010 with this. Perfect vehicle doesn't begin to describe how I feel about it.